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Petit Palace Mayor: Traveler Reviews

4.0 of 5
Mayor 46 | Centro Histórico, 28013 Madrid, Spain
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10% off room rate
Petit Palace Mayor
Ranked #151 of 456 hotels in Madrid
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212 reviews from our community

    Trip type
Traveler rating
    50
    112
    31
    12
    7
Date Rating
Dallas, Texas
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Excellent Location in Downtown Madrid”
3 of 5 stars Reviewed December 8, 2012

Excellent location, close the Plaza Mayor and the Palace. Hotel is surrounded by good dining options.

Free Wifi throughout the hotel.

Breakfast is adequate, but can be a little crowded.

The first room we were shown had a sewage odor, but staff was able to accommodate our request to change rooms. I think problem is confined to rooms on the ground floor.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Dean S about Petit Palace Mayor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Departamento ventas online at Petit Palace Mayor, responded to this review
December 10, 2012
Dear guest,

Thank you very much for choosing Petit Palace Mayor and sending your comments and feedback.
We are pleased to know that your stay with us met your expectations and that you were especially satisfied with our location, facilities and breakfast service.
We will pass along your congratulations to the entire hotel staff. That you had a good experience with us is our greatest satisfaction and what motivates us to continue working hard so that our guest´s stay will be pleasant and enjoyable.

We hope to see you again soon at one of our hotels.

Kindest regards.
Eri Martinez Varela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
“Thanksgiving break in Madrid”
4 of 5 stars Reviewed November 28, 2012

I stayed at this property for 5 nights. It's location is amazing, just across the street from Plaza Mayor and Mercado San Miguel. It is clean, modern and well suited for it's price. The laptop in the room was a first for me and not to mention FREE WIFI folks with a strong signal. The rain shower is just what the doctor ordered after a long day in the streets discovering this great city. The breakfast buffet is smartly priced and offers a great value if for some reason it is not included in the rate as was the case with me. The staff is very friendly and willing to assist with any request. I would definetely stay here again should my travels take me to Madrid in the near future.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask AMoyet about Petit Palace Mayor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Departamento Ventas online at Petit Palace Mayor, responded to this review
December 3, 2012
Dear guest,

It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
1 review
“smelly”
2 of 5 stars Reviewed November 27, 2012

the reception area and the first 2 rooms we were offered all smelt of sewerage. the hotel clearly has a problem with the drains.

the hotel is small, modern and clean, no bar and lacks space at reception. excellent location but all this pails into insignificance because of the dreadful smell. bedrooms modern and roomy

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ed d about Petit Palace Mayor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Gerente at Petit Palace Mayor, responded to this review
December 5, 2012
Dear Mr.

We would like to thank you for taking the time to send us your comments about your stay in our hotel. We really appreciate all comments and truly believe that that they help us to improve our services.

We are very happy that you were happy with the location, decoration and the cleaning services of our hotel and we hope that you found the treatment from our staff to be friendly and courteous.

We do apologies for the inconveniences caused by the plumbing system that was accentuated by the rainy weather we were experiencing at the time of your visit.

We hope to see you again during your next visit to Madrid.

Best regards
Prado Nombela Barroso
Hotel Manager
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Tilburg, The Netherlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Very nice hotel”
4 of 5 stars Reviewed November 19, 2012

Clean, modern, well located, good breakfast. Absolutely worth the money!
My family and I stayed in this hotel in may 2009 for 4 days. We had a great time. Especially the location of the hotel is superb, very close to the city-life of Madrid.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Snarf1964 about Petit Palace Mayor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Gerente at Petit Palace Mayor, responded to this review
November 26, 2012
Dear Reviewer

Thank you for your wonderful review of our Hotel Petit Palace Mayor .We are delighted to read such a gleaming report of our service and facilities .

Our team are delighted that you enjoyed their service and look forward to welcoming you back again.

Kindest regards

Hotel Manager
Prado Nombela Barroso
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Dublin, Ireland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Great location, friendly staff”
3 of 5 stars Reviewed November 8, 2012

This was our second time to stay here.
The location is excellent.
Jessica the receptionist was the friedliest I have ever met anywhere and so helpful.She spoke English fluently.
We were happy with our double room as it was on the 1st floor so she gave us the choice of a twin room on the 4th floor.
Thank you!
The showers were brilliant!
The only thing we didnt like was at breakfast it took forever to make a pot of tea, the water heater would only heat a small cup at a time.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bodytoner about Petit Palace Mayor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Gerente at Petit Palace Mayor, responded to this review
November 12, 2012
Dear Reviewer,

Thank you for your wonderful review of our Hotel . We are delighted to read such a gleaming report of our service and facilities from one of our regular guests.

And we appreciate your comments and thank you for giving us the opportunity to improve through your opinion .

We hope to see you again soon at one of our hotels.

Kindest regards

Prado Nombela Barroso
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Petit Palace Mayor

Also Known As:
Petit Palace Mayor Hotel
Petit Palace Mayor Madrid
Address: Mayor 46 | Centro Histórico, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Center Free High-Speed Internet Pets Allowed Wheelchair access
Hotel Style:
#92 Luxury Hotels in Madrid
#94 Family Hotels in Madrid
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
This modern hotel with personal computers in ALL rooms and free WIFI is situated right next to the famous “Plaza Mayor”, in one of the most well known and lively streets of Madrid. Its fantastic location offers easy access to all the most famous areas of the city like the “Plaza Mayor”, Royal Place, “Puerta del Sol”, Prado Museum and “Gran Via”Situated in “Calle Mayor” street, between the famous “Puerta del Sol” and “Plaza Mayor”, the most centric location in the cultural heart of the city from which you can accede by foot numerous places of interest.The emblematic building has been designed with a modern and surprisingly original lighting, furthermore boasting magnificent views of the old quarters of Madrid; from one side the oldest and most characteristic streets of Madrid, spotted with typical restaurants and bars can be seen and on the other side the representative rooftops of “Madrid de los Austrias”. Furthermore is placed where Lope de Vega, once of most important Spanish writers, was born.The surrounding areas contrast with the modern services of the hotel, which present the latest in decoration and technology. Each room has a personal computer with free WIFI connection, flat screen 26” television, hydro-massage showers, free security boxes with capacity for PC´s, double or twin beds, exterior or interior views, hydro-massage baths (on request). Don’t hesitate to contact us for any special preferences you may have.The rooms are comfortable, functional and modern and adaptable to all your needs.The hotel is without a doubt, one of the best in its range from which to discover and enjoy Madrid, whatever the intention for your trip may be; if you are travelling for business you wont find a better area connected by means of public transport to all the most important commercial districts and the trade fair grounds; IFEMA. If you are travelling with children we can offer you are special “Family Rooms” with free cots available. If you are travelling with your pet, we will provide bedding and feeding bowls (check with with the hotel for special conditions regarding pets). You can also take advantage of our free bike rent, exclusively available for hotel guests.Our professional staff will be more than happy to help and advise you on the best restaurants, shopping, places of interest and whatever other necessity you may have. ... more   less 
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