Me and my boyfriend booked a room for two nights at this hostal in July, as well an airport transfer, and we also paid a small amount in advance. On December 1st, subsequent to an e-mail sent by me, we were informed that the airport transfer was no longer possible. Two days later, we were again informed - by e-mail!!! - that one of the pipes of the hostal had broken down and that it was no longer possible for them to offer us accommodation... No refund was offered. We were to arrive in Madrid on December 6th, so we were very very lucky to find any rooms available in another hotel... I was very disappointed and they've nearly ruined our holiday, because of their lack of professionalism!!
- Official Description (provided by the hotel):
- Bed and Breakfast Hostal Oxum in Madrid conveniently lies in the heart of the Spanish capital, less than 5 minutes from two metro stations, Chueca and Gran Vía, and within easy reach of the city's attractions. This Madrid B&B offers guests a choice of 7 guest rooms, all en suite and well equipped with a great selection of today's mod cons, including mini bar, satellite TV, Wi-Fi and laptop (on advance request only). Reception is not open 24 hours a day at B&B Hostal Oxum, so guests receive a copy of the keys, in order to come and go as they please. The professional and multilingual staff will be happy to provide any info and tips you require during your stay in this exciting city. ... more less
- Reservation Options:
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- Also Known As:
- Hostal Oxum Hotel Madrid