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“Great location in Madrid” 4 of 5 stars
Review of Hostal Union

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Hostal Union
2.0 of 5 Small Hotel   |   Calle Infantas, 26 - 40 | 28004, 28004 Madrid, Spain (Chueca)   |  
Hotel amenities
Ranked #123 of 240 Madrid B&B and Inns
Calgary, AB, Canada
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“Great location in Madrid”
4 of 5 stars Reviewed July 19, 2012

This hostal in Madrid was in an absolutely fantastic location just 2 blocks off Gran Via and 4 blocks from Plaza de Cibeles. The rooms are on the 4th floor and there is a small elevator. The reception by Juan and Mercedes is very welcoming and helpful. The room we had was big enough and it overlooked the Plaza de Vazquez de Mella. The hostal was quiet though the noise from the plaza can be loud and very late on the weekends. The bathroom was very small but functional with a nice shower. It was close to everything and easy to walk around Madrid from this location. It was close to metros and the Hop On Hop Off bus routes. The hostal has air conditioning and you can ask them to turn it on for you. It has WiFi but it is very slow and sporadic. From the airport take the Downtown Express for 5€ and get off at Plaza de Cibeles and head up Gran Via. Turn right on Calle Victor Hugo, walk to the end of the calle and turn left onto Calle de las Infantas. It is on your left near he end of the block.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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22 reviews from our community

Traveler rating
    4
    7
    8
    1
    2
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3
10
4
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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English first
Bordeaux
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 8, 2008

we strongly recommend this hostal very clean and close to everything interesting in the center of Madrid - public park and breakfast at 20 meters, metro gran via 3 mn walk - staff very kind, good atmosphere - the room for 3 persons was very clean and confortable - all that for a very good price !

  • Liked — location in the center of Madrid and family atmosphere
  • Disliked — a little noisy but as everywhere in the surroundings
  • Stayed February 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verona
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed February 25, 2008

We were in a double room: the bed was very small (less than one and a half single bed) and very short (I am 1,80 tall and couldn't fit in).
air conditioning not working propertly.
But the worst was the staff. I saw the internet site of the hotel, booked my room, got a confirmation, but at the end of the stay they made me a different price. Moreover I wanted to pay with credit card (which was accepted, according to the internet site). First they told me it doesn't wark, then they tried many times to pass my card through the machine, but they said it didn't succeed. I did not want to pay with cash, because I was at the beginning of my journey through Spain and wanted to keep cash for emergencies. The only solution they proposed to me to let us go was to go together to a bank and pay there with my credit card. So I did and spent another 5 € of fees. They were really unkind: did not apologize for all inconveniences, they did not even paid the extra-costs they have caused.

  • Liked — Nothing
  • Disliked — The staff
  • Stayed September 2006, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hostal Union

Address: Calle Infantas, 26 - 40 | 28004, 28004 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Chueca
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #123 of 240 B&Bs / Inns in Madrid
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hostal Union 2*
Number of rooms: 16
Reservation Options:
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Also Known As:
Hostal Union Madrid

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