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“The Caleta is a very nice hotel” 5 of 5 stars
Review of Caleta Hotel

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Caleta Hotel
4.0 of 5 Hotel   |   Sir Herbert Miles Road, PO Box 73, Gibraltar   |  
Hotel website
Hotel amenities
Ranked #3 of 7 Hotels in Gibraltar
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The Caleta is a very nice hotel”
5 of 5 stars Reviewed July 15, 2009

The Caleta is indeed a very nice hotel. As four star rating goes, it is quietly deserving, without the glitz of more prestigious establishments. Its location is possibly the best on the rock, if you want peace and tranquility, coupled with sea views to die for. On entering, one is greeted with a modern, spacious reception and through lounge bar, which itself looks out onto its own furnished terrace, and offers uninterupted views of the Med. Its almost like being on board a ship. There are numerous terraces to just sit out on, or eat from, all giving the same superb views. Guests are able to have meals in the lounge bar, and terrace, the rather stylish restaurant (more expensive) or even down by the pool.
Our bedroom and balcony overlooked the sea. An excellent sized room, with huge king size plus double bed. Everything was clean and tastefully furnished, though only one chair out on the balcony with a table. The bathroom was a reasonable size, but there was no extractor fan ability. Consequently the steam from bath or shower could not
escape sufficiently, and left rather unsightly patches of mould on the ceiling. Although very nicely fitted out with matching marble top and tiles, the single lighting unit over the double sink unit, made the shower/bath area very gloomy. Overall though this was not a problem, and everything was clean and worked as it should. The air conditioning control in the room was exceptionally good, although the remote control unit's holder had fallen off the wall, leaving just a little hole there, but none the less worked very well. Just little things like this that slightly take the edge off what is otherwise a lovely hotel.
The English garden was perhaps the worst for this. Although not very big, one can see how lovely it might have been, certainly the first bit that one sees suggests great potential. But it had been very run down and tatty to the side and rear, for some time by the looks of things. In fairness someone was working to clear some of the rubble, though to what end, and when, I suppose only time would tell.
There is a very good public bus service that runs throughout Gibraltar, buses are clean,
for the most part, punctual, and pleasantly air conditioned. The no 4 service actually stops very near to the hotel every 20mins or so, and takes you right into the town, as far as the cable- car station. The fare is an incredible 80p (60 or over) for all day, any service use.(£1.50 under 60!) You can walk down into town, about 20 mins, but it takes you through some rather grotty outskirts, (factory storage yards, garage areas etc.)
The pool, though not terribly large, is in a lovely sheltered situation, with one side overlooking the sea, and another part looking down onto the beach and village of Catalan Bay. There are private steps from here down to the beach. The sun terrace surrounding the pool is quite spacious, and there were always comfortable sun loungers available, and a small but very pleasant, sheltered lounge area to eat or have a drink in. Every day there was someone in constant attendance, who also doubled as the pools life guard.
Catalan Bay is OK, though it seems often heaving with youngsters and families, even during the working week, so the beach was always well used. Every morning, however, it was always clean and freshly raked over, though when they did this I've no idea. The locals were always very pleasant, however, and never impinged, it seems, on the tranquility of the hotel. There is just one restaurant in the bay, La Mamela, which offers a good alternative to the hotels bar meals. Like the hotel, it has a lovely verandah where one can eat, view the sea, and the village and hotel, at the far end, as well. Again, as with the hotel, the staff were very pleasant and obliging, and we felt that we had very good service and value for money.
Its lovely to feel that one is not being pushed for gratuities, no charge or suggestion was ever made by the hotel, or La Mamela, how refreshing!
All in all, despite a few 'rough' edges, we both felt that this was an excellent hotel in every way, and would most certainly recommend it to couples of families alike.
One word of warning, and that is that Gibraltar airport, is woefully inadequate. Its single carousel appeared to have a couple of cases thrown on, every few minutes (or longer) by just two blokes, it took about three quarters of an hour to retrieve our cases, from just one flight. I shudder to think what it would be like if three flights had arrived together.
Gibraltar is great for walking, historical sights and the absolutely awesom St Michaels Caves. But the rock itself is heaving with traffic, to the point of being overwhelmed, and contractors seem to be building everwhere and anywhere. Some of the lovely old forts were closed (this was second week in July), and there is a sense that a lot of their history is in danger of being neglected or overwhelmed with modern developments.
Also despite the fact that they pay no VAT, prices over there are much the same as in the UK (incl our VAT add on) so, apart from petrol, there is nothing particularly cheap it seems, to be purchased from the shops.
Having said all that, Gibraltar is a great place to visit, and we just didn't have enough time to see everything in five days. Its people are very friendly and generally well mannered, and life despite the hectic traffic, seems to be generally much more at ease and layed back than in the UK. We wouldn't have missed it for the world!

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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497 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 12, 2009

The hotel staff were all very polite and helpful and the accommodation was of a very good standard. The breakfast was OK tho' the cooked breakfast wasn't hot. Generally we found it a very pleasant stay, except for the wedding reception on one of the nights - the live band was so noisy we could hear it in our room on the 3rd floor. A big drawback is the location as it's on the other side of the Rock from the main town and sites. There is a bus that will take you into town or its at least a 20 min walk. Gibraltar does have a much better bus service than you'd expect for a place of its size. The location of the hotel does mean you have direct access to the small sandy beach.

  • Stayed May 2009, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2009

Where do I start, I fell in love with the photos on the internet when we were looking for somewhere to have our wedding reception, we visited last September and knew straight away that this was the place.

From start to finish Rhianna (one of the events co-ordinators) could not have been more helpful, she took so much pressure of me that she made our wedding the best day of our lives.

The hotel itself has been undergoing refurbishment and whilst there are some rooms still to be finished the hotel itself is stunning, with views over the Meditteranean and amazing sunrises in the morning.

A lot of people have complained on the website about this hotel but I cannot sing their praises enough and each and every one of our 26 wedding guests would agree. The food was amazing, the views were faultless and the wedding was beautiful so I have to say regardless of the other comments on here I could not recommend this hotel enough and our party ranged from 7 months to over 70 and there was not one complaint.

A truly fabulous place and we will defianately be going back!

  • Stayed May 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Top Contributor
202 reviews 202 reviews
172 hotel reviews
Reviews in 165 cities Reviews in 165 cities
194 helpful votes 194 helpful votes
3 of 5 stars Reviewed May 13, 2009

We spent 1 night here. The hotel is in a nice location with lovely views. If you book a seaview room you are away from the traffic noise so it is quiet. Our room , a seaview with balcony, was shabby, paint was peeling off the walls and the bathroom was not clean. The bed was very uncomfortable. It did not represent good value for money and we would not return here again. The hotel seemed tired and definately not of 4 star quality.

  • Stayed May 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Atlanta, Georgia
Top Contributor
98 reviews 98 reviews
67 hotel reviews
Reviews in 62 cities Reviews in 62 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed March 31, 2009

The downside to the Caleta Hotel is the location relevant to the town area of Gibraltar. At the same time, this tends to be an upside. The hotel is a 20 minute bus ride or drive from the tourist center of Gibraltar, as it is on the opposite side of the rock. Still, this results in a quiet and picturesque location. There's the trade off. Personally, I like the location.

Parking outside the hotel is free, but there are only about 10 spots. In light of this, if you get a spot, you will want to use buses to get around, to avoid losing your spot. The alternative to the free parking is pay parking down the street. As the bus is a mere 1.5 Pounds for the whole day, take the bus.

The front desk staff struck me as astoundingly poorly informed, as they could not answer simple questions about tourists' interests, despite such an obviously limited niche. Nonetheless, the staff as a whole is very friendly and helpful. The restaurant staff is quite good.

The hotel itself has very nice rooms, some directly on the water. The views are outstanding and the waves crashing on the rocks will put you right to sleep. You can even see the lights in Tangier, Morocco at night.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 3, 2009

Me and my family stayed at the Caleta Hotel a few years ago . It was a really great hotel and i enjoyed staying there. Everythingg about this hotel was excellent especially the staff and the room i stayed in . My room was very clean and the view was just amazing i could see the monkey's climbing up the rock. It is just a 5 minute walk to the bus stop that takes you into the town and different things. Also the pool was very clean and i would recommend people to stay at this hotel . I was just thinking about booking my second trip to Gibraltar when i thought i would write a review .

  • Liked — The room's were very clean
  • Disliked — It wasn't very close to the town
  • Stayed April 2006, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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South Buckinghamshire
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 2, 2008

Have just returned from a week there, out of season. We had just about every type of weather and that variety was to prove crucial to the Caleta experience. We had a Deluxe Seaview room on the lowest floor with the sea just 30 feet below.

The hotel is perched on rocks just above the sea on the east side of the island. When the wind is due east it doesn't take much of a swell to create booming wave crashes that resonate through the hotel and send spray high into the air and onto the balconies (as I found at the cost of my camcorder within minutes of arriving). What it is like with an easterly storm battering the spray against the balcony doors I hate to think. With wind from other directions, the rock creates local effects can turn a strong breeze into a spectacular gale that, again, lashes the hotel. Every night we were treated to a new set of whistles, howls and knocks from the (I suspect) unsophisticated drainage and ventilation systems. But nothing too intrusive for tired tourists though some would find it unacceptable. For us it added to the fun and character of the place.

We had some nice weather too and were able to bathe in the sea off the local beach and in the sea water pool (strangely designed, not child friendly, minimum 5 feet deep). Sunlovers note that the hotel loses the sun early in the day due to its design and the shadow of the rock. Along the back of the hotel there is complex set of terraces with great views, along with the remains of others lost to the sea.

We found the staff absolutely fine and the room pleasant. Although the service was good, we found the food at Nunio's restaurant was disappointing. Bar snacks were OK and the bar itself was good. The TV in the room had few channels and poor reception. No internet in our room at all.... wifi is available on public rooms (4 hours for £15 - that was sufficient for the week). The breakfast buffet was only adequate. The treatments at the spa seemed reasonably priced, the local bus service to town very convenient, and the views are spectacular. A few apes hang around near the hotel at times... they are fun.

As to whether it is truly 4 star I find hard to assess.... it is old fashioned, but we thought reasonably well appointed especially as it must be a nightmare to retain the decor in the face of such an onslaught from the elements. If the place has classy aspirations then, like the rest of Gibraltar, its feet are kept firmly on the floor by the mainly British clientele. If you are too particular I'm sure you will find there is plenty to complain about. But we liked the atmosphere, felt well looked after, enjoyed the great position and the quirkiness of it all.

  • Liked — Position
  • Disliked — Other Guests
  • Stayed October 2008, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caleta Hotel

Address: Sir Herbert Miles Road, PO Box 73, Gibraltar
Phone Number:
Location: Gibraltar
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 7 Hotels in Gibraltar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caleta Hotel 4*
Number of rooms: 176
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Also Known As:
Caleta Hotel Gibraltar

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