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“Wedding with a view” 4 of 5 stars
Review of Caleta Hotel

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Caleta Hotel
4.0 of 5 Hotel   |   Sir Herbert Miles Road, PO Box 73, Gibraltar   |  
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Hotel amenities
Ranked #4 of 7 Hotels in Gibraltar
Certificate of Excellence 2014
Marston Moretaine, United Kingdom
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
37 helpful votes 37 helpful votes
“Wedding with a view”
4 of 5 stars Reviewed July 22, 2014

We decided to get married at this Hotel, as I travel a lot it was always going to be abroad, but hey, why not go abroad and stay in UK?
The hotel and staff were wonderful and really went the extra mile to help fix any small issues we had.
The hotel showing signs of age, but that's to be expected and also worth remembering it's hanging over the edge of the cliffs to the sea, so must take some battering by wind.
The room we had was an apartment as we weren't happy with the original room, so they upgraded us without charge...the room was very modern, new appliances and furniture throughout (506).
There is a bus stop on the door step, if you need a taxi you will need to allow 10 mins as they need to be ordered, and Gibraltar doesn't seem to have enough to go round.
The bar area is beautiful and looks out over the sea, and is so nice to chill between any planned things you may have.
It's not particularly low cost, but then it wasn't supposed to be, so don't complain at the still reasonable prices if you want to stay here as it's all worth it.
Over all, lovely.
We will definitely be going back as the whole Rock has now become a part of me.

Room Tip: Sea view with a balcony, higher the better.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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551 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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English first
Mold, United Kingdom
Top Contributor
118 reviews 118 reviews
36 hotel reviews
Reviews in 58 cities Reviews in 58 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

We went for a long weekend. Check in was a bit problematic but overall the hotel is very good, and worth going back to.
It does need refurbishment - a bit sad in places and particularly the bathroom to our bed room needed work - a rather strange porthole in it opened onto a void in the wall! A major rebuild is going to occur so all this should be sorted out.
Management does need to set a clear standard - only one member of staff (from Nuno's restaurant which was vey good) made the effort to be personable.
The waiting staff may have been too hot in their smart black uniforms but smiling and being pleasant would have got them tips! It was the same with the staff on reception.
That said it was a good experience and worth returning too - but please management get a grip as well as rebuilding.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 21, 2014

Just spent a week at the caleta and overall I was quite impressed, ok a bit tired in places but our room was spotlessly clean! the only grumble I would give about the room was we only had 2 cups to make tea and 2 chairs on the balcony (which was quite big) and there were 3 of us staying there!! this got resolved easily enough with a trip to reception!
Our room was cleaned daily and the beds changed once, the towels supplied were thick and soft and as we had a sea view room the views were amazing.
The caleta only lost a point due to the surliness of the breakfast staff, the food was very nice and a good choice but as I had to wait 10 minutes for a plate & I asked twice I wasn't too impressed.
As other reviewers have mentioned the caleta is a bit out of the way but the bus service is brilliant and the hoppa tickets which give unlimited travel are well worth it! The last bus leaves casemates square at 9pm but its only a fiver in a taxi. Do visit all the attractions in Gibraltar ie the rock & the light house and don't miss the changing of the guard outside the governors residence! The only thing I have to complain about in Gibraltar was that we bought sandwiches from a kiosk on casemates square everyday and I overheard a man making nasty comments about my son & by the sounds of it we had been watched all week!! it put a slight dampner on our last day but we tried not to let it bother us too much! I would stay at the caleta again but do check out the sunborn hotel too!!

Room Tip: always get a sea view
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 21, 2014

The sea air is very damaging on the Gibraltar buildings and having lived there and revisited many, many time since, nothing changes with the slightly drab exterior on the less sunny side of the rock. The room standards are variable and it pays to have the sea view with a superior room. But it is like visiting an old and loved friend where you overlook some of the less appealing sides and take comfort in the good food (bar and restaurant well and truly tested and not found wanting at all); the very friendly and helpful staff and the village like atmosphere on the local beach. Many changes are planned for the Caleta area with new hotel developments and apartments in progress. I am sure it will have the shine and gloss many people want. I just hope in the process it does not become another bland, modern hotel with no character. Will revisit, most probably until it drops off into the sea. Great time and full marks to the staff.

Room Tip: Superior rooms with sea view with a tiny balcony and large bathroom have always been my first choice...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 21, 2014

From the outside, it leaves little to the dissapointed imagination, with scratched, yellowing paint. It isn't exactly breathtaking. But once you enter into the reception; you are shocked at how you thought it was a bad hotel. With a clean, spacious reception, with friendly, helpful, 24/7 front desk staff. In front to your right, a large bar area, with a lovely sea view balcony, to your left, a downstairs breakfast area, all with the added panoramic view of the sea. The rooms are all nice, old and new, from nice balconies to clean bathrooms. Well played Caleta. I highly recommend this to others. And will stay here again if given the opportunity.

Stayed July 2014, traveled with family
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Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 19, 2014

Would generally agree with a number of the more balanced reviews. First impressions are not great. The exterior is pretty dilapidated and parts need more than a lick off paint! Yes, there are certainly redevelopment plans but one or two members of staff with whom I spoke seemed unconvinced around the timing of those works. Whilst I wouldn't necessarily classify this as as a four star hotel, the sea views are nice enough, staff are generally helpful and the breakfast and dining option in the Italian restaurant are good.
That said, we only stayed the one night. If we had stayed longer in Gibraltar (very unlikely), then I think one of the hotels on the other side of the Rock with quicker access to other dining options would have made more sense.
Bottom line is that hotel options in Gibraltar are not great and this is probably one of the best of an average bunch.

Room Tip: Sea view rooms are a must
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
york
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

I have visited the Caleta twice this year now and have to say both stays were the best. The hotel even kindly arranged the same room for our second visit.
Yes it is the other side of Gibraltar but this just adds to it's charm. Yes it is a little tired in places but this is more than made up for by the welcoming and attentive staff and without doubt the balcony views over the Mediterranean are the best .
The buffet breakfast is excellent, and there was always a helpful waiter or waitress on hand to keep you morning tea or coffee topped up.
The bus in to the town stops right outside the hotel so transport presents no problem.
The new hotel looks like it will be impressive but I hope it retains elements of the old,
We will without doubt be returning in the not too distant future.

Room Tip: the second floor sea view double are excellent, 316 was perfect
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caleta Hotel

Address: Sir Herbert Miles Road, PO Box 73, Gibraltar
Phone Number:
Location: Gibraltar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #4 of 7 Hotels in Gibraltar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caleta Hotel 4*
Number of rooms: 176
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Also Known As:
Caleta Hotel Gibraltar

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