This was a four star hotel but in my opinion I would not rate it higher than a two/three star, we did arrive a little early for checking in so were told to wait in the bar until the room was cleaned where somebody would come and get us, this never happened, after going to reception a couple of times asking about the room, it was ready to use two hours later with no apologies for the wait from any of the staff on reception we carried our cases up and down so many steps i felt id walked miles and my arms looked like an orangutan's, the room was functional nothing more although you could pick holes (like the cigarette burn in our top bed cover) or the broken bath plug, glue around the toilet handle, the broken tiles,
basically the room was in need of a little maintenance as were other parts of the hotel i suppose it looked a little shabby, on the plus side it was cleaned very well and the sea view was lovely and you could access the beach from the hotel via more steps, the buffet breakfast was fine, but we found the hotel restaurant nunos was over priced and a little pretentious, you can walk into the town centre in around 30/40 minutes which is downhill, we took the bus back £1.50 single per person, the taxis seem to differ in price from town even though they all had meters £5 to £6 approx. single trip, the only person we found really friendly and helpful was a chap called Gabor so to sum up we would say it is overpriced for what you get, and if you have walking difficulties this hotel does have a lot of staircases to negotiate although it does have a lift but apparently not to our part of the hotel, my advice would be to get a five star hotel for the same price just over the border and have a day trip in Gibraltar.
take a ride in the cable car to the top of the rock the views are fantastic, plus the boat trip to s...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.