We stayed one night to avoid border problems before our flight the following morning. We were allocated a room on the third floor (no lift) and struggled with our cases to it. It was tired and the air-con was disconnected, in fact the unit had been removed. I telephoned reception who spoke to a manager and they agreed to move us. We struggled back to reception (no offer from them to take our cases) were allocated another room, this time on the fourth floor, and right down the far end, so another struggle with our cases. The air con worked in this room (why didn't they allocated this in the first place?) but just like the other room it was very tired, and seemed to have been decorated by a short sighted painter (the web-site says "high quality decoration, my 3 year old grand daughter could do a better job).
there was no lift (have you ever heard of a four star hotel with no lift?) and the corridor had a tired carpet "runner". There was also a Fawlty Towers stair arrangement where you went down half a flight, crossed a landing and then went back up again, for no apparent reason, to the level you started at. Then you had two more flights to lug your cases up.
We then unpacked and went for a restorative drink in the bar, which was very reasonably priced. Unfortunately there was a Scottish wedding going on so the bar area was busy and lively to say the least..
We booked for dinner at Nemo and must say it was first class. Excellent service, good food and a lovely setting except that the balustrades were horizontal with just one rail so a child could easily slip through, if he wasn't climbing the rails in the first place. There was a large group on the next table with several young boys and the parents were constantly getting up and warning the boys of the danger of falling through onto the rocks several floors below. This is dangerous and would not be allowed in GB.
When we left the restaurant we got lost and found a lift, which appeared to serve another wing of the hotel which looked more modern. Perhaps this explains why there are good and bad reviews of this hotel?
As we made our way to our room the Scottish reception was getting into full swing and we were concerned about it keeping us awake during the night, however we were far enough away for it not to bother us.
Breakfast was a bit slow but not a problem and was good quality.
The website says "on site parking, no need to book". We were lucky and got one of the six places! If you don't get one it's a long walk from the nearest public parking place.
So my advice, by all means book a meal there, it's not cheap but well worth the money, but stay somewhere else.
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- Also Known As:
- Caleta Hotel Gibraltar