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“The best option in Gibraltar” 5 of 5 stars
Review of O'Callaghan Eliott Hotel

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O'Callaghan Eliott Hotel
4.0 of 5 Hotel   |   2 Governors Parade, Gibraltar   |  
Hotel amenities
Ranked #2 of 7 Hotels in Gibraltar
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“The best option in Gibraltar”
5 of 5 stars Reviewed November 10, 2010

I stopped in this hotel at the start of October with my partner and my parents also had a room at the hotel at the same time.

The location is just brilliant: right in the thick of it but just off the main street enough to be quiet. Both our rooms were really spacious and the bathrooms were lovely and the showers nice and powerful. The views from our 6th floor balcony were brilliant and the views from the rooftop restaurant where you have your breakfast were just breathtaking.

The food choice at breakfast was brilliant and all really tasty - from traditional cooked breakfast items through to croissants and fruit and yoghurt. We found the staff at breakfast to be really nice if you give them a smile (and a few words of spanish go down well too) and they soon got to know us and were really friendly and helpful every morning. We never had a problem getting a table for breakfast and never had to queue.

We read a lot of reviews of the three main better class hotels in Gibraltar (this, the Rock and the Caletta) before choosing this hotel and we're glad we did. I didn't see in any rooms at the Caleta but we walked through it one day and found it to have a very odd atmosphere and the outside of the hotel and the terraces seemed quite run down. The Rock looked nice but we found a good deal at the O'Callaghan that meant it was half the price of the Rock and I can't image the Rock could be twice as good - plus it is a bit more out of it location-wise.

All in all, this is a good hotel. Just don't have a beer in the hotel bar as it's not great! Stick to spirits or head to one of the many bars in the vicinity. The Morroccan restaurant opposite the hotel is very good too and is recommended.


  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,114 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed November 5, 2010

I stayed at Eliotts from 29th October 2010 to 3rd November. The housekeeping was not up to 4 star standard. Cleaning of the rooms was just the bathroom until the last day of the visit and then the dresser etc was polished. There was nothing on the dresser etc so cleaning could and should have been done. The waiting staff at the restuarant were very stretched and although they spoke good English when Uno egg was asked for two arrived. The Reception staff were very good and most helpful also the bar staff. By choice I would not stay again. As it was for a Conference there was no other choice. £12 for one hours internet when the majority of the hotels in Gib gave free internet service to residents.

  • Stayed October 2010, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Lakeside CA
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 31, 2010

Not much I can add to the mega-reviews preceding mine!! Karen at the front desk was excellent, and the hotel's location is also as good as it gets in Gib. We had a little trepidation regarding the hotel due to some poor reviews previous to our trip ("tired old hotel"), but we found it just perfect. The rooftop pool is very nice, although it can certainly be a bit breezy.

A couple of notes on Gib itself:

(1) If you can work Gib into your travel plans, it really is worth an overnight stop -- although it's cheaper to stay in the abutting Spanish city of La Linea,

(2) If you are staying for one night or day-visiting, it's probably not worth converting your money to the pound. However, BE WARNED, proprietors in Gib will screw you in any way possible if you use the Euro. BEFORE buying anything or going into a restaurant, MAKE SURE that they will accept a credit card and will charge you at the appropriate (euro, dollar, etc.) rate. If you spend cash, you will pay a major surcharge, and even if you use Visa, some restaurants will still attempt to charge you extra. Your hotel probably won't be a problem, but avoid paying cash at Burger King -- we paid about $5 for a Coke. For me, this is the best argument for staying in La Linea -- from which you simply walk across the "Line" and take a city bus to the sights.

(3) The taxi tours up to the top are a better value than the funicular, unless you really do want to walk a lot. The funicular argues that it takes you "higher" than the taxi tours -- which is true. but only by about 5 meters. The funicular might seem to be cheaper -- until you get up to the top and have to pay extra for EVERYTHING -- The taxi rides are all-inclusive (although you are on a quicker schedule and may not be able to linger as long as you might like, e.g. the monkeys). Regarding the taxis, though, make sure that you have a full complement of 4 parties; otherwise you will be charged more.

(4) Sundays are DEADLY BORING in Gib, and many restaurants/stores aren'tr open -- and it's tough to round up a group for a tour, esp. in the afternoon.

Pleasantly surprised and glad we worked Gib into our schedule.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2010

I spent 3 nights here. I thought the hotel was excellent. The room was nice and clean and the staff were very good and helpful. The hotel itself is conveniently located, just off main street. My only minor gripe is about the top floor restaurant, which although boasting stunning views, was a bit small for a hotel of this size.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bristol, UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 28, 2010

We spent just a few days in Gib as really there's not alot to do after visiting the apes, the gardens and a spot of shopping.

The hotel is in the centre of the town so handy for getting around and only 10 mins from the airport. A word of advise though...if you know you will get there and a cruise ship is in book a taxi in advance or wait for around an hour.

During the day Gib is a great place to visit but when night falls its quite different. Very peaceful and empty so if you going looking for night life ....don't.

The hotel was clean, the staff friendly and very reasonably priced.

While there pay a visit to the Lord Nelson for a good old English pint and then shop till you drop but again be aware that the prices seemed go up when a cruise liner in.

The main reason for our trip was Scuba diving which we arranged before leaving home. Well worth a look if you like wreaks and the sea was warm.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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19 reviews 19 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 24, 2010

In recent years, contributors to Trip Advisor have provided me with reliable and invaluable information about foreign destinations, hotels, restaurants, etc. In September, I decided to take my wife for a short break to Gibralter, which she had not previously visited. Many years ago, I was a frequent visitor, so for me this was to be a nostalgic trip. Decent hotel accommodation on Gibraltar in my day had been restricted to The Bristol and The Rock, with the latter preferred. These two hotels are still going strong, but have now been joined by The Caleta and The O'Callaghan Eliott. After reading all recent Trip Advisor opinions, I selected The O'Callaghan for our visit, mainly because of it's very convenient location. The hotel is situated adjacent to the centre of the town and only a few paces from the main shopping centre, the Museum (worth a visit), the Governer's Residence, Irish Town and several busy squares. Numerous bars, pubs, cafes and restaurants are within a 10 minute stroll. The principal marinas of Ocean Village and Queensway Quay are about 15 minutes walk, as is the historic Casemates Square. The cable car to the top of the rock is also about 15 minutes walk, but uphill in the opposite direction.
The O'Callaghan has a comfortable reception area and very friendly, helpful staff. The rooms are of a generous size and comfortably appointed. The bathrooms are modern and though without a bath, have an efficient high powered shower. Unfortunately, the bathroom lighting is very poor. Totally inadequate for females to make up and difficult for males to shave by. A room fridge is not included and contrary to previous reports, the hotel bar declined to provide an ice bucket. As mentioned by other contributors, the air conditioning units are old, but are adequate for September temperatures and are not noticeably noisier than most hotel air conditioning units. The bedrooms are efficiently serviced and provided with clean linen every day. The view from the bedrooms is limited. Sea views are available from even-numbered rooms on the 6th and 7th floors, but are not worth incurring a premium for the privilege. There is an efficient modern elevator system. An excellent breakfast is served in the small top floor restaurant from 7 to 10:30 am, but dinner in the hotel is not recommended. The swimming pool is clean and well maintained though unheated, but the sun loungers are dilapidated. The so-called gymnasium on the same level as the pool is empty except for one exercise bicycle !
Apparently, the maintenance of the swimming pool at about 8am involves extra pressure on the hotel water system. The results are that the WC in some bathrooms backfires, creating a sort of fountain with water cascading upwards by some 6" higher than the toilet seat. This lasts for only a few minutes, but could be a considerable shock to anyone sitting comfortably at the time ! In addition, raw smelly sewage is discharged from the drain into the bathroom shower tray. I don't know whether this is a daily event, but it happened in room 110 whilst we were present on Monday and Wednesday. When reported to the staff, they explained that it was caused by pressure from the swimming pool maintenance, but were not unduly concerned and seemed to accept it as normal !
Gibraltar is very small and it is easy to explore most of it on foot. There is an excellent, frequent and very cheap bus service, but a taxi is strongly advised from/to the airport, at a cost of £6, Buses run to the Spanish border and it is easy to walk across (minimal delay for pedestrians) into the border town of La Linea, but it is not worth the effort. La Linea is mainly shoddy 'new build' and appears predominatel comprised of fast food outlets and high density apartment blocks.
Pamphlets about Dolphin Watching and visits up the rock to see the apes, the Great Siege Tunnels and St Michaels Cave are available in the O'Callaghan foyer, as is a supply of very useful, complimentary street maps of Gibraltar. Organised visits up the rock are offered by mini-bus or taxi. Because the mornings are often misty and the narrow roads congested by cruise liner visitors during the day, it is advisable to visit the upper rock late in the afternoon. The demand is usually slackening off by then and it may be possible to negotiate a better price. We didn't want to be crowded into a mini-bus with strangers, so we used the Gibraltar Taxi Association. We were fortunate in meeting Albert,(tel:54015009) who offered private use of his eight seat taxi for £60, or £44 if we shared with another couple. Both fares included entrance tickets and Albert's tour guidance. Following a brief negotiation, we took the 'private' option. We were absolutely delighted with the experience and consider Albert to be excellent value. The cable car is expensive and apparently offers only restricted access to the sights, as well as involving a lot of walking along busy narrow steep roads.
The most popular Gibraltar restaurant on the Trip Advisor "top 37" list was 'Verdi Verdi (quote..."Great food, the only place to eat ). In fact Verdi Verdi turned out to be very small and not easy to find. Ambience was absent, seating was limited and the furniture appeared to be yellow formica. Consequently, we did not use it. However, we did use 'Gauchos' (Recommendation No 4) and enjoyed the atmosphere. Most of the meal was very good but, surprisingly, my steak was poor. At Queensway Quay 'The Boatyard' (recommendation No 3) seems to have ceased trading. 'On the Quay' (recommendation No 5) looked delightful but was expensive and not patronised. 'Casa Pepe' (No 14) had very enjoyable food served by friendly staff. We tried the largest and most popular restaurant, 'The Waterfront', which was also very good. All these restaurants are in delightful waterfront locations alongside a marina full of magnificent boats.
In addition, we visited Ocean Village, which is similar to Queensway Quay but less exclusive and more busy. Lots of waterfront restaurants surround the marina. We looked at 'Ipanema' (No 7) and 'The Mexican Grill Bar' (No 19) both of which looked tempting and were well patronised. However, we eventually settled for 'Biancas' which was recommended by one of the hotel receptionists and we enjoyed the best meal we have had for a very long time. It is an unpretentious waterside restaurant, but very popular and very reasonably priced. (In fact it was the cheapest of the restaurants we used.) The staff were delightfully accommodating, the wine was good value and my steak was absolutely superb, We cannot recommend Biancas too highly.
We briefly visited the Caleta Hotel, which has a superb location on the Eastern side of the rock, overlooking Catelan Bay, one of the very few Gibraltar sandy beaches. The sea view restaurant looks delightful and the pool area is infinitely superior to the O'Calaghan. For a quiet "sun and sea" Gibraltar holiday, the Caleta would probably be the best choice. The problem is that transport is necessary to reach Gibraltar town and it's activities. Though served by a good bus service, it stops at 9pm.
We also visited the Rock Hotel, where I often used to stay in years gone by. In our judgement it is still the most superior hotel in Gibraltar. The public areas are 'five star' standard and like the delightful balcony bar, have unobstructed views of the bay. The downside of the Rock Hotel is that it is too far to walk anywhere except the botanic gardens and the return journey from the town is ferociously uphill. The frequent bus service stops outside the hotel, but it is almost 100 feet lower than the entrance and reached by steps or by a very steep road. The swimming pool is also lower than the hotel so it is unlikely that the Rock Hotel toilets erupt during swimming pool maintenance, like those at the O'Callaghan. On our next visit to Gibraltar we plan to stay at the Rock Hotel.
Finally, do not buy (so-called ) Duty Free alcohol, tobacco or perfumeries at the outbound airport or on the flight. Prices in Gibraltar are much lower and the cheapest by a significant margin are available at Gibraltar Airport. Acess to the airport shops for alcohol, cigarretes and perfumeries is available to both inbound and outbound passengers, but choice of other goods, jewellery, etc is very limited.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
81 reviews 81 reviews
66 hotel reviews
Reviews in 41 cities Reviews in 41 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed September 24, 2010

Pros: nice rooms at a good price, terrific breakfast included, free parking, pleasant staff, nice location
Cons: rooms could use a fridge/minibar, but were otherwise quite nice.

We had a great experience at the Elliot. Front desk was helpful, pleasant and efficient. Rooms were modern and pleasant. There was free parking in the front garden (a huge bonus in tiny Gibraltar). The kids used the rooftop pool. Breakfast was excellent. The hotel's location is great, one block off main street, so that everything in Gibraltar was walkable.

  • Stayed September 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about O'Callaghan Eliott Hotel

Address: 2 Governors Parade, Gibraltar
Location: Gibraltar
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Gibraltar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — O'Callaghan Eliott Hotel 4*
Number of rooms: 123
Official Description (provided by the hotel):
A Warm welcome awaits you at the Gateway to two continents. The O'Callaghan Eliott Hotel is situated in the heart of Gibraltar's business district and tax free shopping areas. The views are magnificent and offer surprising contrasts that combine the famous Rock, Straits of Gibraltar, North Africa and Southern Spain. Soak up the Mediterranean sun at the Rooftop Pool. The Verandah bar with out door terrace is well know for it's jazz evenings on Thursday night's and live music on Saturday nights. Enjoy a meal in our 8th floor Rooftop Bistro Restaurant, while taking in the magnificent views across the Bay of Gibraltar. ... more   less 
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Also Known As:
o Callaghan Eliott Hotel
Eliott Hotel Gibraltar
o Callaghan Eliott Gibraltar

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