I don't often write a review if I think the menu was poor but I will today. San Sebastian is a BEAUTIFUL venue, with lots of restaurants to choose from. There are 4 which are very similar - Costa Dorada being one of them. Their lunchtime menu was more than the others so we thought we'd try it. We then found that 5 of the 11 main courses charge a supplement and 3 of the 5 puddings charge a supplement. The starters were unimaginative, and the only thing i fancied, mussels, was not available. The description of the main course we chose was:sea bass with garnish but it was 1 tiny fillet (HALF the fish) and chips, guessing the garnish was the tiny piece of parsely on top? I told the waiter it was my husband's birthday - so we'd take a bottle of wine rather than just the glass offered on the menu and he didn't even say 'Happy Birthday' At bill time, I was forgotten about and left with the machine and card. Deeply unimpressed and I won't be going back - I live here so it's a shame we didn't have the experience everyone else wrote about.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4 weeks ago
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We want to apologize for what happened. We remember well the day that was, after reading your comments. We had a long weekend with Monday work and did not have some dishes such as mussels, and it is possible that the waiter forgot to tell some customers.
Also this day, the bass were small and we should have put two halves instead of one.
Maybe were several things and it touched to you and you really leave us hurting.
We would like to have another opportunity to see you again because it's always good to give a second chance. If you think that it will be posible, please ask for Joan Vidal (Chef) for a personal apology
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.