We stayed from 7th January for 3 nights - the day we arrived was my birthday (which my husband had mentioned to the hotel on booking). Prior to booking I confirmed with the hotel that they would be able to provide a smoking room - especially with the smoking ban coming in on 1st January and we were told that this would not be a problem. On arrival I asked if it was a smoking room and was told no, that due to the smoking ban there wasn't smoking rooms! Well I would never have booked if that was the case my husband is a very heavy smoker and won't stay where he can't smoke. I explained that I confirmed this at the time and the receptionist said that no requests were guaranteed!
Anyway she said she would speak with her manager so we went to the room on 3rd floor and were greeted with the smallest room ever. Nicely decorated but tiny and terrible view - not quite what we expected. We decided to go out but didn't unpack and on return the receptionist said she had spoke to her manager but we would need to pay for an upgrade to a smoking room - another £180 for the 3 nights! I refused and asked to check out where she said she would speak to her manager again. At this point we went back to the room and were coming to the conclusion that we would need to pay this so not to spoil the holiday and my birthday.
A chap on the door and she had a new keys and a new room and we were moved to the 5th floor. Room wasn't much bigger and I would have been very disappointed if we would have paid the £180! At least though the holiday wasn't ruined.
After that we did enjoy the hotel, bed was comfy and nice big television with english channels, we ordered room service as well which was nice.
The hotel was very close to subway station and on a nice street. I do think though that we could have booked something just as good much cheaper as the hotel wasn't anything special.
- Official Description (provided by the hotel):
- A new concept of Boutique Hotel opens in Barcelona in March 2008. Murmuri Barcelona is getting ready to surprise you, please you and serve you. A meeting point in the Rambla Catalunya where you can delight in the murmur of the constant throb of the city. Created in an intimate style, with reminiscences of classicism, not forgetting the most modern and sophisticated design. ... more less
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- Also Known As:
- Hotel Murmuri Barcelona Catalonia