Pre stay reviews proved to be correct when we considered this hotel for our stay in Barcelona. The staff was exceptional and did everything possible to assist us and make our stay pleasant. The biggest problem was the noise in the evening hours. We overlooked the court yard from the 3rd floor and between the restaurant and garbage trucks it made sleeping more difficult. Try and stay on an upper level floor. I would have liked robes to have been provided but understand that 4 star hotels may not provide this service. Hotel is convenient to activities and sightseeing in the Gothic Area. Only had breakfast at hotel once but it was excellent.