we had a really nice stay at Constanza! i had asked to be on an upper floor with view and they granted my request. they were very helpful from the very begining. i had a problem with my credit card and they waiting 2 days in order for me to resolve which was very kind and understanding of them. they quickly replied to all my emails with questions i had. they spoke english which was very helpful. not alot of spanish people speak english. rooms were very clean. i asked for an iron and in less then a minute the staff came and gave it to me. generally the staff was very kind. the location also of the hotel is walking distance to all main attractions. street was quite and nice.