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“Good ” 4 of 5 stars
Review of Sercotel Amister Art Hotel

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Sercotel Amister Art Hotel
4.0 of 5 Hotel   |   Avda. de Roma 93-95, 08029 Barcelona, Spain (Eixample)   |  
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Hotel amenities
Ranked #75 of 514 Hotels in Barcelona
Certificate of Excellence 2014
Beverly Hills, California
Top Contributor
270 reviews 270 reviews
79 hotel reviews
Reviews in 116 cities Reviews in 116 cities
751 helpful votes 751 helpful votes
“Good ”
4 of 5 stars Reviewed 2 days ago NEW

My stay here was brief, consisting of one evening. I ended up here by bidding on Priceline for a 4 star hotel in "Las Ramblas North" area. Thankfully, I knew to expect a descent property, well situated and well-appointed.

The staff welcomed me and were extremely friendly, warm and hospitable. The definitely appeared sincere rather than just trained to treat the customer right. I observed really good work ethics and the possibility of them even being friends and truly enjoying their jobs.

The room was clean and had a coffee maker and nice flat-screen television. The bathroom featured a bidet and a nice tub to relax in after walking around Barcelona. I wanted a wake up call and nothing was marked on the phone as to how to reach the front desk. Maybe it was just my accommodation, but if this happens to you, dialing zero will get you nowhere. I would have never figured out to dial extension 100 to get the front desk. Wake up calls are by a human, not a machine and it was a very punctual wake up call.

There's been some writing about the air conditioning/heating system, which truly worried me. I was happy to see there was an individual temperature control and my room was able to get ice-cold, just the way I like it.

Also, there are writers that have stated the walls being paper-thin. Here's the deal: the walls are thin and I wouldn't want to be "loud" but it appears if you are a respectable guest, you shouldn't have an issue. I did not hear other conversations or televisions but I did hear housekeeping staff slam a lot of doors between the early morning and noon. That was pretty annoying but I'm sure management will work on this.

Location of the property was ok as well. It is located on the corner of Avenida Roma and Valencia, if you need the corner for a cab driver! I never had an issue and the property appeared to be well known by the few cabs I took to and from the property.

The only annoying thing was a city tax upon check out, which Priceline did not make me aware of, but that was only 1,40 Euros.

All in all, I had a nice stay and would definitely recommend this hotel based on its location, value and service. It's a solid 4 star hotel for sure.

Stayed May 2015
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569 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Phoenix
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

While there was no air conditioning in this hotel and we sleep hot, the windows do open and the hotel staff accommodated us by bringing us a fan. We were quite comfortable after that. The staff was fabulous and we liked the location, easy walk to buses and metro. We didn't have the breakfast buffet because we just don't eat that much for breakfast but we heard it was great.

Room Tip: Just a clean, comfortable room with great service.
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  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Won a room on Priceline. Hotel had no a/c. Front desk said it was a seasonal decision: heat during the cold weather and a/c during the warm weather. They said it would be turned on during our stay but it never was. Their advice: open a window.

When both Priceline and the hotel website say every room has a/c, the implied meaning is that the a/c actually works and isn't purposely turned off until the summer.

Avoid this hotel!

Stayed April 2015, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albert S, Director General at Sercotel Amister Art Hotel, responded to this review, 2 weeks ago
Google Translation
La ringrazio molto per i vostri commenti, sappiamo che in questo momento è difficile accontentare tutti i clienti, perché a mezzogiorno di solito fare un po 'caldo, ma di notte ancora rinfresca arrivare a 6-10 gradi Celsius. Ci scusiamo per l'inconveniente e vi assicuro che è sempre nostra intenzione di soddisfare i nostri clienti. Ieri 15 aprile dopo aver minima di circa 16 gradi centigradi già ha aperto l'aria condizionata
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Saint Louis, Missouri
Top Contributor
69 reviews 69 reviews
11 hotel reviews
Reviews in 39 cities Reviews in 39 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is a bit off the beaten path and a 20 minute walk to the shopping/dining street but is quiet and friendly. Good breakfast in the morning and very helpful front desk. We visited in March and the restaurant was only open for breakfast otherwise you called room service for food. Not much in the way of good restaurants nearby but an easy cab ride to them.

  • Stayed March 2015, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
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Albert S, Director General at Sercotel Amister Art Hotel, responded to this review, 2 weeks ago
Thank you very much for your comments, we are in a quiet area but very close to Rambla Catalunya, Paseo de Gracia, Plaza Catalunya which makes the hotel a quiet but within 10 minutes from downtown. We love that you enjoyed our breakfast. Hope to see you again in any of more than 160 hotels Sercotel.
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Chelmsford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travelled to Barcelona for my husbands 40th Birthday for a weekend trip including a football match at Camp Nou. Amazing ground.The Hotel location was walking distance to bus routes and easily found all the attractions. Lovely hotel and great staff. Would love to go back.

Stayed November 2014, traveled as a couple
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Albert S, Director General at Sercotel Amister Art Hotel, responded to this review, 2 weeks ago
Google Translation
Muchas gracias!!! y muchas felicidades, esperamos poder contar con ustedes de nuevo en el Sercotel Amister Art Hotel
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Methow, Washington
Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms are built around an opening to the ground floor and each floor of 10 rooms features a different artist...the rooms are decorated with that artist's work...well done. Comfortable bed, and good service...an electric tea kettle in the room which was nice...good tea...and availability of ice in the first floor restaurant. They serve breakfast and also do room service. It was clean and we enjoyed our stay here, though would opt for a different room location next time.

Room Tip: We were on the street (a busy one) and there were sirens all night. Ear plugs did the job, so not a...
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  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albert S, Director General at Sercotel Amister Art Hotel, responded to this review, 2 weeks ago
Thank you very much for your comments, has captured the essence of the hotel, it's like sleeping with the artist who has decorated each of the floors of the hotel. We look forward for Barcelona or one of our more than 160 hotels SERCOTEL.
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 24, 2015

We have just returned from a 3 night stay at this hotel. We were really impressed with the cleanliness of the room. We booked a standard room and did consider upgrading but really didn't need anything more than this room offered. It was really spacious with a king sized bed and a full-sized bath. The staff were very helpful and nothing was too much trouble. It is in a nice area and we found some lovely restaurants and little bars to visit. The only thing is there is no restaurant and no bar. Beer and wine are served in the lobby and a buffet breakfast is available. There is a room service menu which is also available in the lobby. There are so many little bars in the surrounding area it wasn't a problem for us. We would definitely stay here again.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albert S, Director General at Sercotel Amister Art Hotel, responded to this review, 2 weeks ago
Thank you very much, we are delighted that you felt welcomed and you enjoyed the surroundings, I hope that vex prpxima can enjoy our terrace with pool and bar service
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Additional Information about Sercotel Amister Art Hotel

Address: Avda. de Roma 93-95, 08029 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#34 Family Hotel in Barcelona
#58 Luxury Hotel in Barcelona
#69 Business Hotel in Barcelona
#80 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sercotel Amister Art Hotel 4*
Number of rooms: 59
Official Description (provided by the hotel):
Boutique hotel, in the earth of Barcelona, nearest sants central station, ramblas, cataluna square,modernist area,diagonal, feria de barcelona, 400 mts. to undergound station. Quiet hotel , modern minimalist decoration, video-art tv chanel,contenporenean art decoration in all rooms. Sound proof windows. ... more   less 
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Also Known As:
Sercotel Amister Art Hotel Barcelona, Catalonia

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