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“stay here, it's heavenly” 5 of 5 stars
Review of Mercer Hotel Barcelona

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Mercer Hotel Barcelona
5.0 of 5 Hotel   |   Calle dels Lledo 7, 08002 Barcelona, Spain (El Barri Gòtic)   |  
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Ranked #1 of 518 Hotels in Barcelona
berkshire
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“stay here, it's heavenly”
5 of 5 stars Reviewed March 17, 2014

this place is really too good to be true, from the doorman who came out to find us and take cases as we walked along to the welcome from the staff. The rooms are design perfect, huge beds, masses of storage , excellent bathing facilities. we asked for quiet and had a room of the second courtyard which was silence in the city.The staff really did seem pleased that you were guests.on the roof, there are blankets spread and a garden of aromatic herbs.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, March 20, 2014
Dear Sir / Madam,

I want to thank you for sharing with us your excellent experience in our hotel.

As General Manager of the Mercer Hotel Barcelona, I want to tell you that comments like yours encourage all the staff to continue working hard every day to achieve maximum satisfaction of our guests.

Thank you!

I hope to welcoming you back soon.

Best regards,

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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516 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
Gothenburg, Sweden
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2014

Very nice hotel, perfectly situated in the old gothic zone of the city, within walking distance of mostly evrything. Spacious, comfortable and quiet rooms. The decoration was a little too minimalistic for a romatic weekend and even if the food is very good in the restaurant it could improve it's athmosphere to make a more complete experience. Candles, textiles..? However, we have rarely experienced such a service minded and friendly staff. They helped with everything from reservation of private guides to packing material for the wine we bought. The wonderful consierge even had Cava (local "champage") to our room when he leared it was our aniversary. A perfect memory of Barcelona.

Room Tip: The higher the more light comes into the rather drak rooms.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, March 20, 2014
Dear Sir / Madam,

I want to thank you for sharing with us your comments about our hotel.

As General Manager, I want to tell you that all the Staff of the Mercer Hotel Barcelona works steadily to provide our guests with the best memorable stays possible. I am glad to know that succeeded with you.

Thank you again!

I hope to welcoming you back soon.

Warm regards,

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 15, 2014

We had three hotels in mind for our Barcelona vacation: Mercer, El Palace and Majestic. We are so happy we chose the Mercer for location and ambience. Room 308 is ultra quiet, large and the balcony is delightful (low key church bell free of charge). The small mini fridge with water and soft drinks complimentary was a nice touch. As we made our way to Casa Mila, we checked out El Palace and the Majestic and although lovely hotels, we did not enjoy the frantic pace of the area, so our hotel choice was again rewarded. Isidore, our wonderful concierge, recommended and booked major sights thus avoiding all waits for us, which even in March can be horrendous at a few spots. Trust Isidore when he says always keep the hotel map with you as we got horribly lost one night and walked the labyrinth of the Gotic for an hour. The area is safe and the restaurants terrific especially El Salon which is 5 minutes from the hotel. Enjoy!

Room Tip: I can't believe any room is bad but decide based on how much square footage you like. We are mo...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, March 20, 2014
Dear Sir/Madam,

Thank you for sharing with us and with our future guests your excellent experience at the Mercer Hotel Barcelona.

As General Manager, I am really pleased to know that your decision to choose our hotel and stay with us was great. I think that in Barcelona we have many very good hotels but we try to provide our guests something especial with our service.

Thank you again and I hope to welcoming you back soon.

Best regards,

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evanston, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 15, 2014

I’ve stayed in some really lovely places but this is the first time I’ve written a review. This past week I stayed at the Mercer Hotel in Barcelona with my husband and teenage daughter for four nights. The location is unbeatable, the décor is serene, the Roman ruins that make up some of the walls in the hotel are an impressive historical statement, and the food is delicious. We did not eat in the restaurant but we did enjoy tapas in the bar, Bouchon, and chatted with the delightful Sicilian bartender. We had two junior suites - they were different but both of them were lovely. All of these features would be worth five stars in a review, but the truly extraordinary aspect of this hotel is the service. From the moment we walked into this gem of a hotel, nestled along a small, quiet lane in the Gothic district, the service was exceptional. Isidro, the concierge on duty when we walked in, greeted us, showed us around the hotel, organized much of our four-day trip, gave us tips about when to visit certain sights, organized advanced tickets for us, sent us to unique (and marvelous) restaurants (and ensured they could accommodate my daughter’s vegetarian diet), and suggested off-the-beaten-path shopping areas. Isidro just happened to be the concierge on duty when we needed something but the other two concierges were equally delightful and no doubt equally competent. This is a wonderful hotel – we will certainly return.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, March 19, 2014
Dear Madam,

I am really pleased to personally thank you for sharing with us your excellent experience at the Mercer Hotel Barcelona.

As General Manager, I am really glad to know that your stay with us was great and our Guest Relations Departement, especially Isidro, provide you with all that you needed.

Thank you so much!

I hope to welcoming you back soon.

Warm regards,

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2014

We could not be more pleased with our experience at Mercer Hotel in Barcelona. The only unfortunate part was having to leave at the end of our very short, 2-day stay. We had room 310, a Deluxe Room (one-step above the base level), and couldn't have been happier. Our room overlooked a courtyard with greenery planted on one side. It was very spacious, with a luxurious bathroom complete with a luxurious soaking tub and rain shower.

Beyond the room, all of the facilities are beautifully done. The hotel is built on the remains of an ancient Roman watch tower, and there is a blend of old world and modern decor.The lobby, bar, restaurant and rooftop terrace were all excellent spaces to spend time. Don't miss getting a gin cocktail at the bar (it's very unique!), or the smaller tapas restaurant connected to the hotel - Bouchon.

Every staff member there is incredibly pleasant and there to make the stay the best it can possibly be. Greeted with a glass of cava upon arrival, too!

Location is ideal in the Gothic Quarter of Barcelona. By far the prettiest area to walk around -- Las Ramblas is close, and really loved the Born (artsy) area. Lots of great architecture, restaurants and shops within walking distance.

Room Tip: We stayed in a Deluxe Room, Room 310, and loved it, overlooked a rear courtyard. We were also told t...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, March 11, 2014
Dear Madam,

I am really pleased to personally thank you for sharing with us your excellent experience at the Mercer Hotel Barcelona.

As General Manager, I am really glad to know that you enjoyed our room and our services. For all of us our guests are the most important, that is why we work everyday to provide our guests with the best hospitallity services possible.

Many thanks!

I hope to welcoming you back soon.

Kindly regards,

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 10, 2014

We stayed 4 nights in the Mercer hotel in march 2014. It is very well situated.
Our room, as we asked for, was very quiet. The bed is extremely comfortable. All employees are at your service.
Breakfast is great. Really a great way to start the day.
Try some tapaz at the "The Bouchon", the tapaz bar of the hotel. They are good and the service is impeccable.
Barcelona is a city to visit. It was our first time. We come back; that's for sure; and we will stay again in the Mercer hotel !

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, March 11, 2014
Dear Sir/ Madam,

Thank you very much for sharing with us your excellent review about the Mercer Hotel Barcelona.

As General Manager, I am really glad to know that your stay with us was great. We works steadily to provide our guests with the best memorable stays possible. I am proud that succeeded with you.

Many thanks and I hope to welcome you back again soon.

Best regards,

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Top Contributor
52 reviews 52 reviews
32 hotel reviews
Reviews in 18 cities Reviews in 18 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed March 6, 2014 via mobile

I've been at most of the best hotels in BCN and I enjoyed this one the most. You can walk for hours with this as your base, and see everything in the city. The bed is amazingly comfortable and all the textiles are fine and luxurious, as is the shower and bath. The rooftop is wonderful and the pool will be great in the summer! The staff is amazingly helpful and friendly, all first class with zero pretension. And the 12 course tasting menu at the restaurant is breathtaking, truly.

Highly recommended on all counts!

Stayed March 2014, traveled solo
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, March 10, 2014
Dear Sir,

Thank you for sharing with us your review about our hotel.

As General Manager, I am glad to know that your stay with us was great and that the Mercer Hotel Barcelona is now one of your best Barcelona hotels.

Many thanks!

I hope to welcome you back again.

Warm regards,

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercer Hotel Barcelona

Address: Calle dels Lledo 7, 08002 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > El Barri Gòtic
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Barcelona
#1 Luxury Hotel in Barcelona
#2 Family Hotel in Barcelona
#2 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mercer Hotel Barcelona 5*
Number of rooms: 28
Official Description (provided by the hotel):
This architectural marvel is located in the heart of Barcelona’s Gothic quarter on mythic Calle Lledò, just a short distance from the Plaza de Sant Jaume. It not only represents the splendour of the old Julia Augusta Flaventina Paterna Colony, in what was then the Roman city of Barcino, but is also an archaeological gem that combines past and present, the monumental and the latest design. Now travellers can enjoy the greatest hotel comforts in the heart of old Barcelona, with exclusive views of the dome of the church of Santa María del Mar, the basilica of San Just i Pastor, and the cathedral. ... more   less 
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Also Known As:
Mercer Hotel Barcelona Catalonia

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