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“It's no Hilton . . . but it's clean and the staff is tourist friendly” 3 of 5 stars
Review of Continental Palacete

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Continental Palacete
3.0 of 5 Hotel   |   Rambla de Catalunya, 30, 08007 Barcelona, Spain (Eixample)   |  
Hotel amenities
Ranked #202 of 514 Hotels in Barcelona
Danville, California
Top Contributor
77 reviews 77 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
“It's no Hilton . . . but it's clean and the staff is tourist friendly”
3 of 5 stars Reviewed November 15, 2012

Great location on the Rambla and a block from the subway stop. The rooms are small and pink. The lobby is on the 2nd floor. There no elevators, other than a glass enclosed lift about 4ftx4ft for one person and luggage. The 24 hour buffet is mostly cold fruits and vegetables. There is free beer and wine, both on tap. Bathroom had a tub shower combo with a uniquely hung shower curtain which was inadequate to cover the entire opening. The staff spoke English and was very helpful. If you are looking for the HIlton, this is not it. For the money, it's an appropriate value.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Public Relations Manager at Continental Palacete, responded to this review, November 17, 2012
Dear Guest,

Thank you for choosing the Continental Palacete for your stay in Barcelona.

Very special thanks for taking the time to let us know about your experience between us.

We take note about the fact the curtains are not so practical as we always thought.

We appreciate customers who let us know the things that are not well because it will assist us in becoming better as what we do.

We also thank you for taking the time to communicate to us how our hotel could entirely meet your expectations in the future.

Always at your service.

Sincerely,

Viviane
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321 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Bricktown, New Jersey, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2012

After our flight being cancelled due to Hurricane Sandy the wonderful people of Hotel Continental hooked us up for our last night with there sister hotel because they had no more rooms avalible for Nov.1st. This hotel is about 4 city blocks from it's sister hotel. It's still on La rambas and within walking distance to everything but it's in a much quiter section. We were told that they would discount our room for they were more $ then there sister hotel and we would be getting an inside room which was quite small.After seeing how much luggage we had and they knew we had been stranded in Spain due to no flights they upgrated us to a beautiful suite. It had a bay window and a sitting area over looking a little cafe. I have to say a huge thank you to the staff for taking such great care of us..They made our last night a lot easier. I do have to say thou I still think the beds are to hard in both hotels, and the free food was not good at all, but the way we were treated made up for all of it. I would Highly recomend both Hotel Cotinental and this one...

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Public Relations Manager at Continental Palacete, responded to this review, November 18, 2012
Dear Guest,

It's nice to know you have arrived home safe.

No words can express our gratitude for having chosen us for your stay in Barcelona.

We are very pleased to know that your whole stay between us was pleasant.

Regarding our 24 hours free buffet, we would like to mention by the way that we always take a very special care to have an optimal variety of products “home made” in our 24hours free buffet for the satisfaction of our customers.

Reason why we have been voted as the fifth hotel of the world with amazing amenities by the guests on Tripadvisor (Valuation made on our 24 hours free buffet); another good reason that forces us to look after our buffet to remain better.

But for some reason, our buffet did not meet your entire expectations and we feel sorry to hear that.

Very special thanks for mentioning the good disposition of our staff.

We highly appreciated your feedback and it will assist us in becoming better as what we do.

As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers. It is our goal to retain you as a satisfied customer and will hope to serve you again in the future.


Thank you.

Always at your service,

Viviane
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 6, 2012

What a find! Great location; we were within walking distance of many attractions, airport bus and metro. We were upgraded for free to a spectacular room which was one of the most opulent that we had ever seen! The 24 hour buffet was a nice touch, as well as serving draft beer and wine. The front desk personnel were exception, as many other reviews here point out. Our stay was very special!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Public Relations Manager at Continental Palacete, responded to this review, November 15, 2012
Dear Guest,

Thank you for choosing the Continental Palacete for your stay in Barcelona.

Your reviews about our hotel make us want to be a much better hotel.” And we are not “overshooting it.”

Without you, we are nothing.

We appreciate your trust, and we’ll do our best to improve our service to always give you the kind of service you deserve.

Thanks again, for your generosity.

Always at your service,

Viviane
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Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
105 helpful votes 105 helpful votes
1 of 5 stars Reviewed November 5, 2012

Small rooms, absent amenities, poor selection of food on buffet, not handicapped friendly. They had a makeshift lift, but you still had to climb stairs to get to the lift, and stairs to get to the room. Which was difficult for my mother who walks with a cane. You also had to bring your own suitcase upstairs and up the lift, which again was difficult for us. Although there was food available on the buffet, the selection and quality were quite poor. The rooms were incredibly small, with no amenities. The price was deluxe, but the accommodations were economy.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Public Relations Manager at Continental Palacete, responded to this review, November 16, 2012
Dear Guest:

Thank you for choosing the Continental Palacete for your recently stay in Barcelona and thank you for taking the time to communicate to us why our hotel did not entirely meet your expectations.

Please accept our sincerest apology for any trouble or inconvenience caused by the fact that our hotel is not designed for people with mobility problems.

We realize that this has affected your stay between us.
If we had notice of the problem of mobility of your mother, we would have notified the hotel situation in this respect before your arrival.

Regarding our 24hours free buffet, we are really disappointed as we always take a very special care to have it on the optimal conditions for the satisfaction of our customers.

Reason why we have been voted as the fifth hotel of the world with amazing amenities by the guests on Tripadvisor, one reason that forces us to look after our buffet with great care to remain better.

For some reason, your stay between us has not been to the high standards we aim to achieve and we feel sorry to hear that.
As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers. It is our goal to retain you as a satisfied customer and will hope to serve you again in the future.


Always at your service,

Viviane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Top Contributor
85 reviews 85 reviews
11 hotel reviews
Reviews in 38 cities Reviews in 38 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 17, 2012

We found this place by accident (from Rick Steve's guide book ), and it was a lucky find for us. Located two blocks off of Placa de Catalunya put it in a perfect location.

Rick's description is right on. The smallish bedroom has wallpaper and bedspreads that clash horribly, and it has Tupperware drawers, but the room was clean and the bed comfortable.

The two things that make this place great, though, are the snack bar and the service. The snack bar serves an Included breakfast, and it is open 24 hours. They have sodas, juice and beer plus various goodies to eat. It is enough of a selection that we ate lunch there every day. That's quite a savings in this very expensive city.

But it was the service that was hard to beat. Concierges Peter and Vivienne simply could not have been more pleasant or more helpful. They made us feel important. Would definitely recommend the Continental Palacete.

A couple of notes: you get a 5% discount with the Rick Steves book. For some reason they don't give you soap for the shower. There is only a pump dispenser At the sink.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Manager at Continental Palacete, responded to this review, October 22, 2012
Dear Guests,

Thank you for choosing our hotel during your visit to our city, we are happy to know that you and your family enjoyed your stay with us.
We hope that you will have more memories of us if you decide to come visit Barcelona again.

Warm regards,

Jm Malagarriga Vallet
Managing director & owner | Hotel Continental, S.A.
+ 34.933012570 office | +34.933027360 fax
jmv@hotelcontinental.com | www.hotelcontinental.com
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Quebec, Canada
Top Contributor
132 reviews 132 reviews
52 hotel reviews
Reviews in 75 cities Reviews in 75 cities
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed October 5, 2012

We booked this hotel prior to a cruise. Very happy about it. Confortable bed, wifi that works, next to a taxi stand and you walk to all attractions. Good value for your dollar. Nice balcony in the dining room

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Director de Relaciones Públicas at Continental Palacete, responded to this review, October 23, 2012
Dear Guest,

We would like to thank you again for having chosen the hotel Continental Palacete for your last stay in Barcelona.

We really appreciated your reviews which has for us a really great value.

We wish you the best and remember we are always at your service.

Your faithfully,

Viviane.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cupertino
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 15, 2012

I would easily give this hotel a ranking of 4,maybe even 5, if I was a smoker. But I am not. The hotel staff is wonderful, the room was comfortable and very quiet, and the buffet was good! But the breakfast room has small balconies where they allow people to smoke. The smoke blows right back into the hotel, so you have to put up with breathing smoke while eating and most of the hallways smell like an ash tray. They also allow smokers in the small patios below our room, so we had to keep our windows closed. But other than that, we were very pleased with the hotel.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Public Relations Manager at Continental Palacete, responded to this review, October 30, 2012
Dear Guest,

We would like to thank you again for having chosen the hotel Continental Palacete during your stay in Barcelona.

We would like to express you our regret regarding snuff during your stay at the hotel.

We really appreciated your reviews which have for us a really great value and we will try to manage this matter better in the future.

We are very sorry for that inconvenience.

We wish you the best and remember we are always at your service.

Sincerely,

Viviane.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Continental Palacete

Address: Rambla de Catalunya, 30, 08007 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#185 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Continental Palacete 3*
Number of rooms: 19
Official Description (provided by the hotel):
Small hotel. Best location in Barcelona on las Ramblas. Rooms perfectly equipped. All day buffet, soft drinks, internet and wi-fi access for free. ... more   less 
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Also Known As:
Continental Palacete Barcelona, Catalonia
Continental Palacete Hotel Barcelona
Hotel Continental Palacete

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