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“Great hotel in a good location” 4 of 5 stars
Review of Eurostars Grand Marina Hotel

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Eurostars Grand Marina Hotel
5.0 of 5 Hotel   |   Moll de Barcelona s/n, 08039 Barcelona, Spain   |  
Hotel amenities
Ranked #136 of 514 Hotels in Barcelona
Aylesbury, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Great hotel in a good location”
4 of 5 stars Reviewed May 28, 2013

Although advertised as a 5 star hotel, I would say it was more a 4*. Priced very reasonably compared with other 5* hotels. The staff were very welcoming and only to happy to help us. It appeared to be mostly frequented by business travellers rather than tourists. The breakfast was varied and excellent. The hotel contains a small gym on the top floor, plus a small pool on the roof (which was out of use when we stayed).
The room was clean and functional, although some of the furniture looked tired and dated.
Be aware that the large cruise liner dock by either side of this hotel, and they do apparently come in at odd times, so it could get noisy, but we never had any problems. In fact it was a pleasure to look out of our window and watch these behemoths coming in to dock.
It has an excellent location just 5 minutes walk from La Rambla.
Just outside the hotel is a bus stop for the City Sightseeing hop-on hop-off service - we got a 2-day pass (saving money) which allowed us to visit virtually every attraction very easily. The buses come frequently so there was never a long wait.
The marina is just opposite the hotel and is a short walk.

All in all a great stay and would definitely stay here again.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,421 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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Riyadh, Saudi Arabia
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 27, 2013 via mobile

i stayed in this hotel for a week . It was a good place but what i love most the view .. I booked a room with balcony for port vell which was amaaaaazing . Also the staff was friendly in the reception and in the front door and the breakfast . The breakfast i think was under my expectations and did not mach a five stars hotel .
The location was perfect which is about 7 minutes walk to rambala and the metro station ..
There are no tea and coffee maker in the room

Stayed May 2013, traveled with family
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Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 21, 2013

We have just returned from a delightful four night stay at the Eurostars Grand Marina Hotel which boasts a fabulous position on the harbour front. We stayed in a superior room which was excellent. However, there were a few points that I would not expect from a 5 star rated hotel. There were that no tea/coffee making facilities in the rooms.On one morning there was a long queue for breakfast although it was well managed. Also we found that housekeeping were not generous with toiletries in fact we had to ring reception who did arrange for them immediately.
Apart from those points fantastic but they should not have been an issue at a 5 star price.

Room Tip: We had a high floor (7th) facing the city and port. It was very quiet and had lovely views.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 21, 2013

I had some clients staying over and I must say I have never had a worse experience with any
hotel. The Hotel LOST a package for one of the clients and the General Manager was downright insulting when we had a problem with one of the reservations.
The ground staff is friendly and try to be helpful but Mr. Lagermann (Manager) is not the
best example of what a Director of a 5 star Luxury hotel should be.

Signed: a very upset customer

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Top Contributor
88 reviews 88 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 18, 2013

The hotel is very contemporary but my husband and I loved it. You can't beat the location. Just a couple of minutes from the pier, if you are taking a cruise. Las Ramblas is a very short walk away. The marina district is a few minute walk with shopping and tons of excellent restaurants. The hop on hop off busses stop right in front of the hotel. What more could you ask for? Breakfast was included in our stay and was superb. It is pricey but the quality of the food and service is top notch. We had tapas in the bar in the evening and they were very good. The room was very large by European standards. Very nice bathroom, Jacuzzi tub, double sinks, the bed was comfortable and you can choose different kinds of pillows to your liking. The TV had quite a few English channels, along with just about every other language. The pool was being renovated and that was a disappointment but what can you do? We would stay here again.

Room Tip: Ask for a room on the water. The views were to die for and very quiet, even with all the ships comi...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 16, 2013 via mobile

Stayed here with my wife who was on business, whilst I did some sightseeing. Rooms are a reasonable size, great bathroom, walk in wardrobe/dressing room. A few negatives; no tea/coffee making facilities (come on guys we don't want room service for coffee), no drawers in the bedroom only in the dressing room. Breakfast excellent, coffee is passable if you take it black. Bar is big open space so a bit soulless. They make a great mojito. Tapas from bar were tasty. The location has it's pros and cons. It's at the end of the pier and a good ten minute walk to the ramblas. There is a taxi rank outside and the number 20 bus from the pier will take you up into town for a couple of euros.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 14, 2013

Unfortunately our stay with this hotel was not satisfactory for various reasons. We chose to stay at the hotel because it advertised a swimming pool but it was closed until the summer which would have been good to know prior to booking given that it was a main reason for staying – with a small child it's a great thing to have on site. The pool is also tiny in reality.

The walls in our room were so thin that we heard the couple next door to us having sex which was very unpleasant for a 4year old to try to understand. We were informed that they were full and had no other rooms, we were prepared to pay to upgrade room just to move. We also had some laundry done and they charge the same for children as they do for adults which seems ridiculous given they're half the size. We've since returned and found holes in some items.

Our room was also not cleaned on the Sunday and when we returned at 1800 housekeeping were just getting around to our room but having a child and being out all day we did not want to have to vacate our room again while it was being cleaned as we were tired. We would have expected this to have been done during the day. We left at 1000 in the morning. We had to ask for clean towels and soap. When we explained this to the reception staff we were told the rooms are only cleaned every third day - they'd been cleaned the previous day so made no sense and not what you'd expect from a 5-star hotel.

I ordered room service, which was pretty much burnt and inedible. I found most of the staff very welcoming but a lot of the reception staff quite surly, indifferent and unhelpful. The hotel was recommended but would not return or recommend given our experience.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eurostars Grand Marina Hotel

Address: Moll de Barcelona s/n, 08039 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#63 Business Hotel in Barcelona
#89 Family Hotel in Barcelona
#90 Luxury Hotel in Barcelona
#109 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eurostars Grand Marina Hotel 5*
Number of rooms: 291
Official Description (provided by the hotel):
A Mediterranean surrounding, Avant-garde Art and a soft sea Breeze envelope the privileged facilities at the Eurostars Grand Marina Hotel ***** GL. It is located in the World Trade Centre - leisure and business Complex in the middle of Barcelona's Old Harbour. The colourful Ramblas street and the magic of the Gothic Quarter make the perfect match for a unique feeling which is to be experienced from any of the eight floors of our magnificent Hotel. Both businessmen & women and leisure tourists will find in the Eurostars Grand Marina Hotel a wonderful place to enjoy a perfect stay, surrounded by every possible amenity and comfort. An excellent communications network that connects the Hotel to the Old Town and to the Financial District simply adds that little extra to a truly luxurious offer. ... more   less 
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Also Known As:
Eurostars Grand Marina Barcelona
Hotel Eurostars Grand Marina
Eurostars Grand Marina Hotel Barcelona, Catalonia

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