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“Superb harbour view” 5 of 5 stars
Review of Eurostars Grand Marina Hotel

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Eurostars Grand Marina Hotel
5.0 of 5 Hotel   |   Moll de Barcelona s/n, 08039 Barcelona, Spain (El Raval)   |  
Hotel amenities
Ranked #142 of 518 Hotels in Barcelona
Merzouga, Morocco
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Superb harbour view”
5 of 5 stars Reviewed December 6, 2012

I selected this hotel because it was a 5 mins drive from the Morocco to Barcelona ferry, I was arriving late during the evening so location was convenient with easy parking and it was a good base from which to explore Barcelona. The airport is approx 30 mins drive from the hotel.

The reception and lounge areas were modern and airy with an arty design and the service approach from all I encountered (concierge, receptionists) was welcoming, efficient, informative and helpful from arrival through to departure.

The bedroom was spacious, tastefully decorated, well maintained and the super king size bed comfortable. It contained all the usual facilities you would expect from a hotel of this ilk including free wifi and toiletries.

The highlight for me was the view - the room had enormous windows spanning one wall which provided spectacular views of the harbour, particularly impressive at night and the gentle unobtrusive noise from being harbour side enhanced my experience. If you enjoy this sort of thing ask for the harbour view when booking.

The restaurant food and room service were both very good.

Overall, a completely enjoyable time.

Room Tip: If you'e interested in a harbour view ask at time of booking
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,326 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
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London
Top Contributor
69 reviews 69 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 26, 2012

General

A modern hotel situated close to the city centre, just a short walk. Good facilities, but in the end not exciting and a little dull.

4/5 Check-in/out: Relatively easy process.

4/5 Reception/Lobby Area: Spacious and bright but a little cold and lacking in character.

3/5 Room: Large, bright and good views. Well laid out in a fairly traditional style but larger than average. The state of the furniture and fittings was not what I expect from a supposed 5 star hotel. Torn chair backs and seats do not portray a quality picture. Excellent bathroom and comfortable bed. Internet (free WiFi or cabled), iron, coffee maker, TV.

4/5 Ambience/General: Pleasant.

Food

3/5 Breakfast; Not bad buffet selection for breakfast.

5/5 Staff; Excellent staff in all areas of the hotel.

Facilities

5/5 Pool area: Small but pleasant.
5/5 Bicycle hire: A nice way to get around the city on bicycles available to hire from the hotel.


Average Summary Score: 4.12 / 5

With such a wide choice in Barcelona I am unlikely to stay here again, especially when one compares prices.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilnius, Lithuania
Top Contributor
91 reviews 91 reviews
60 hotel reviews
Reviews in 44 cities Reviews in 44 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 20, 2012

It's not easy to evaluate this hotel, as I discovered during my short stay too many conflicting details stopping me to rate this hotel to 5*: very polite staff - and 15 min. check-in standing in queue of only a couple of people; well equiped room - and poor noise insulation from coridor and neighbour rooms ( while I am practically non-sensitive to outside noise ); advanced shower with massage function - and jumping water temperature; rich breakfast buffet - and coffee sligthly below average served from the pot; free cava during breakfast time - and no my favourite "chorizo" sosages...
So what is all about ? Hotel is placed in harbour, and looks to be integral part of business complex world trade center. On one side is pier for cruise ships, while on another side looks to be marina for private/excursion ships. I am not sure if much of hotel rooms facing open sea view, maybe only from very top levels. Distance from airport - like 20 minutes taxi drive in midday of working day, 25/27 EUR there and back. Didn't try internet, while wouldn't be surprised it's charged.
Positive: location - stright driving from airport, in the middle of marina, few minutes walk from end of Ramblas ( Columbus statue ); well equiped rooms; about 100 tv channels - include ethnics; rich breakfast buffer; bathroom consist of separate bath and shower with massage function; taxi always available on the stand; spectacular view from rooftop terrace
Negative: check-in took 15 minutes without almost no visitors - 2 out of 3 person were trainees; average quality coffee on breakfast ( no espresso available ); no any welcome soft drink - minibar costs 6,05 eur for soft drink can 33cl ( ! ); jumping water temperature in shower

so, all in all - very good hotel at good location in Barcelona. Would I stay myself in it again - no. Would I recomend to anybody - probably yes, choice might depend on price available.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 16, 2012

I come to Barcelona once or twice a year and usually stay with friends. This time my girlfriend and I wanted a long weekend to ourselves in a 5 star hotel so we could move around the city as we pleased and come back to very comfortable surroundings. Some may find this hotel set a little bit away from certain parts of the town and the nearest Metro station but Barcelona is easy to get around and we chose Grand Marina as it was well located for the areas we wished to visit. We booked a Premier Room for 3 nights at the end of August and had a very comfortable stay. The room was an excellent size with a small balcony and very comfortable. The bathroom was also a good size with a large separate shower cubicle. Hotel staff were very polite and helpful. Breakfast was fantastic with a large selection of food choices and even free Cava if you wanted it at that time of the morning! There was a large outside terraced eating area, which we opted for, so we could enjoy breakfast in the sun. The roof top pool is on the small side and there is an average sized gym next to it. The hotel isn't cheap, nor is it hideously expensive, so it's probably correctly priced for it's class. While there are certainly more luxurious hotels in Barcelona, Grand Marina is still up there towards the top end of the league and I would imagine is more than acceptable for most people, especially business travellers, who are provided with a wide range of meeting and conferencing options.

Room Tip: The rooms at the back of the hotel where we were are mostly side on to the port so you don't get...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Abu Dhabi, UAE
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 15, 2012

Has positives and has negatives, but overall, the positives outweigh the negatives. First of all, the location is good...not fantastic, but good. At the lower end of Ramblas, you need a good brisk 5-7 minute walk and you are in Las Ramblas. Also a 10 minute walk from Maremagnum Mall. If you are lucky like me to get an sea view room, you are in for a treat. The views are breath taking.

Check in was amazing, quick, and my request for a higher floor was immediately taken care of and a sea view room was provided. Even the customary credit card deposit was reduced, meaning the full requested amount was reduced.

Check out was a completely different story, it was painful and tedious. The staff was slow and could not handle the rush of clients checking out.

Another positive/negative point was the breakfast. While the quality of the food and the variety was great...it was exactly the same every single day. So by day 3, it was boring. I tried Room Service once, and it was good. Nothing to fault there.

The room was quite comfortable at times, but at other times, unbearably hot. When I complained to the reception, the first response I got was "we converted the A/C to heater and nothing can be done, so open a window" to which I replied "how do you expect me to sleep with ships coming in and out as we are right on the port and the sea gulls wont let anyone sleep"...I spoke to her colleague and he immediately contacted maintenance and they convert the heater to A/C. The next day the room was a sauna again...Again I complained and it was fixed....3rd day...again sauna...so I gave up.

I really want to give this hotel more than a 3/5...but while it was good, it was not a 4/5 quality. As I was on a business trip, I didn't mind, however, it was there for leisure and with my family, I would have been hugely disappointed.

Room Tip: Ask for a sea view room....you will love it.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Top Contributor
75 reviews 75 reviews
45 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 12, 2012

Overall a super hotel. I thought from the photos etc that it looked out over the port, but it doesn't. The service was very good despite being close to being full, from what I could tell. Personally the bathroom accessories in an arty plastic bag wasn't my cup of tea, but there was a good range of them. The rooms were very comfortable, albeit a bit on the cold side. However I slept amazingly well. I would probably have given them excellent if they hadn't tried to charge us for parking which we didn't use. Someone else had signed it onto our room which means that they were able to. Breakfast was good, but a bit expensive I thought at 25 Euro/head. However unlike some other 5* hotels which were far more expensive they do have free wifi. I would stay there again, but I think that hotels in Barcelona - generally - are very expensive where F&B is concerned.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Upper Largo, null, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 7, 2012

We stayed at the hotel for 6 nights, it was a lovely room,very clean, we had to ask to get it cleaned, not once but twice the 2nd time was one and a half hours of hanging about, this was after we had asked the housekeeper, I know it's a busy hotel, but if you have been out all day the room, should be done by 4ish, the breakfast was a vast buffet, but the hot was cold!!!We had a meal at the restaurant, expensive and not good, the waiter seemed fed up and kept on saying it was end of season, that may be so but you still had paying guests there,!! But the bed was lovely!!

Room Tip: Cleanliness was very good but you should not have to wait about for it,loved the room and the views.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eurostars Grand Marina Hotel

Address: Moll de Barcelona s/n, 08039 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > El Raval
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Business Hotel in Barcelona
#92 Luxury Hotel in Barcelona
#109 Family Hotel in Barcelona
#117 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eurostars Grand Marina Hotel 5*
Number of rooms: 291
Official Description (provided by the hotel):
A Mediterranean surrounding, Avant-garde Art and a soft sea Breeze envelope the privileged facilities at the Eurostars Grand Marina Hotel ***** GL. It is located in the World Trade Centre – leisure and business Complex in the middle of Barcelona's Old Harbour. The colourful Ramblas street and the magic of the Gothic Quarter make the perfect match for a unique feeling which is to be experienced from any of the eight floors of our magnificent Hotel. Both businessmen & women and leisure tourists will find in the Eurostars Grand Marina Hotel a wonderful place to enjoy a perfect stay, surrounded by every possible amenity and comfort. An excellent communications network that connects the Hotel to the Old Town and to the Financial District simply adds that little extra to a truly luxurious offer. ... more   less 
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Also Known As:
Eurostars Grand Marina Barcelona
Hotel Eurostars Grand Marina
Eurostars Grand Marina Hotel Barcelona, Catalonia

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