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“a good hotel in that area” 4 of 5 stars
Review of Catalonia Park Guell

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Catalonia Park Guell
3.0 of 5 Hotel   |   Passeig Mare de Deu del Coll 10, 08023 Barcelona, Spain (Formerly Catalonia Rubens Hotel)   |  
Hotel amenities
Ranked #345 of 518 Hotels in Barcelona
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“a good hotel in that area”
4 of 5 stars Reviewed June 9, 2014

I was a bit worried about staying in this hotel after reading some negative reviews,my worries vanished the minute I checked in..for the few days I stayed in ,the staff at reception were very pleasant and willing to help in any way,the room and bathroom were newly modernized,as large as any 4 * hotel..they were cleaned daily and sheets ,towels were changed daily.the view was great.. in all I had no complaint and was very satisfied for all the period I stayed there.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CATRUB, Gerente at Catalonia Park Guell, responded to this review, September 23, 2014
Dear Guest,

Thank you so much for sharing this review!
I am happy to hear your nice comments about our hotel as well our staff,
We hope to be able to welcome you again very soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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347 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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hitchin
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2014

Ive read so many mixed reviews for this hotel, especially concerning distance to metro! We timed it to give an accurate report. Its 5 minutes to Vallcara metro,and Im not a fast walker. Go down the hill turn right over bridge and left at lights and its in front of you. The V17 bus is even better, you get to see a bit of the city and the bus stop is 100m from hotel and goes all the way into Barcelona, right to the marina.Location is a bit out, but get a room with a terrace, and the views are amazing. Its not in the mountains, its in a quiet street , up quite high in a mainly residential area, so its nice and quiet.The pool on the roof was clean and smart, but was a bit cold, we still swam, but Im sure in the hotter months its just perfect. Breakfast was excellent, staff polite , helpful and friendly. Beds comfortable, bathroom clean and adequate. A few restaurants about 5-10 mins walk, but I would recommend eating in the city and coming home on the bus or metro.
This is a perfectly good hotel , great value for money. Just what we wanted! (we didn't experience noise or have smoke smells as mentioned by other reviews)

Room Tip: We stayed in 501, directly under pool. Great views from terrace.
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CATRUB, Gerente at Catalonia Park Guell, responded to this review, September 23, 2014
Dear Guest,

Thank you so much for sharing this review!
I am happy to hear your nice comments about our staff as well as the convenient location of the hotel.
We look forward to seeing you again very soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 30, 2014

This hotel located in the mountains !! So far from metro and city center
The rooms are small and smell so awful
We will never ever come here no more
It looks like its in Neverland
We didn't want to go out cause for sure we were get lost on the way of back!!!

  • Stayed May 2014, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CATRUB, Gerente at Catalonia Park Guell, responded to this review, September 23, 2014
Dear guest,

We really appreciate the time taken to write your comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. We take into consideration your review to work in those aspects that need to be changed.
I would like to extend our sincerest apologies for the inconvenience you encountered here at our hotel.
We would like to thank you once again and hope that in you next visit to Barcleona we can exceed all.

Yours faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 28, 2014

Catalonia Park Guell is an okay hotel. It is a place to sleep and nothing more. Here are some pros and cons of this hotel:

Pros:
The breakfast was definitely worth the few extra bucks. They have a nice buffet options, which involved poached, scramble, and fried eggs. They also have bacon, various cereal choices, fruits, and lots of different carbs (croissant, bread, muffins, and bread). They have machines for coffee and juices.

Customer service was excellent. Only some of the customer representatives spoke English, so practice your Spanish and/or Catalan! If you have postcards or any letters to mail out, they can send it out for you for 1 euro. They were very friendly overall and willing to help you out regardless!

Metro is 5 minutes away! It can be a little tricky. When you exit the train station, make sure you exit through Republic of Argentina. If you don't, you will have to walk around the whole block before finding the hotel. When you exit the train station, there are no signs of the hotel. Go toward the bridge and cross over. When you see some yellow lights (yield sign) blinking, turn left. The hotel is literally less than 10 minutes away from the metro. If you want to go downtown, just catch the L3 (green light) to Catalunya! When you come back from downtown, the train stop for the hotel is Vallcara!

There is an elevator/ life in the hotel, however, it is limited to three patrons. If you have large suitcases, you might be the only one in the lift. It is super small, but there are two of them.

Cons:

The walls are paper thinned. I can hear the room next door singing Frozen "do you want to build a snowman?" and they are NOT children. We can also hear many different and inappropriate conversations. You can also hear noises from outside as well.

Wifi only works in the lobby and restaurant! Don't expect any wifi connection in your bedroom. You also need to connect every time you leave the lobby.

The bed is a bit springy, so when you sit you can hear the springs go pop.

The only toiletries you can get a shower cap and a small box of tissues. The soap and shampoo are in the same dispensers!

If you just want a cheap room and run around central Barcelona, then this is the hotel for you! You can decide if it is worth it!

Room Tip: Back room is the best!
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CATRUB, Gerente at Catalonia Park Guell, responded to this review, September 23, 2014
Dear Guest,
First of all, we would like to thank you for choosing our hotel during your visit to the city of Barcelona.
Thank you very much for sharing your experience with us and send us your always valuable feedback.
We will share your comments with our team as we constantly look for new ways to improve our guests' experience.
We look forward to seeing you again very soon in Barcelona.
Best regards from all the staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint-Denis, Reunion Island
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 26, 2014

The hotel was really good,room nice and clean ,not too noisy at night ,there is a little shop not far from hotel where u can buy some cheap beer ,better price than hotel !really like the location is 15 min metro.for that price I will go back there for sure.
The wi-fi doesn't work at all in our room it was room 301.we had to go to seat at the reception to use it and very slow wifi.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CATRUB, Director General at Catalonia Park Guell, responded to this review, May 30, 2014
Dear Guest,

Thank you so much for sharing this review. We will share your comments with our team as we constantly look for new ways to improve our guests experience.
We look forward to seeing you again very soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 21, 2014

Before I say anything, I need to make it clear that I am not a fussy customer at all!

Me and my boyfriend stayed there for 3 nights last week.

The room:
We had a double room with a lovely double bed, but if you are looking for a good night sleep, then look elsewhere. The walls are so thin that I could hear the conversation of the people next door word for word. All night long cars and motor bikes go up and down the road and I was waking up every time. The hotel is on a hill, so it makes it worse for drivers. Apart from that, the room was clean and had all basics. Lovely big TV but hardly anything in English. Towels changed daily.

The staff:
We didn't really interact with them much, apart from check-in/check-out but they seemed helpful enough.

The location:
If you are going there by the metro, it is a bit tricky to find the hotel at first as there are no signs anywhere pointing at the hotel when you come out of the station. We walked around following GPS navigation, but that took a while, so there is a helpful tip!! When you come out of Vallcarca station (L3, green line), look around the exit and you will see some stairs going up the hill and taking you to a bridge. You can't miss it! Cross the bridge and walk straight until you get to a roundabout. Turn left there and you will see the hotel ahead of you. It takes 5 min literally. There are plenty of little shops and coffee shops around, even a small supermarket. It takes 10 min by metro to get to Placa Catalonia metro station, and no more than 25-30 min to any part of the city.

The pool:
Lovely little (very little) pool and a few sun loungers around. We didn't get a chance for a swim but it seemed nice.

We can't complain for the money we paid. If you have a small budget, then it a good option.

Room Tip: Choose a room on a higher floor, hopefully it will be less noisy.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CATRUB, Director General at Catalonia Park Guell, responded to this review, May 30, 2014
Dear guest,

We really appreciate the time taken to write your comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. We take into consideration your review to work in those aspects that need to be changed.
I would like to extend our sincerest apologies for the inconvenience you encountered here at our hotel.
We would like to thank you once again and hope that in you next visit to Barcleona we can exceed all.

Yours faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Top Contributor
56 reviews 56 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed May 20, 2014

Well I choose it during the formula 1 race and was the cheaper one at that time with a good location. Surprisingly is in a beautiful place close to the famous Guell Park (in the back of it) but is in a place with ups and downs. You can find a Metro away 15 minutes where you can reach many places easily.
The room wasn't that good. The corridor was smelling some restroom smell. My room window was in front of the street, people could reach it and see me. The size of the room is tine.The overall evaluation is well for one night.

Room Tip: One night stand.
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  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CATRUB, Director General at Catalonia Park Guell, responded to this review, May 31, 2014
Dear guest,

We really appreciate the time taken to write your comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. We take into consideration your review to work in those aspects that need to be changed.
I would like to extend our sincerest apologies for the inconvenience you encountered here at our hotel.
We would like to thank you once again and hope that in you next visit to Barcleona we can exceed all.

Yours faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Catalonia Park Guell

Address: Passeig Mare de Deu del Coll 10, 08023 Barcelona, Spain (Formerly Catalonia Rubens Hotel)
Location: Spain > Catalonia > Province of Barcelona > Barcelona
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #345 of 518 Hotels in Barcelona
Price Range (Based on Average Rates): $
Hotel Class:3 star — Catalonia Park Guell 3*
Number of rooms: 139
Official Description (provided by the hotel):
Hotel Catalonia Rubens enjoys a situation privileged with an excellent connection to the city centre by public transport. It's located near some of Barcelona's most prestigious medicals centres such as Vall d'Hebron and Delfos. Moreover, Clinica Quiron is located 900 metres from the hotel: five minutes by taxi and if you take the metro, green line from Vallcarca to Penitents, just one metro stop. You can also take a walk around the renowned Parc Guell. ... more   less 
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Also Known As:
Catalonia Park Guell Hotel Barcelona
Hotel Catalonia Rubens
Catalonia Rubens Barcelona
Catalonia Park Guell Barcelona

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