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“2-star and way off on everything” 2 of 5 stars
Review of Arenas Atiram Hotels

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Arenas Atiram Hotels
4.0 of 5 Hotel   |   Capitan Arenas, 20, 08034 Barcelona, Spain (Les Corts)   |  
Hotel amenities
Ranked #400 of 514 Hotels in Barcelona
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“2-star and way off on everything”
2 of 5 stars Reviewed March 7, 2015

In short the worst hotel out 15+ I have stayed at in Barcelona.

It did not start well as it took them 15 minutes to find my reservation. The hotel elevators are 40 years old and not synced.

Hotel rooms are very old, feel like a schoolroom from 60's. Beds are uncomfortable, rooms heat up to 25+degrees at night, someone thought it was a good treat to put lollopops in the rooms (but not clean them).
The rooms also had no noise protection from street or other hotel neighbours.
(I know since the person in the room above me took a shower at 06:14 but the person next to me at 06:32, did however not hear the person below me)

Breakfast was ok but not worthy of a 4star hotel.

Best thing that happened to me when I was at the hotel was when the reception asked the taxidriver to wait for me 5min to finish a coffee when I was off for a very early meeting.

I can not recomend this hotel unless you are a student and only pay 25$a night.

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Manager at Arenas Atiram Hotels, responded to this review, 3 weeks ago
Dear Guest,

Thank you for having chosen the Hotel Arenas Atiram for your last stay and also for having taken some of your valuable time to send us your comment.

Let us apologize for all the inconveniences you may have experienced during your stay and describe in detail in your comment.

We are taking in consideration your review that surely helps us to improve our quality standards and customer service.

Best regads

The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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76 reviews from our community

Traveler rating
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    14
    12
    7
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15
28
2
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Braga, Portugal
Top Contributor
88 reviews 88 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed March 3, 2015

The hotelis a 4 star but it is never a 4 star hotel. The room images yoy see on the internet are just a minority, as most of the rooms are really old.
Pros: the staff are very simpathic and alwasy helpfull. Proximity to the center.
Cons: The room is very old, the walls were dirty, the curtains were burned by a cigarrette, the toillete smelled bad, you can here all the noisa from the near rooms. The breakfast is average for a 3 star hotel, but well served.

  • Stayed January 2015, traveled on business
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Manager at Arenas Atiram Hotels, responded to this review, March 6, 2015
Dear Guest,

Thank you for having chosen the Hotel Arenas Atiram for your last stay and also for having taken some of your valuable time to send us your comment.

Let us apologize for all the inconveniences you may have experienced during your stay and describe in detail in your comment.

We are taking in consideration your review that surely helps us to improve our quality standards and customer service.

Best regads
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gravesend
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 15, 2015

It's average! That sums up the hotel, rooms are ok but not brilliant. Found them hot but spacious, clean but grout missing from the shower, door had been kicked in at some time and the paintwork looked tired with black marks on them. Food was fine with a good selection at breakfast which was the only meal I eat there. Staff were very helpful and polite so no complaints there. Near to the centre of town(12-15euros by taxi) although shops and cafes nearby, and Camp Nou is a 5 minute walk away. All in all its ok but could do better

  • Stayed February 2015
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Manager at Arenas Atiram Hotels, responded to this review, March 6, 2015
Google Translation
Ante todo, muchísimas gracias por dedicar su tiempo y hacernos llegar su opinión de su reciente estancia en el hotel Arenas Atiram.

Le agradecemos sus comentarios hacia nuestro hotel y sus dependencias. Trabajamos con ilusión y alegría para que todo lo que no ha sido de su agrado quede en breve totalmente subsanado.
Esperando nos vuelva a dar la oportunidad de alojarle con nosotros.

Reciba un cordial saludo,

Dirección
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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

I stayed here at the end of Auguest with one of my friends. Overall the hotel itself is a good hotel. The staff are exceptionally friendly and where always able to help when needed. They also gave us handy advice on the area, best places to go and how to get around. There's a slight problem with the lifts and the wifi connection isnt the greatness but overall I liked the hotel and for the price was reasonable in comparison to some of the other hotels we where looking to stay at. Although the tube station is a 5 minute walk its quiet far out from the main city centre and you have to take two tubes and go back on yourself that was the only downfall. However if your looking to go Barcelona and you want a nice quiet location and dont plan on exploring the city then this hotel is recommended

  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Manager at Arenas Atiram Hotels, responded to this review, January 9, 2015
Dear guest,

Thank you so mucho for writing this review about he hotel Arenas Atiram.



We hope to see you again in the hotel Arenas Atiram for your next trip to Barcelona

Best regards

The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 25, 2014

Even though I did solve the Rubik's cube and was entitled for free breakfast the next day if i put a review of 5 stars on trip advisor :)...i did not take the free breakfast, but i still feel my stay in the hotel was positive.

Pluses first:
- Biggest plus is for the staff, I needed special instructions to places which were not really touristic, and without their help i probably would have never found them. They took the time to speak to guests and help them out.
- I felt the hotel was very clean, and i'm usually sensitive to this issue.
- Breakfast was nice, small, but had all i need. I usually stress on fruits in the morning, and there was a wide selection to chose from, so i was happy.
- Internet is free and reached well the room. There was a problem with it the first day, but then it was fixed quickly.
- Location is very good, very close to nearly most important things in Barcelona.
- Transportation is easy, Maria Christina subway stop, walk two blocks and you are there.
- Large shopping mall nearby and several markets and restaurants.
- Spacious rooms

Cons:
- The hotel is a little bit old, but i felt the house cleaning made it acceptable, since it had an old feel but doesn't feel like messy old.
- I do feel a coffee/tea machine is a must in each room for a 4* hotel.
- No electricity sockets next to bed. I found only 3 under the study desk with the study light, fridge, and tv plugged in it. So you had to sacrifice something for something. Every room should have 5 plugs at least, and two of them should be next to the bed.

Usually I'm not very demanding from hotels, but I do feel that this hotel needs some few touches to become a 4 stars. Though I was not annoyed at any part of my trip, and slept well, and had a spacious room which is what matters the most.

  • Stayed October 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Manager at Arenas Atiram Hotels, responded to this review, November 26, 2014
Dear guest,

Thank you so mucho for writing this review about he hotel Arenas Atiram.

We are glad to know that your stay with us was good.

We hope to see you again in the hotel Arenas Atiram for your next trip to Barcelona

Best regards

The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlingame, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed November 21, 2014

My company booked me here for a convention and I was disappointed, to say the least. Rooms are tired looking and small, and there are two tiny elevators for a building with 9 floors. For $100 per night, you'd be much better off renting an Airbnb (which is what I ended up doing).

You might think a place like this would try to compete on the business-friendly amenity of Wifi. You would be wrong: I clocked the speed at an extremely slow 1.4Mbps.

Oh, and the door to my room didn't lock properly unless you jiggled the handle just so, which means that twice I returned to find the door hanging open after it had been cleaned, which added a whole new element of excitement to my stay!

On the bright side, the staff was friendly and didn't hassle me about leaving early. And if you're expecting mediocre accommodations, then perhaps you'll be happy with the price.

Again, I simply can't fathom how anyone would rate this as a four star hotel. Maybe they meant "hostel"?

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Gerente at Arenas Atiram Hotels, responded to this review, November 26, 2014
Dear Guest,

Thank you for having chosen the Hotel Arenas Atiram for your last stay and also for having taken some of your valuable time to send us your comment.

Let us apologize for all the inconveniences you may have experienced during your stay and describe in detail in your comment.

We are taking in consideration your review that surely helps us to improve our quality standards and customer service.

Best regads

The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 15, 2014

Hotel is rated as 4 star but as is often the case in Spain this is more like a UK 3 star. Room was a good size, bed a bit soft and no kettle. Bath with good shower. Walls appear very thin so heard noise from other rooms and lift door which was constantly being slammed shut. Breakfast was very basic, a lot of the fruit looked old and dry and cooked breakfast didn't tempt us at all so stuck to cereal and toast. Staff were not very welcoming and gave us no advice as to best places to eat which would have helped as Hotel had no restaurant just a room service.

Stayed November 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Gerente at Arenas Atiram Hotels, responded to this review, November 26, 2014
Dear guest,

Thank you so mucho for writing this review about he hotel Arenas Atiram.



We hope to see you again in the hotel Arenas Atiram for your next trip to Barcelona

Best regards

The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arenas Atiram Hotels

Address: Capitan Arenas, 20, 08034 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Les Corts , Pedralbes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#190 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arenas Atiram Hotels 4*
Number of rooms: 60
Official Description (provided by the hotel):
Modern high-rise with restaurant and breakfast buffet, located in the Financial District, near shops and public transportation. ... more   less 
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Also Known As:
Husa Arenas Barcelona
Husa Arenas Hotel Barcelona
Arenas Atiram Hotels Barcelona, Catalonia

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