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“Mixed feelings” 3 of 5 stars
Review of Renaissance Barcelona Hotel

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Renaissance Barcelona Hotel
5.0 of 5 Hotel   |   Pau Claris 122, 08009 Barcelona, Spain (Formerly Diplomatic Hotel Barcelona) (Eixample)   |  
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Hot rate & 15% off dinner
Ranked #58 of 516 hotels in Barcelona
Dubai, United Arab Emirates
Top Contributor
84 reviews 84 reviews
73 hotel reviews
Reviews in 52 cities Reviews in 52 cities
178 helpful votes 178 helpful votes
“Mixed feelings”
3 of 5 stars Reviewed August 28, 2013

This hotel actually does not deserve to be a Renaissance property and thats my main reason for the score given. Were it to be an AC hotel ,as it used to be, my score would have been better. Using up 35K points per night is steep for this level as the hotel is more of an AC hotel rather than a Renaissance one.
The staff are very good but there are quite a few loose points.
Upon arrival there was no bell man and we had to wait a long time. The receptionist felt bad himself and finally volunteered to leave the desk and take the luggage. I was told that as a Platinum Elite Member I had been upgraded to a "very big room". I expected to have a suite but upon entering I realized it was a room for the physically challenged people. While being big in some sense it also meant the bathroom had no latches or locks and would open up wide enough giving you absolutely no privacy.
Housekeeping found it very difficult and cumbersome to replace the shampoos or soaps and it was interesting to watch the supplies literally empty without any replacement from their side. We asked for bathroom scales but were told the hotel doesn't have any. If you wanted to check the weight of the luggage you need to take it down to the lobby and get it done by the staff.
The hotel lacks any executive lounge so elite members are given breakfast in the restaurant. No drink vouchers are offered for that matter.
The spread at breakfast was good enough and there was a card placed which clearly mentioned you could ask for eggs, waffles , pancakes to be prepared according to your liking. However most of the staff seemed bewildered when we asked for it.
For those who drive and require parking , please beware of the parking space in the basement. For 34 Euros a day you have to test your driving and parking skills in what I would consider as one of the most difficult parking spaces with the walls literally, and I mean literally, touching the car from all sides!
The location is a saving point in the choice of this hotel as its walking distance to the shops and restaurants. However if you plan to drive , then it would be better choosing another hotel.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 28, 2013

There was a spacious room for us to rest. The bed was comfortable and I could get to sleep very quickly. The location was very near La Rambla and Plaza de Catalunya. The staff there were very friendly and helpful. During our first day of arrival, they offered us a glass of welcome drink. They even recommended to us what to do on our days afterwards. On the eighth floor, there is a terrace with music and plastic beach chairs. Beside, there is a small fountain with a small pool for you to splash.

Room Tip: The rooms on the eighth floor are better.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2013

comfy beds, beautiful bathrooms, and only a block from a major street that includes the Gaudi apartment and several restaurants and shops. As a bonus, there was a very decent gym that is almost impossible to find in centrally located cities in Europe. The concierge service was especially attentive; there was a very nice bar/meeting room in the lobby.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2013

Spent two nights after disembarking from a cruise. Hotel is just a few blocks from Plaza de Catalunya, the city's central district. Shops and restaurants line the intersecting avenues. Desk staff is very professional and accommodating. We were lucky to be assigned a room on the 8th floor with a private terrace. The hotel's terrace bar that overlooks the main entrance is a great place to have a drink while taking in the city views. The buffet breakfast rivals the buffet from the cruise ship. Room was a bit small, but the bathroom is huge. All furnishings are modern and well-suited. Would stay here again.

Room Tip: Room 801 has the private terrace.
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aikoaikoallday
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 24, 2013

We stayed in July for three nights and enjoyed the hotel. The room was on the large size by European standards and clean. The hotel staff was pleasant, but the front desk should be a bit larger - it tends to get crowded. The gym was fantastic - much better than many others at higher end hotels.
The location is superb, a quiet street that is 4 or 5 blocks from the Rambla, and we walked everywhere in Barcelona(except Guell park - take a cab there). Not too many US stations on the TV - not too much of a complaint as we didn't get back to our rooms until night, but I'd recommend a few more.
Overall, I'd recommend this hotel above just about any other hotel in it's price range, and even in the next range. We walked by a lot of hotels in Barcelona that didn't come close to the Renaissance - say here

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 24, 2013

Centrally located, this hotel's service was terrific... and started before we arrived. They arranged for an airport pickup by an English speaking driver (virtually everyone on staff who interacted with customers was multilingual). The extensive buffet breakfast, which was included, was free because of our Marriott Rewards membership. The quality & selection of the buffet was much better than we're used to at Marriott properties in the USA. The rooms were on the large size for European hotel rooms (at least in our experience), the bed was very comfortable, and the bathrooms were excellent and included bidets. The gym was reasonably sized, well equipped, and provided complimentary water bottles and clean towels. And finally, there's a terrace on the roof with a bar, couches, chairs, etc, Staff were amazingly helpful with everything from what to see through where to eat. We'd stay here again in a heartbeat. Oh... and the price was quite reasonable given the quality of the property.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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California
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 18, 2013

I have stayed at many Renaissance hotels and this one was on par with all of them. Excellent room, good air quality, good food at the bar, and great service. I would stay here again on my next trip to Barcelona. As a Marriott member I was able to use points for free nights. The hotel also contacted me frequently about my reservation. Also, even though we arrived early, we were able to get into the room immediately. Good location and excellent breakfast - not your typical european meats and bread but lots of fruit and other goodies.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Renaissance Barcelona Hotel

Address: Pau Claris 122, 08009 Barcelona, Spain (Formerly Diplomatic Hotel Barcelona)
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#37 Business Hotel in Barcelona
#44 Luxury Hotel in Barcelona
#50 Family Hotel in Barcelona
#53 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Renaissance Barcelona Hotel 5*
Official Description (provided by the hotel):
The Renaissance Barcelona Hotel is conveniently located in the heart of the city and just steps away from Paseo de Gracia shopping district and Plaza Cataluña. The hotel is also just minutes away from famous cultural and historical sites such as Las Ramblas and Sagrada Familia, but also surrounded by many little hidden treasured away from the main stream tourist attractions.This ultimate full-service lifestyle hotel offers 211 contemporary guestrooms. The hotel features 7 meeting rooms with almost 500 m2 ideal for corporate meeting and social gathering, and also the outside venue “La Terrassa”, available for private functions. ... more   less 
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Also Known As:
Ac Diplomatic Hotel Barcelona
Renaissance Barcelona Hotel Catalonia

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