A warning to people from Ireland & U.K., if you like drinking tea don't stay at this hotel. This might seem trivial to a lot of people, but these simple services build the foundation of every great hotels success and this hotel lacked a hell of a lot of the basics, making our stay very uncomfortable and we will think again about hotels in general in Barcelona.

Apart from the aforementioned tea debacle, the room service was a joke, 2 tea pots in the whole hotel (lets see, thats 9 floors with
about 25 rooms a floor, do the math, thats a lot of people with hot water, let alone tea!) The reception ignored you unless you were part of a coach party, which they seem to have a lot of.

P.S. The "Swimming Pool"....I think I could build a bigger one out my back garden and it was freezing cold, whats that about?

Very nice hotel, made a very good first impression. Very keen, and friendly talkative staff (although talking the receptionist talking to the people behind us in the queue in preference to answering out questions was a bit too much). The room was quite small but very well appointed with a generous bathroom w/ hairdryer etc. Swimming pool is tiny, but the view from the top is great, plus plenty of seating if you wanted to relax in the sun... would be a nice place to go at night, but unfortunately closed at 2130 when we were there.

I'm normally a heavy sleeper but the doors must have been very thin since I was frequently woken by people walking along the corridor or the room cleaners. Didn't appreciate being woken by the cleaning lady at 9 am on Sunday morning dispite displaying the "Do Not Disturb Sign".

Top tip: the baguetteria next door is very good, and a lot cheaper than the hotel breakfast (didn't try the breakfast so can't comment on comparative quality).

If it wasn't for the noise and being woken on Sunday morning (we were there 4 nights, I don't know why Sunday was any different) then this would have been excellent value for money. Unfortunately sleep is the main reason you need a hotel, and so comes out rather average because of that.

Hotel in ideal location, just round the corner from the Metro station (Clot). Staff really friendly and very helpful. Breakfast was excellent with a wide choice. Hotel was very clean and there was a treat on the roof with a lovely sun deck and swimming pool. The pool is small but much needed after touring the City on a hot day. Would definitely go back - absolutely fantastic!!!!!!

This is NOT a 4 star hotel at all.

I had a terrible experience there:
1/ the room are very unequal - some of them were refurbished in 2004 and certainly don't match the 4 star standards, but most of them are really old and suffer from all sort of problems:
-bathroom badly isolated, could feel the fresh air from outside which was very unpleasant in the early morning)
-windows are single layered on the back side of the hotel, meaning you can enjoy the nightlife of Barcelona even when you are in your bed. I was there during Mobile World Congress, hence the hotel was fully booked and I could not get any better room.

2/ during my stay, there was some problem with dirty water from the distribution network and the staff had to let all the water taps open for 10 min in all rooms during the day. Unfortunately, the taps were left open for the whole day in the room straight up mine, leading to a massive water leakage which totally destroyed the ceiling of my room. You can see the pictures. My clothes were totally under water as well as my cell phone which I had unintentionally left in my room during that day. No need to say the cell phone was dead ! And some of my clothes did not like the water either. No problem, they said, the insurance will cover that. I took that for granted, but I was wrong (read further). The only positive consequence of this incident was that I got another room that night, but unfortunately the hotel management made absolutely no gesture at all to compensate the inconveniences caused by this leakage. They did not even apologize for that. I said fine, as long as the insurance repairs for the damaged items. The hotel manager signed a list of these items and said it would be fine.

3/ I have sent an email to the hotel this week to inquire about the status of the insurance case. To my big surprise, this is the email I got back:

"Dear Sir,
Our Insurance Company needs to check the damaged objects in place, and actually in this case no reimbursement will be done for these reasons.

Our Hotel in your next visit will have a special attention with you and we hope we can offer a solution even if, as our insurance company inform,

They doesn’t accept to process any compensation, we will do our best to give you another alternatives."

So they basically lied to me when they said that all damages would be covered. No need to say that I will never go back to this hotel so I won't accept any other type of compensation such as a free night there...

With a recent 6000 series Nokia cell phone dead, damages caused to expensive clothes, poor room experience, and such a un-pleasant relationship with the hotel management, I have nothing else to say that what is written in my title: AVOID CATALONIA ATENAS HOTEL BY ALL MEANS.

Terence Blaise, Belgium