We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst hotel ever” 1 of 5 stars
Review of Husa Pedralbes

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Husa Pedralbes to your Saves list
Husa Pedralbes
3.0 of 5 Hotel   |   Fontcuberta 4, 08034 Barcelona, Spain   |  
Hotel amenities
Ranked #474 of 514 Hotels in Barcelona
Egypt
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Worst hotel ever”
1 of 5 stars Reviewed September 23, 2013

Please do not ever think going to such hotel, every thing was horrible. i have got the room keys and up to my room, firstly i found the air-condition is not working at all, i have returned to the reception and inform them. he is surprised by this information and asked me to have another room key. when i goes up i found the air-condition is very week, you always feel hot while staying there. for the new room i have found the minibar not working, i feel depressed and asked the reception for it, he informed that he will change or fix it. but after i returned from my tour i found it the same so i didn't ask for it again. rooms were very small, room is dirty and have a lot of dust. breakfast have the same items everyday and also it was not good. the first day i cam back from my tour to find that the room didn't come to a room service and not cleaned at all.
the room is far away from the Diagonal street and the metro and bus stations, you have to walk around 800 m to reach a live points.
internet service is very very slow, you better not to use it at all.
actually i arrived late and didn't find any rooms in the nearby hotels so i have forced to stay, and if i have found any available rooms i won't think to stay
i have stayed in room 202, all these photos are from this room if any one would like to check.

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Gerente at Husa Pedralbes, responded to this review, September 26, 2013
Dear Customer,

Thank you for taking few minutes of your valuable time to send us your complaint and constructive feedback to improve our services and facilities.

We deeply regret that our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience caused, ensuring that we are improving every day to get facilities as positive an experience as possible for our customers. Inform you that we have taken your feedback to our staff, to take the necessary action.

We hope we can have another chance to meet your expectations.

Sincerely,

The manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

62 reviews from our community

Traveler rating
    6
    10
    20
    15
    11
See reviews for
2
18
5
28
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Ann Arbor
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 15, 2013 via mobile

I have been put up here for business. Management either never enters the rooms or does not care about their condition.

Pros:
The breakfast is pretty good
Room quiet, no street noise
Plenty of hot water
Minibar prices reasonable
Wifi free

Cons:
Hair in tub when we arrived
Tub stained and gross
Safety rail coming out of bathroom wall
Fridge contains water, one Pepsi, one beer and no bottle opener
Check-in was interminable
Wifi slow and spotty (.5 Mbps download, .06 upload)

  • Stayed September 2013
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Gerente at Husa Pedralbes, responded to this review, September 20, 2013
Dear Mrs. Susan ,

Thank you for taking few minutes of your valuable time to send us your complaint and constructive feedback to improve our services and facilities.

We deeply regret that our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience caused, ensuring that we are improving every day to get facilities as positive an experience as possible for our customers. Inform you that we have taken your feedback to our staff, to take the necessary action.

We hope we can have another chance to meet your expectations.

Sincerely,

The manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cabo Matapalo. Peninsula de Osa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2013

I had to stay at Husa Pedralbes after the Husa chain management moved me without notice from Husa Arenas. I found out by myself the day before! Of course, I wanted to make sure I'm getting a room in the same price range. The management confirmed the same price we had originally agreed on. What a surprise as on check out I received a totally different number on the bill, 40% more than they told me in the email! Far too expensive for what you get! Be aware and make sure to double check the room rate!
The hotel is mediocre as best. I chose this place because I had a training in the area, otherwise you better stay somewhere nice.

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Gerente at Husa Pedralbes, responded to this review, September 20, 2013
Dear Mrs. Customer,

First of all, please forgive the inconvenience you had in our hotel.

Let me explain your booking at Arenas Hotel.

You had a Non Rembolsable booking and this kind of reserve is charge 100% when you make it.

The crédit card that you gave us, did not work. We tried to contact you by email, without success.

We offered you Pedralbes Hotel and you finally accepted.

You reserved for 4 nights, and at the end you have stayed 5. The difference is the fifth night you have stayed

We apologize for any inconvenience this may have caused.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfur
1 review
5 of 5 stars Reviewed November 30, 2012

Wasn't really hoping much out of this hotel after reading the reviews, but was greatly surprised. Everything was clean, room was comfortable and the location, although a tad away from the city center (having a metro station nearby that's little to no problem) was surprisingly nice.
I would recommend it specially to business trravelers, but it's a great value for the buck for everyone (we all know how expensive Barcelona can be).
A special praise for the hotel stuff, who were amazingly friendly and helpful (helped me move around the city and solved a big issue I couldn't have solved by myself).

Will come again for sure next time I'm over there.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Gerente at Husa Pedralbes, responded to this review, December 11, 2012
Dear Mr. Nils,

We greatly appreciate your comments.Thank you for posting this positive review and we are delighted that your expectations were fulfilled with us. It is always nice to hear that our guests found our service good.

In the meantime, I’m taking this opportunity to remain at your entire disposal.

We hope to see you again at Husa Pedralbes Hotel in a near future.

Yours sincerely,

The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
south africa
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2012

We stayed in this hotel in July 2012 and found the accommodation and service excellent. The area is upper class but historic. It is well situated within walking distance of a metro station which is on a main throughfare.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge C, Gerente at Husa Pedralbes, responded to this review, October 4, 2012
Distinguished guest,

We would like to sincerely thank you for your kindness in having written your comments on your stay in July at Husa Pedralbes***.

Thank you for posting this positive review and we are delighted that you enjoyed your stay with us. It is always nice to hear that our guests found our service good. We highly appreciate your impressions on our hotel, since our guests’ opinion certainly helps us to maintain and improve our services and facilities.


In the meantime, I’m taking this opportunity to remain at your entire disposal.

We hope to see you again at Husa Pedralbes Hotel in a near future.

Yours sincerely,
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 18, 2012

The bedroom was fairly clean. The bathroom was barely clean. I think the bedroom part has been updated, but the bathroom needs major re-grouting and re-caulking.

The breakfast is adequate. It's food, but not much variety nor taste. Most mornings the yogurt was plain or coconut. The breakfast room staff were not happy campers -- not a way I liked to be greeted in the morning.

The front desk staff are friendly. That's the best thing about this hotel.

The worst thing was that there isn't a safe in the room. I had a luggage lock on one of my bags with valuables in it. It's a 3 number combination lock. I set the lock on a particular number when leaving the room and I noticed that it was changed to a different number when I returned. Pretty obvious that the cleaning person tried to open the lock.

I will never stay here again and do not recommend the hotel.

  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zug, Switzerland
Top Contributor
138 reviews 138 reviews
62 hotel reviews
Reviews in 75 cities Reviews in 75 cities
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed May 26, 2012 via mobile

Stayed here for 4 nights (my husband 7) as he had classes at esade so the location was impacted by the need to be close to esade. The way my husband was describing it made me nervous before I arrived. However it really is not that bad. The location is OK. It is far from La Rambla but the subway station Maria Christina is quote close so we have been using that a lot. On late nights back from town we have used cabs at abou €12 a ride. The rooms are not massive but fine and definitely sufficient. We did not eat breakfast here but they have a buffet for €10 which I find pretty pricey. Overall, I am pleased considering what we paid for it(no need to spend €200 a night when in Barcelona- the weather is superb so really we spent no time in the room).

  • Stayed May 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Husa Pedralbes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Husa Pedralbes

Address: Fontcuberta 4, 08034 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#25 On the Beach Hotel in Barcelona
Price Range (Based on Average Rates): $
Hotel Class:3 star — Husa Pedralbes 3*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, TripOnline SA, Orbitz, Despegar.com, getaroom.com, Agoda and Priceline so you can book your Husa Pedralbes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Husa Pedralbes Barcelona, Catalonia
Husa Pedralbes Hotel Barcelona

Owners: What's your side of the story?

If you own or manage Husa Pedralbes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.