there was a trouble between intermediary web company and hostel(the problem was not on this hotel but on the intermediary website) . So there was double booking.
some hotels usually tend to avoid their responsibility on this kind of problem
This hotel has recommended me continuous other hotels and apartments until I was satisfied with that choice.
Firstly I was really annoyed from this kind of problem, but after this hotel have shown me great kindness, even though it was not totally this hostel's problem and I have bothered them really much,
I really appreciate to Violeta Hostel.
To be honest, I did not visit this hotel. So I cannot value the other criteria.
However I can guarantee the services and their kindness in the supposed contingency like something which I had experienced.
- Official Description (provided by the hotel):
- ELLA Hostel Barcelona is a cozy little hostel strategically placed in the city centre of Barcelona what means most of the main attractions of the city are reachable in few minutes walking. The hostel is characterized by the attentive and friendly service from all staff. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, HostelWorld, Agoda, HostelBookers, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your ELLA Hostel Barcelona reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Violeta Hotel Barcelona
- ELLA Hostel Barcelona Catalonia