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“Beautiful hotel in Barcelona” 4 of 5 stars
Review of Hotel Arts Barcelona

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Hotel Arts Barcelona
5.0 of 5 Hotel   |   Marina 19 - 21, 08005 Barcelona, Spain (La Barceloneta)   |  
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Ranked #31 of 517 hotels in Barcelona
Jamaica
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Beautiful hotel in Barcelona”
4 of 5 stars Reviewed November 18, 2012

Come here and it'd be so worth it. You get champagne in the lobby and you are very well taken care of while you wait to be checked in. The hotel is beautiful with amazing views whichever way you turn. Highly recommended.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,174 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (478)
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Evrehailles, Belgium
Top Contributor
84 reviews 84 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 16, 2012

This is a very stylish hotel. The room was fabulous....except.....several things didn't work. The heat didn't work, but they came and fixed that. The remote control for the fancy Bang Olafson TV/Audio system didn't work. They replaced it. There was no kettle - they brought one. The handles in the fancy and very nice shower didn't work at first, but with extreme exertion I was able to get them working again. Then the shower was very nice. The shutters didn't quite work. The in-room coffee was 4 Euros, tea was 8 Euros, internet was 25 Euros per day. The location is by the port, not close to my favorite parts of Barcelona.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelArts, Gerente at Hotel Arts Barcelona, responded to this review, January 10, 2013
Dear Christopher G,

First of all, I would like to thank you for sending us your impressions about our service and experience with us.

I regret and apologize for the inconveniences you have had regarding the equipment in your room. Please accept my most sincere apologies and I assure you I will address this information to our technical department in order to follow-up on these issues immediately.

For this purpose, I would also be pleased to have the opportunity of discussing your issues in more detail and I invite you to contact us calling +34 93 221 1000 or by mail writing to hotel.arts[at]ritzcarlton.com. I look forward to receiving your message and to answering your call or e-mail personally.

Yours sincerely,

Brunella Zinato
Hotel Manager
Hotel Arts Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Romania
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 15, 2012

Good feelings:
- Barcelona modern design
- location, location, location !
- comfort
- almost perfect beds
- young, freindly staff

Bad feelings
- overpriced room rate
- rip off on breakfast price
- service ??? to pay for the wifi in a 5* superior luxury hotel ??????

Conclusion
Search more if you really want to spoil yourself and have the budget to do it !

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelArts, Gerente at Hotel Arts Barcelona, responded to this review, January 10, 2013
Dear bogdantache,

Thank you for having taken your time to give us your impression on your stay which helps us to improve ourselves.

I regret that some aspects of your experience were not up to your expectations during your stay at Hotel Arts. Please accept my apologies and allow me to forward your comments to our service staff in order to remedy possible shortcomings in the future.

I would be pleased to have the opportunity of discussing your issues in more detail and I invite you to contact us calling +34 93 221 1000 or by mail writing to hotel.arts[at]ritzcarlton.com. I look forward to receiving your message and to answering your call or e-mail personally.

Thank you again for your message and I hope to have the pleasure to welcome you back again in order to give you the excellent experience you deserve.

Yours sincerely,

Brunella Zinato
Hotel Manager
Hotel Arts Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

Try to get a room that over looks the bay on a higher floor. The view is mesmerising.... Breakfast buffet that is definetly worth trying. Location is just close enough to everywhere.
I would recommend the The Hotel Arts to anyone going to Barcelona.

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2012 via mobile

We came to the hotel last week we loved every thing about the hotel but we was amaized  by Mr Carlos in the concierge he was very very nice and suggested alot of thing to do in barcalona and alot of good restaurant he was amazing I wish him all the best 
The Bin Swidan family

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb, Grad Zagreb, Croatia
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 12, 2012

Huh... don't know where to start. Really spectacular location, on the beachfront. Great view only if you get the seeside room. Even that is poor due to iron/steel construction and dirty windows. Room, a real 5* room, nothing more, nothing less. Big, spaceous, B&O tv and hi-fi system. Bath excellent, with tube and shower separated, also very spaceous and very cousy. In general, stylish modern design, which you get in all hotels of that level, all rooms are like copy paste.

Now the bad side. I think that (and that's my personal opinion) it's a bit too pricy for what other hotels in same category do offer. Even the coffee in the room is 8€ which usually you get free, regardless of fact it's nespresso. Other mini-bar prices are some 20-40% above usual 5* level including the 10€ for bottle of water!?!? Just to add, that wi-fi is not free, like anything else. Ohh, sorry they don't charge you the air you breathe

Breakfast is one of the best I've ever had and no further words needed to taht.

THE WORSE --> The Bar... paying 147€ for 3x tequila and 1x gin tonic is ROBBERY!!!! I would appreciate if there would be a menu/price list on the table or if the waiter would have enough courtesy to inform us that there are several tequilas with different price range. This way you just feel robbed. Call me cheap, but nowhere in the world I've paid for 1 tequila shoot 40€ without knowing which one I got!!!

To conclude... the whole bar thing really ruined the good image i've had about the place

Room Tip: Ask for seaside or city-side view. On the side you look at nothing
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelArts, Gerente at Hotel Arts Barcelona, responded to this review, November 21, 2012
Dear Kreso C,

I would like to thank you for having taken your time to give us feedback on your stay, such comments help us to improve ourselves and reconsider certain aspects of our service.

I regret that your stay did not meet your expectations and left you unsatisfied. Regarding the bar issue, I can assure you that I am taking under consideration all you have mentioned to avoid these misunderstandings in the future and I ask you to accept my apologies.

I would be pleased to have the opportunity of discussing your issues in more detail and I invite you to contact us calling +34 93 221 1000 or by mail writing to hotel.arts[at]ritzcarlton.com. I am looking forward to receiving your message and to answering your call or e-mail personally.

Thank you again for your message and I hope to have the pleasure to welcoming you back again in order to give you the excellent experience you deserve.

Yours sincerely,

Brunella Zinato
Hotel Manager
Hotel Arts Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seattle
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 12, 2012

Attention to detail is the key at this fine hotel. From when you step out of your taxi the high level of service is obvious. Great options for food in the hotel and many more in walking distance. Brisk walk or easy taxi ride to La Rumblas for more options.

Room Tip: High rooms have stunning views.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Arts Barcelona

Address: Marina 19 - 21, 08005 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > La Barceloneta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Barcelona
#5 Spa Hotel in Barcelona
#9 Family Hotel in Barcelona
#11 Business Hotel in Barcelona
#25 Luxury Hotel in Barcelona
#27 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Arts Barcelona 5*
Reservation Options:
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Also Known As:
Arts Hotel Barcelona
Arts Barcelona Hotel
Best Hotel Barcelona
Hotel Arts Barcelona Catalonia

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