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“small rooms but nice staff” 4 of 5 stars
Review of El Palace Hotel

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El Palace Hotel
5.0 of 5 Hotel   |   Gran Via de les Corts Catalanes, 668, 08010 Barcelona, Spain (Eixample)   |  
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Ranked #11 of 516 Hotels in Barcelona
Santa Fe
Top Contributor
103 reviews 103 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
112 helpful votes 112 helpful votes
“small rooms but nice staff”
4 of 5 stars Reviewed December 11, 2012

we were upgraded to a junior suite which seemed like a regular room in most other hotels. The staff was marvelous and could not do enough for you, reccommendations, taxis, baggage, information, tours, etc. We had a free continental breakfast which had, juice, coffee, rolls, which was fine. Tried the full breakfast one day and the scrambled eggs were the worst. It was very cool in the breakfast room with all glass but they would put a heater over you. It must be great in the summer with the patio.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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997 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Barcelona, Spain
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2012

It's a lovely place, not on a great borough, but no badly located and close to the centre.Very well renovated, old time classic elegance of environment, fantastic (cocomat) mattresses and cosy rooms, excellent restaurant with fantastic desserts and a jazz bar which was so much fun with sort of another era air...The spa experience in this hotel is absolutely not to miss!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 7, 2012

Walking into this hotel is like stepping back in time. It has grace, beauty & charm. The staff are welcoming and always helpful. Close to all Barcelona has to offer, you could not find better. Although there are no tea/ coffee facilities in the room (a bit of a downer) there is a quaint coffee shop/ patisserie across the street. Great rolls, pastries, cakes & coffee.

Room Tip: We had 3 adults in one room (328) and it had ample space. The bathroom is to die for. More space tha...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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West Palm Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 4, 2012

Fabulous hotel, comfortable room, and excellent service. We were fortunate to be upgraded to a junior suite. Our package included a continental breakfast which was good. Upgrade to the full buffet did not appear to be worth it.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vancouver, Canada
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 2, 2012

We were knock-out impressed by this hotel! Our room gorgeous, the location was perfect, and we felt like we had really lucked out, as we found this hotel by walking by it.

Some reviewers have commented that they did not feel treated as 'special' but for us, that was a bonus. Since the hotel staff are not my close friends, I just need to be regarded with respect and prefer restraint and helpfulness to pandering or over-eager reception. We felt charmed just being in this hotel and did not really notice that no-one followed us around to make sure we were comfortable. We were.

At the point in our tour of Spain that we arrived at El Palace, both my husband and I had become sick - he with a flu and I with a cold. We were so taken with the comfort of the room that we were secretly ok with staying in. Our illnesses gave us an excuse to enjoy the comfortable bed, the fine linen and the tv-camoflaged-as-a-mirror. The main lobby lounge was so beautiful that I spent a couple hours reading there and taking tea, as my husband slept.

We would venture out of the hotel, but when we tired (which happened quickly) we were thrilled to get back to this romantic boîte of a hotel. In fact, we still talk about this hotel as one of the nicest we have visited and dream of when we can splurge again.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Spain
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 2, 2012

On the way to join our ship for a cruise round the Medi we decided to spend a couple of days in Barcelona. As we live in Marbella we decided to take the Ave train from Malaga, travelling business class, which was well worth what we paid. We also decided to stay at the El Palace Hotel (was the Ritz originally) and were not disappointed. From arrival to leaving we were made to feel welcome and every member of staff we came into contact with made our stay one to remember. The hotel itself is beautifully appointed and the room we had was out of this world and we were not disappointed with anything, from drinks on arrival late in the evening to breakfast in the lovely conservatory to dinner in the Michelin Star restaurant. The staff were all very helpful, courteous and made our stay very relaxing.

The Michelin Star Restaurant within the hotel was absolutely the best we have ever visited, from the waiters, waitresses and especially the Front of House, we could not have been made more welcome, but when it came to the food it was exquisite!!! We enjoyed every mouthful of the many course on the digestion menu, together with the individually paired wines for each course, which was absolutely an experience not to be missed.

To end this recommendation, I would also like to mention the taxi driver from the railway station to the hotel who had to find the hotel from limited information as I had miplaced the address, and who later returned to the hotel with two bags of expensive clothing I had left in the back of his taxi.

All in all an experience not to be missed, so thank you everyone from the day trips round Barcelona, the absolutely wonderful hotel and restaurant and the very special taxi driver who went out of his way to make sure we enjoyed the rest of a fabulous stay in Barcelona.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, United Kingdom
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed December 1, 2012

The hotel has been kept incredibly well and looks stunning throughout.

The service was very good in every area of the hotel, from the concierge to the waitress service in the Jazz bar. The reception staff were perhaps a little less than engaging on check in, but nothing worth talking about.

The room was nice with a little balcony and a view of the street below. Perhaps not quite as large as they look in photos but perfectly fine for 2.

The breakfast was nice with plenty of choice, but in all honesty 32 Euros each is a little steep! No brown bread available though and no wish to obtain any, despite a nice bakery being directly across from the hotel, a small thing but 5* Hotels are surely about the small things?

This theme is kept though out the rest of the hotel with drinks very highly priced, with a bottle of beer costing 8 Euros and a cup of Tea at 7 Euros! Incredible really, despite the high class of the hotel.

Great location 2 blocks from Placa de Catalunya, but not too busy/ noisy, couldnt have chosen better in this regard.

Overall the Palace is very nice and a great experience, but worth the money? Possibly as a one off experience, but probably not as a return booking.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Palace Hotel

Address: Gran Via de les Corts Catalanes, 668, 08010 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Barcelona
#10 Luxury Hotel in Barcelona
#10 Romantic Hotel in Barcelona
#11 Family Hotel in Barcelona
#12 Business Hotel in Barcelona
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — El Palace Hotel 5*
Number of rooms: 125
Official Description (provided by the hotel):
El Palace Hotel has been totally refurbished and reopened late 2009. The works have preserved the classic spirit that has always characterised this property, distinguished as a symbol of Barcelona’s hotel tradition. Set in the heart of the city centre, close to Las Ramblas and in the most prestigious shopping area, it is surrounded by boulevards, theatres and main banks. It has an excellent transport connections and it is just 20 min from el Prat Airport.After the restoration, the Hotel will have 125 rooms, 42 of which will be suites and junior suites, all equipped with last-generation technology. A new room design, a soft interior re-decoration of public areas and lounges and the realignment and optimisation of the architectural infrastructure will enhance the beauty and majesty of our Hotel like in the 20’s. ... more   less 
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Also Known As:
El Palace Hotel Barcelona, Catalonia

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