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“Getting what you pay for” 5 of 5 stars
Review of Majestic Hotel & Spa Barcelona

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Majestic Hotel & Spa Barcelona
5.0 of 5 Hotel   |   Paseo de Gracia 68, 08007 Barcelona, Spain   |  
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Ranked #20 of 516 hotels in Barcelona
London
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
“Getting what you pay for”
5 of 5 stars Reviewed January 3, 2014

We specialise in getting great deals on quirky, boutiquey hotels but after wading through the myriad of options in Barcelona and -- it has to be said -- some scary reviews on Tripadvisor I decided to splash out on top end for a pre-Christmas weekend away. The Majestic is perfectly situated, equipped, decorated and staffed. From reception to restaurant staff did not put a toe wrong and their friendly, can-do attitude lacked any pressure for unending tips.

Some Five Stars appear to be out to milk their customers for every penny and the Majestic is at the other end of the spectrum: free wi-fi, free gym, breakfast included, complimentary and totally unexpected chilled sparkling wine in the room. We had perfect cocktails on the roof terrace served by a shivering Spanish barman to the hardy British and American clientele and then an early dinner in the beautiful restaurant with perfectly judged cooking and service; so relaxing not to have to semaphore waiters.

The location is idea for visiting the best Gaudi sights and at no point did I feel threatened in any way in this beautiful town after some worrying accounts of Barcelona crime. The only downside will be trying not to use the Majestic as a benchmark for other hotels. In the end although it cost a lot more than some other hotels in theory, we got a good deal on a suite on the hotel website and had a picnic style supper to enjoy our lovely room watching TV the first night after a hard day of sightseeing so I am not sure it was that much dearer in the end; worth every euro!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona, responded to this review, January 8, 2014
Dear Guest,

Thank you so much for your very kind words reviewing your recent stay at Majestic Hotel & Spa.
I am so pleased that your stay with us compelled you to share your experience. Furthermore I am absolutely delighted to read how much you enjoyed your time here and that you experienced a perfect price/value relation. It will be my pleasure to share your positive comment on the staff and the service with my entire team.
We hope to be able to welcome you back very soon!

Kind regards,
Pascal Billard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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717 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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English first
Sydney, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 3, 2014

The Majestic Hotel & Spa is all anybody could ask for & more!!
Great location, Great service, Great breakfast, Great Facilities!

From the first impression at the front desk, there was nothing more refreshing than beautiful service after arriving from a 26 hour flight!
We were provided with a generous room (number 408 - see room tips!)
The rooftop pool is wonderful, however would refrain from ordering food or drinks as they are extremely overpriced (as expected at such a beautiful hotel).
The breakfast is extremely lovely! In comparison to other European hotels, it excels in all aspects!
The concierge went above and beyond to assist us, as it was our first time Barcelona. From printing us maps for desired locations to booking us bicycles to rent for the day, we would have been lost without them. Also, the business centre was perfect as it provided free printing and internet.

The location is spectacular! Many people say that the beach in Barcelona is beautiful, which it is, but for shopping and sightseeing, The Majestic is right in the centre of it all!
We purchased our hop-on hop-off bus tickets from the front desk but made the error of only buying a one day pass. A two day pass is required to see the beauty of Barcelona.

Overall, it was a wonderful experience. We hope to stay here on our next visit.

Thanks Majestic!

Room Tip: If budget allows, get a room facing passeig de gracia! Would have been the only thing we regret as w...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona, responded to this review, January 8, 2014
Dear Guest,

I would like to thank you for having taken the time to share your great comments on your last stay with us at the Majestic Hotel & Spa.
It is wonderful to hear that you had a very pleasant stay and that you especially enjoyed our breakfast buffet and the concierge service.
We hope to get the chance to welcome you back soon to see the complete beauty of Barcelona!

Kind regards,
Pascal Billard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 2, 2014

The Majestic was recommended to us by AmexPlatinum. We experienced great service, there's an awesome rooftop bar, breakfast was amazing (included in our package), fantastic location. We highly recommend The Majestic.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona, responded to this review, January 8, 2014
Dear Guest,

Thank you very much for sharing your experience regarding your last stay at the Majestic Hotel & Spa. We are more than happy to learn that you very much enjoyed your stay with us and that you would recommend the Majestic further.

We hope to welcome you back again soon!

Kind regards,
Pascal Billard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 2, 2014

Just returned from Barcelona after a 7 day trip. Did not encounter any rudeness nor arrogance with any of the hotel staff. They were courteous and helpful. Breafkast was a blast. Missing the fresh strawberry juice.
The downside of the hotel is the gym. Though it is satisfactory, it is a little too small and tucked away in the basement. Location is strategic as it is within walking distance to most of the Gaudi's architecture.

Room Tip: Don't choose deluxe room as it has no view. I chose a junior suite and got a perfect view of st...
See more room tips
  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona, responded to this review, January 8, 2014
Dear Guest,

Thank you so much for leaving such kind feedback on your experience at the Majestic Hotel & Spa.
It is a pleasure to read that you especially enjoyed the friendly staff, the breakfast buffet and the strategic location of the hotel.

We hope to be able to welcome you back again in the near future!

Kind regards,
Pascal Billard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windermere, Florida
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 29, 2013

For the last four Christmas & NY holiday we visit Barcelona. It's become tradition. As a Centurion card member with American Express I'm usually guided to the Mandarin Oriental. I have always found the service at the MO OUTSTANDING!! This year AMEX gave me the option to try the Majestic. We arrived on 12/25 and departed early on the 28th. The service and the accommodations was very, very nice. I would say outstanding only because they were genuine in their apologies when it came to the important stuff. Twice I left the room at 10A to return at 5 or 6 with the room still not made up. Of the three nights, had to call for turn down service the day the room was made up, received turn down service an hour after the room was made up the second night, making it impossible to rest up before an early dinner and on the last night I just gave up. For close to 2,000 dollars for three nights, it's the "small stuff" that makes a HUGE difference. We are scheduled to stay there again upon our return from the Basque region on January 4th before we head back to the US on the 5th. I'm hoping they get it right this time because I think it's a great hotel. If not, it's back to the MO next year. Will update in a week.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona, responded to this review, December 31, 2013
Dear guest,

Thank you very much for having taken your time to send us your opinion here on Tripadvisor.

We are glad to read that you appreciated the service received and the quality of the accommodations.

We also thank you your comments about the turndown service. Our guests feedback helps us to keep improving our services.

We look forward to welcoming you back in January, and give you the spotless experience you deserve.

Kindest Regards,

Pascal Billard,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 28, 2013

We spent 5 nights in October in a deluxe executive room and were very impressed. There was a bottle of cava and a small cake waiting for us on arrival. The room was large and immaculate and the bathroom was amazing! Breakfast was included for us and I was so glad. It was an incredible assortment of cereals, fruits, pastries, meats, etc as well as a hot station that offered made-to-order omelettes. We usually went early for breakfast and it was pretty quiet at that time. The location of the hotel was perfect. We walked most places and only took a taxi once when it was late at night and we were down by the beach. It's near a beautiful block with several Modernista buildings including Casa Battlo. There are also lots of shops and restaurants nearby. I did find the hotel a bit pricey but it was worth it in the end.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona, responded to this review, January 8, 2014
Dear Guest,

Thank you for such kind words about the Majestic Hotel & Spa Barcelona. I am delighted to read how much you liked the location of the hotel as well as the extensive breakfast buffet. Furthermore, I am glad we could positively surprise you with amenities awaiting you on your room.
I am very much looking forward to welcome you back soon at the Majestic Hotel & Spa.

Kind regards,
Pascal Billard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toulouse, France
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 28, 2013

The Majestic is a beautiful hotel, the staff is attentive and the treatment of guests is first class. The area is very central so everything is in walking distance.
I found the rooms to be quite large and clean. It's a nice touch to have the nespresso machine in the room but beware you pay for the coffee, we heard a few people complaining about that at the front desk. Still cheaper than going out for an espresso though.
I was really looking forward to their breakfast (especially considering the price) and although there were a lot of choices and it was beautifully presented, the food was nothing special. There are plenty of cafes around the hotel to enjoy some other breakfast options.
The gym is great and the equipment is state of the art!
All around a great hotel! We would definately return for another stay.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona, responded to this review, January 8, 2014
Dear Guest,

Thank you very much for having taken the time to share your opinion on your last stay with us.
I am delighted to read that your experience with us has met with your expectations and that you especially enjoyed the way we treated you as well as our fitness center.
I hope to be able to welcome you back soon at the Majestic Hotel & Spa!

Kind regards,
Pascal Billard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Majestic Hotel & Spa Barcelona

Address: Paseo de Gracia 68, 08007 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Barcelona
#5 Business Hotel in Barcelona
#6 Family Hotel in Barcelona
#17 Luxury Hotel in Barcelona
#17 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Majestic Hotel & Spa Barcelona 5*
Official Description (provided by the hotel):
Deluxe 5-star traditional hotel in the real heart of Barcelona, few steps away from Gaudi monuments and famous Rambla. Entirely renovated, it offers excellence in service for the most demanding travelers. Rooftop terrace with panoramic view and outdoor pool. ... more   less 
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Also Known As:
Majestic Hotel And Spa Barcelona
Majestic Hotel Barcelona
Hotel Majestic Barcelona
Majestic Hotel & Spa Barcelona Catalonia

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