This was a special place, booked for 4 nights for a special occasion. Yes, the staff are kind, thoughtful and amazing, with attention to every detail and even bubbly for us when they realised. We were there during the general strike and our room had a window onto Carrer Rossello so we heard all the noise in the early morning of 14th November as the strikers gathered. The staff advised where to go to avoid trouble the next day. Breakfast was super and convenience fine. However, the hotel is super-chic, urban but not very comfortable if you want a decent chair to sit in at the end of the day or a good light in the bedroom to read the guidebook and plan your next day. There was a desk which would be good for a laptop, WIFI throughout and plenty of electric points, so ideal for a business visitor. We found restaurant Balthazar nearby, see separate review.