I'll start with the good part: Hotel Sixty-Two is, indeed, very well located and we were glad to have chosen it at first. We walked for most of the attractions and only when we went to Montjuic did we take a cab. The hotel is clean and modern looking. The bedrooms are good sized (the one we stayed at least) and the shower was very good. We didn't love the bathroom glass sliding door with no lock, but it is not a major problem.

Then, the problems began....

First I had to complain at the reception because we had left a big paper shopping bag near the window, nowhere NEAR the garbage can and although it was full of paper inside, it also had a handkerchief that my wife had bought. Well, the cleaning lady took it upon herself to throw that away. I made a complaint at the reception and was assured the manager would get back to me.

So that same night, a Friday, we went to bed late after having dinner out and my wife had a shower after we came back. Why I say this? Well... because at 2 in the morning someone started making noises on our door and, suddenly, two people came into our room. I jumped out of bed after my wife started screaming, only to be face to face with a french couple who had just arrived and had been given our room. So that meant that their key opened our door and there we there, inside, me and my wife on our underwear and the French guy wearing a suit and tie. "But this room is supposed to be ours!!" he said.

"Yes sir, but we have been here for 3 days already!" - I answered. So back they went while my wife was laughing as was his wife/girlfriend. But if he had arrived an hour and a half before, they would have walked right into my wife having a shower (the bathroom is right next to the door and the sliding door was open). So I called the reception and made another complaint. But at the same time told my wife I could bet the receptionist would not pass that one up because, of course, it had been his mistake to give our room. The most simple computer check would have shown the room was occupied.

So the next morning I went again to the reception and made another complaint, telling them of the seriousness of the situation. What if it was a woman, alone, and instead of a french couple, a drunken guest arriving, for instance? The receptionist said she had not heard about it and her colleague had not said anything. But she assured me the manager would do something about it because, she agreed, it was a very serious problem and I would be hearing from the manager. That was Saturday 10 in the morning.

We left the hotel on Monday at 10 in the morning, a full 48 hours after my second complaint and I never heard from ANYONE from the Hotel, neither about my wife's handkerchief, neither about the bizarre 2am incident, which could have been serious. There was not even a telephone call, a "so sorry" note, nothing!!!

I jumped out of bed, at 2 in the morning, while the room was completely dark and was face to face with two strangers right on top of the bed. Could I have punched the guy? Jumped him? What was I supposed to do? Thankfully nothing came of it, but it could have been a very different story.

So, both me and my wife were completely shocked that the hotel could simply ignore what happened and not offer a simply "sorry" note. Unbelievable disregard for the guests. And since actions speak louder than marketing slogans and website promotions, we must give this one star rating and warn other guests. You might go there and have no problems, just know that if you do, from our minor to our major one, you might find a deaf ear.

To make matters worst, when we returned home, fully 2 weeks ago, I sent and e-mail to the hotel reporting all of this and sending them a copy of this review, asking them for a position. Again, they simply NEVER even answered my e-mail. This is the same hotel that, on the many times I had a reservation question, answered all my e-mails in a matter of hours, so I know they got this last one. The lack of respect is shocking, I had never encountered anything like this before.

We will surely return to Barcelona we will probably look for a hotel on the same region, just a different one. We will never again stay at this hotel. For those of you that do, I wish you good luck, perhaps your experience will be different from ours.

We loved our stay at Hotel Sixty Two. Very modern, comfortable, and spaceous rooms. Our room had a little courtyard out the back, no view, but the space made up for it. Big comfortable bed, and loved the heated mirror so it didnt fog up! Also coffee machine was a nice touch too. Very nice breakfast, and we found the staff very friendly and helpful.
Location is great - close to almost everything, can even walk to the beach (with sensible shoes :) Was very close to the subway although we made the mistake of arriving at night and one of the exits was closed due to work being done on it, so got rather lost - should have taken a taxi.
Would stay here again - highly recommend.

My husband and I stayed here for two nights last week. The hotel is in a great location and was easy to find. There is a metro stop and a hop on hop off stop just down the block which makes this a convenient choice. The hotel is easily within walking distance of La Rambla and many other sights in Barcelona.

The staff at reception were top-notch, friendly and very helpful. Check-in was easy and there is an elevator so you don’t need to climb steps with luggage. The room itself was very clean and modern, the bed super comfortable. We reserved a room with a very nice terrace (albeit the view over the back of the building was not appealing from the 5th floor). The bathroom is very nice but I will have to say that it is enclosed by glass. While you are not able to see through the glass, it is glass and the door doesn’t close tightly so there is really not much privacy. Even as a couple married a very long time, I need a lot more privacy than that and I sure don’t like to listen to my husband in the bathroom either. This was easy enough to remedy with the terrace as I would just go out there or tell him to go out on the terrace.

There is one thing that really irked me about the room. There is a Nespresso coffee maker in the room but you have to pay for a cup of coffee. $1.60 Euro per cup! Seriously!

The hotel has a nice lounge area with a couple of computers guests can use. There is also good WiFi throughout the hotel. The lounge area also has an honesty bar which we didn’t partake of but the prices weren’t too bad. Nor did we pay for the hotel breakfast but if you are a breakfast person it would easily be worth the $18 Euro per person. It looked fabulous and included made to order items as well as champagne and wine.

So, I would say that I would probably not hesitate to stay at the Hotel SixtyTwo again. Even with the couple of negatives. I really wish they wouldn’t charge for using the in-room coffee maker though!

Nice facility in a great location. The train from the airport will bring you within a couple of blocks, so it is an easy walk. The Passeig de Gracia is a very gracious and polished are with a lot of big name (and universal) shops. The hotel itself is very nicely designed in the simple elegance, no ostentation school.

The staff is reasonably friendly and responsive, but could have been a little more helpful and polished.