We booked Hotel Las Vegas through hotels.com. We received our confirmation from the hotel.
We arrived at Hotel Las Vegas after a long drive. We were told that they had no room for us but another hotel is waiting for us. The said hotel was situated on an industrial estate.We were looking forward to showering and an evening meal in the nice restaurant of the Las Vegas. What we ended up with was a fried meal in a cafe with lorry drivers. The entertainment was a soft porn horror film on the large TV in the corner. The room had long black hairs scattered on the floor,and had 3 single beds when it is Specified on our booking info that we had booked a double room with 1 large bed.. Breakfast was toast as hard as cardboard instead of the buffet breakfast hotel las vegas had promised when we booked.
Our bank statement showed a charge off 50pounds 57pence. I checked the prices for the hotel we stayed in and the, double room we should have had was 24pounds 34pence. HOTELS.COM offered 25usd to use on a future booking which we declined as we wont be using them again
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