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“Friendly Staff, Great Amenities, Best Counter Space Ever” 4 of 5 stars
Review of Hotel Silken Gran Teatro

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Hotel Silken Gran Teatro
4.0 of 5 Hotel   |   Avda de Arlanzon 8-b, 09004 Burgos, Spain   |  
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Hotel amenities
Ranked #5 of 55 Hotels in Burgos
Newton, MA
Top Contributor
168 reviews 168 reviews
72 hotel reviews
Reviews in 98 cities Reviews in 98 cities
170 helpful votes 170 helpful votes
“Friendly Staff, Great Amenities, Best Counter Space Ever”
4 of 5 stars Reviewed December 2, 2011

I stayed as part of a small tour group, and the front desk staff was very friendly to all of us and good and giving us maps, directions, etc.

I loved the modern look of the room, and best of all our granite bathroom counter was enormous -- finally enough stpace to put our toothbrushes and cosmetics. Lovely cosmetic amenities (cologne, lavender shower gel, etc).

Good location to the cathedral. Good breakfast.

Stayed November 2011, traveled with friends
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407 reviews from our community

Traveler rating
    133
    194
    50
    16
    14
See reviews for
66
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Mancos, CO
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 3, 2011

Our group had 2 rooms -- equally dark, insufficient lighting in rooms & hall. One room had too much furniture for the size of room; the desk was unusable because of the bed encroachment. You could not walk between desk chair and bed: we crawled over bed tops to get by. Location makes a visit to the cathedral an easy walk -- and the hotel had a parking garage. Breakfast was extra but total package quite reasonable for the buffet offered.

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 12, 2011

When I entered this hotel my first impression was this is one of the most beautiful hotels I have stayed in. Everything was spotless, however I was not able to control the room temperature so I turned it off. I thought it was just me but found out all in our group had the same problem. Breakfast could have had more choices. On the up side, the people at reception were friendly and helpful. Also, the hotel was within walking distance of banks and shopping.

  • Stayed June 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
110 reviews 110 reviews
96 hotel reviews
Reviews in 61 cities Reviews in 61 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed August 23, 2011

I wasn't sure what to expect from the hotel and from Burgos; I was plesantly surprised by both!
The hotel is within easy walking distance of the major sites in town. We did not eat at the hotel wince there were many wonderful steeled in the surrounding area.
Parking was available at €15 a night in a very small and tight parking garage, but it was convenient for us.
We had booked two premier rooms and both were different but lovely. They were large and had big terraces; one overlooking the cathedral and castle and the other one overlooking the museum of human evolution.
I would defientley recommend a visit to Burgos and I would stay at this hotel again.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Murcia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 21, 2011

Advertised on site parking, WiFi, and satellite TV. None of these were available. Went for meal in hotel restaurant. We were offered sirloin steak, there was none. Then offered fillet steak, back came the waitress , there was none.On offer for evening meal was only belly pork or fish.Room was decent but had loft access, rather off putting. Poor lighting in room.
Bed was a bit hard and had acute protruding corners at ankle height, quite painful if you knock yourself.

  • Stayed August 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 9, 2011

The room that was given to me was not the one I had reserved. I told to the hotel staff about that but they did not do nothing at all, as they replied the hotel was fully booked. Moreover, the room was completely a mess: some furniture was broken and the bed was not clean.
I would not recommend this “four star” hotel not to my worst enemy.
I left passed 30 minutes I arrived there...
In the end, almost ruined my vacation. Beware!!!

Stayed August 2011, traveled with family
Was this review helpful? Yes 2
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Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 4, 2011

We booked the hotel based on the great reviews and were extremely disappointed. Reception staff were far from helpful. At breakfast, tables were only half set, yoghurts were out of date. We had a problem with our key and had to return twice to reception to get it sorted. Only enough amenities for 1 person, despite ordering more from reception, they never arrived. Room had very dirty carpet and marks all over the walls. Very disappointed considering that the Silken in Bilbao was excellent, we were expecting the same standards but this is a cheap-looking and dirty version.

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Silken Gran Teatro

Address: Avda de Arlanzon 8-b, 09004 Burgos, Spain
Phone Number:
Location: Spain > Castile and Leon > Province of Burgos > Burgos
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Burgos
#3 Romantic Hotel in Burgos
#4 Family Hotel in Burgos
#4 Luxury Hotel in Burgos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Silken Gran Teatro 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
Silken Gran Teatro Burgos

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