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“Great location, nice rooms and helpful staff” 4 of 5 stars
Review of Hotel Fontecruz Toledo Palacio Eugenia de Montijo

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Hotel Fontecruz Toledo Palacio Eugenia de Montijo
5.0 of 5 Hotel   |   Plaza Juego de Pelota, 7, 45002 Toledo, Spain   |  
Hotel amenities
Ranked #25 of 46 Hotels in Toledo
Singapore, Singapore
Top Contributor
130 reviews 130 reviews
88 hotel reviews
Reviews in 90 cities Reviews in 90 cities
145 helpful votes 145 helpful votes
“Great location, nice rooms and helpful staff”
4 of 5 stars Reviewed April 17, 2014

Toledo is a must for any traveller but you are going to have to compromise on your hotel. All the hotels in the city lack a view and are a nightmare to drive to. But the pain is so worth it!

The good stuff about the Hotel Fontecruz Toledo includes:
a. Very central location, a few minutes from the cathedral and other major attractions
b. Nice rooms, a good size, well equipped and stylish furniture
c. Good beds and linens - the best nights sleep since I got to Spain two weeks ago!
d. The staff were very helpful suggesting what to see and showing on maps how to get there
e. Fee wi-fi

The less good stuff:
a. We got a view of a dark air-well - but in an old high density city there are very few views
b. The wi-fi was very slowwwwww
c. Our room had a big hole in the middle of the carpet
d. The hotel parking was full so we had to use public parking which is a 10 minute drive away, although it is only about 100 yards to walk to the hotel (Toledo has a one way system so there are no short cuts)
e. Parking is expensive - EUR 21 per night.

I would stay at the Hotel Fontecruz Toledo again when visiting Toledo.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • English first
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English first
New Haven, CT, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 11, 2013

The location was amazing - less than a ten minute walk from the Cathedral and right in the heart of the downtown. The people at the front desk were incredibly helpful and mapped out all of the best sites and restaurants for us. We took their recommendation for a restaurant for dinner, and it was a great meal. The room, which was very cheap (I think around 75 or less a night) was huge, beautiful, and had a king size bed.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 23, 2013

Others from great location,front desk service was very good; friendly and informative. You may find free parking near the hotel during public holiday. The hotel overall looked old fashioned and dim. Internet connection was not good, no signal except at the corridor.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esher
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 20, 2013 via mobile

The location of this hotel could not be bettered for seeing the sights of the old town . Rooms are cramped but adequate for an oldish town hotel .

The breakfast service is very poor . It is minimalistic with coffee out of a conference style plunger machine if is has been topped up and eggs cold on delivery One wonders if management have ever been to other hotels and learned what good looks like . We only went there once preferring a cafe around the corner .

Stayed October 2013, traveled with friends
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Altea, Spain
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 3, 2013

Hotel Fontecruz is located just in the middel of Old Town Toledo. It is within walking distance of "everything". Nice, clean rooms equipped with what you need. The airconditioning worked as it should.
The breakfast buffet was ok, but nothing special.
The staff was smiling, helpful and serviceminded, but ought to be able to give more information about the specialities of Toledo to the guests..

Room Tip: The hotel is located in the center of Toledo, but in a quiet street and the rooms are nice, clean an...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 2, 2013 via mobile

Had the presentation of a 5* boutique hotel but doesn't quite deliver as such. We were first allocated a smoking room and were then accommodated in room of our choice from two slightly smaller non-smoking rooms. Even so room was good size and bathroom large with separate deep bath. Shower also good size but had unstable wooden panel over floor waste and seals on shower needed replacing. All towels were needed to mop up the overflow. Restaurant was not open for dinner during our stay. Breakfast room and choices adequate and more like 3* quality. Easy walking distance to most sights though on the lower side of the Cathedral so a few slopes and stairs to contend with. Reception staff very helpful and gave a couple of excellent recommendations for restaurants.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Leverett, Massachusetts
Top Contributor
127 reviews 127 reviews
20 hotel reviews
Reviews in 72 cities Reviews in 72 cities
309 helpful votes 309 helpful votes
4 of 5 stars Reviewed August 27, 2013

We spent exactly one night in Toledo during our last trip to Spain and the Fontecruz was just perfect for us! It was quite an adventure getting to the hotel driving, but we called ahead as we were getting close to the city and the young woman at the desk was extremely helpful - she also made sure we had a place under the hotel in their little parking area for our vehicle.

The hotel could not be better situated - a quick walk to the magnificent Catedral, the very heart of the old town, and a few more steps out to the stunning Alcazar. The room was well equipped, modern and the bed was comfortable. Our (Spanish) travel agent recommended this one, and as always, she was spot on!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Fontecruz Toledo Palacio Eugenia de Montijo

Address: Plaza Juego de Pelota, 7, 45002 Toledo, Spain
Location: Spain > Castile-La Mancha > Province of Toledo > Toledo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Toledo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Fontecruz Toledo Palacio Eugenia de Montijo 5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Palacio Eugenia De Montijo Hotel

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