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“Comfortable” 4 of 5 stars
Review of El Hostal Puerta Bisagra

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El Hostal Puerta Bisagra
3.0 of 5 Hotel   |   Callejon del Potro, 5 | Frente a la Puerta de Bisagra, 45003 Toledo, Spain   |  
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Hotel amenities
Ranked #24 of 45 Hotels in Toledo
Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Comfortable”
4 of 5 stars Reviewed April 28, 2014

Exactly what we expected and needed, a nice place to see Toledo from for a couple nights. The room was small, and basic but comfortable, with a pretty view out to a rear courtyard. Very good service from the front desk, and overall the place felt a little like being in a family home, which was nice. Nice bed, and a functional but small bathroom. Didn't use the restaurant.

Minor gripe: no bathroom fan!

Room Tip: Ask for a quiet room that's not facing the street.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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133 reviews from our community

Traveler rating
    37
    61
    19
    9
    7
See reviews for
29
64
9
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 10, 2013

This is a very Spanish hotel which some may consider a bit basic but it provides everything you need for a few nights' stay in Toledo. It's right by the Bisagra gate which means a bit of a haul up the hill into town but you can get anywhere within the heart of Toledo within 20 minutes' walk. The hotel is very clean and offers a superb breakfast. Rooms are smallish and the walls are thin but what do expect at this very reasonable price? I stayed for 3 nights and would definitely suggest it to anyone on a budget. Just take some good walking shoes. And Toledo is full of interesting places to eat!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 16, 2013

Well positioned hostal just on the edge of the old town and right next to the Puerta Bisagra. Second time we've stayed there in the last 4 months and find the place clean and, with breakfast included, good value.
The staff are particularly helpful and friendly. Would definitely return.

Room Tip: We chose a room facing the Bisagra gate which whilst it was picturesque was probably a little too no...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madremanya, Spain
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 27, 2012

All is fine in this hostel but there was two things I want to explain. First, we reserve a double bed room and they give us a twin bed room... the hostel was full and we can not get the change. Second, they control the rooms temperature... so you have to tell them what you want. Otherwise, the Breakfast was huge and with different dishes, and you can arrive to the train station walking, if the day is not too much hot!

Room Tip: Tell them to confirm you what kind of room you will get!
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 28, 2012

Fine, clean hostel with smallish rooms with air conditioning. Prices very reasonable. Staff is pleasant. Very easy to find unlike other places in the old town. Very convenient if you have a car as parking is nearby. Have a bit of an uphill hike to visit the historic center, but nothing is too far away. Breakfast would be improved if eggs made available.

Room Tip: At the back off the street are quiet with leafy trees near the windows.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north carolina
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 5, 2012

Nicely renovated, good ambience, very helpful staff, ample breakfast in room with historical interest. We only stayed two nights, although a couple more seemed warranted.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 4, 2012

I would have liked to have given this Hostal 5 points but as mentioned by so many other reviewers the rooms are definitely small. The weather was sweltering when we stayed here - 40 degrees - so you tended to notice the size of the room even more as you struggled to find space to breath!
However the price was fantastic and the rooms spotless. The hostal is in a fabulous location and I recommend a visit to the park nearby in an evening as one bar does an outside barbeque and the food is fabulous and very reasonably priced, it is a must, especially if you have children. Beware if you drive Toldeo is not car friendly BUT the receptionist told us to park our car at the bus station car park about 10 - 15 mins walk away and it is free and secure.
We took breakfast at the hotel and it was well worth the price of 5 euros great choice and nice ambience. Toledo is well worth a visit.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Hostal Puerta Bisagra

Address: Callejon del Potro, 5 | Frente a la Puerta de Bisagra, 45003 Toledo, Spain
Phone Number:
Location: Spain > Castile-La Mancha > Province of Toledo > Toledo
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #24 of 45 Hotels in Toledo
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Hostal Puerta Bisagra 3*
Number of rooms: 37
Official Description (provided by the hotel):
This guest house with wireless internet access has been built around a typical courtyard Toledo. Enjoys an excellent location in the historic center of Toledo, next to the door hinge.The cafe door hinge Hostel has glass floors and a skylight. This is a space with natural light.All rooms are equipped with private bathroom, TV, heating and air conditioning. Each presents a unique and exclusive.Door Hinge Hostal has 24 hour reception. Every morning a breakfast buffet. ... more   less 
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