After a rough British Airways flight which made us late to arrive at the hotel last week, we took the room we were offered straight away. Apparently we booked a room with balcony, so we went the next morning to reception desk asking about it, we were so lucky to speak to Ricardo who was so helpful & offered us another suite which had a balcony, he was so friendly, also gave us useful advices the following days where to go & all the good places. Thanks Ricardo, you made us enjoy our stay at the hotel which was so convenient. You are the right man at the right place.
In general the hotel is nice, clean, good location.
- Official Description (provided by the hotel):
- Declared a cultural heritage site and completely renovated in 2011, the IBEROSTAR Grand Mencey in Santa Cruz de Tenerife is in a class of its own, not only renowned in the Canary Islands but also throughout all of Spain. An architectural jewel, this hotel combines urban luxury with the modern concepts of VIP guests, Wellness & SPA, business and vacation travel, conventions, the beach, and relaxation. The hotel also features other unique spots such as a kitchen classroom, lounge, and beautiful gardens...A world of pleasure to discover. As the epitome of luxury, the magnificent location of this 5-star hotel in the centre of Santa Cruz, its impeccable level of dining, unrivalled service, and undeniable attention to detail in its suites, rooms, lobbies, and gardens invite you to relax and enjoy sweet life of this idyllic CanaryIsland. Gastronomy plays a major role at the IBEROSTAR Grand Hotel Mencey. To get updated on all our events and the latest news, please visit 'La cocina del Mencey'. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife