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“Biggest self catering studio i've ever stayed in” 4 of 5 stars
Review of Apartamentos Florida Plaza

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Apartamentos Florida Plaza
3.0 of 5 Hotel   |   C/ Puerto Viejo 30, 38400 Puerto de la Cruz, Tenerife, Spain   |  
Hotel amenities
Ranked #54 of 83 Hotels in Puerto de la Cruz
Glenrothes, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Biggest self catering studio i've ever stayed in”
4 of 5 stars Reviewed September 19, 2013

My partner and i had booked into Luabay apartments Florida but were transferred to Florida Plaza with no warning - lucky for us we got moved up a star but apparently they don't really count it as a change of hotel because they're all under the Luabay umbrella. We had researched the area around our first choice so it was a bit of a shock to be dropped off in a street we didn't know - the hotel staff were very kind and understanding though and gave us a map of the area so we could get out and about straight away. The staff were really lovely throughout the whole stay and couldn't do enough for you.

The lifts were a bit old and creaky but worked. The hallway carpet could really do with being renewed or at least rug doctored because it is quite manky looking - to be honest it filled me with dread on what i was going to find in hour room. There was a small reading area on the way to our room and a staircase that led down to the first and ground floor.

The room was huge! The little kitchenette was fine; two ceramic hobs and an oven, sink and draining board and a stinky fridge (clean but smelled awful). There was plenty of cutlery and bowls, plates and glasses. The bathroom was all marble and gorgeous, i got a cool bath everyday and the basin area was so big it was his and hers style. There were two single beds and a couch and coffee table on one side and a wardrobe, table with two chairs, dresser and wooden bench on the other side of the room. Still loads of room in there, i could have swung an orca in there. We were on the second floor so got a huge balcony too with patio furniture. Pillows were thoroughly rubbish though, id recomend bringing a spare. The beds were a bit hard too but i do like a soft bed. The maids were in everyday except Sunday and the place was absolutely spotless.

Location was the best thing about the hotel, 5 minutes and you were in the centre of things (plaza del Charco) and San Felipe was a lovely street to walk down.Plenty of little supermarkets close by but i would recomend the Super Cor in the Plaza del Charco as it was cheaper and had a much better selection. Bus station just up the hill, taxi rank at Plaza del Charco. 20 minute walk to Loro Parque, 10 minutes to Playa Jardin or Lago Martianez. Lovely stay and would come back in a heartbeat.

Room Tip: Try getting second floor for a bigger balcony and closer to the rooftop pool.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Apartamentos Florida Plaza, responded to this review, October 2, 2013
Thank you very much for being our guests and taking the time to write this detailed review about your stay. We are glad the change to our hotel was welcomed and you enjoyed your stay here to the maximum. It is great to know that you were satisfied with our staff’s friendliness and especially with the size, cleanliness and equipment of your apartment. We also appreciate your feedback about the carpet in the hall way and the fridge and will be sure to look into these comments and forward them to the corresponding department. It will be a great pleasure to welcome you as our guests again in the future.
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122 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Glenrothes
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 17, 2013

Stayed at Florida Plaza from 09/09/13 to 16/09/13.

We were expecting to be staying at the companies sister hotel the similarly named Apartmentos Florida. Upon arrival I tried to explain to the taxi driver that he had dropped us off at the wrong hotel but his limited English and my non existent Spanish proved difficult. I suspect he was trying to tell us what we were about to find out.

We decided to ask the receptionist to call a taxi to take us to the correct hotel only to be told that we had been moved to this hotel as they had decided to close our hotel for a short period (news to us!!).

Not overly impressed that the first of us finding out that we had been moved hotels when we were dropped off there as we had booked way back in February however as it happens Florida Plaza seemed to be in a slightly better location with bigger rooms than our previous choice.

Overall we were perfectly happy staying self catering at this hotel as the studio room was very clean and had everything we needed including a large bathroom, a large balcony and cooking facilities. It could do with a renovation as the place seems slightly run down but as we only really use a hotel as a base it didn't really matter to us. The hotel was very close to Plaza del Charco and was easy walking distance from the Lago Martinez and the Loro Parque respectively.

I can't comment on the hotel restaurant as there was no restaurant open, presumably as the guests were all self catering.

There are a couple of bars outside nearby the Florida Plaza however these tended to close at midnight and it was quiet from then on.

It also worth knowing that there is a large free car park down by the water front about a 5 min walk with spaces always available. Useful if you intend on hiring a car as we did as it can be difficult to find a space to park on the streets.

A final word on Puerto de la Cruz itself. We found it to be much more charming than some of the resorts at the south of the island. The people are friendly and there are plenty of good bars and restaurants in the area.

Room Tip: As far as I could see, second floor rooms seemed to have balconies whilst first floor rooms didn'...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Apartamentos Florida Plaza, responded to this review, October 2, 2013
Dear Danny, thank you for being our guests and sharing your feedback on here. We are glad it was no problem for you that you had to be moved to our hotel and it is great to know that you were satisfied with your studio. Your feedback is very much appreciated and we will pass your comment about the state of the room to the corresponding department. It would be a great pleasure for us if we could welcome you at our hotel again in the future.
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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 25, 2013

I was travelling solo and and on budget, so I found this accomodation ideal! I had my little kitchen to cook my meals and a fridge to keep my fruits chilled. I had my shower and my reasonably comfy bed.
I agree that the walls are thin and that it does get sort of loud outside the building... but since I was out and on my feet all day and in possession of a pair of good earplugs.. it didn`t really bother me.
So to sum up.. if you are not too fussy and don`t expect chic and charm... this is a great place to stay.

Room Tip: as mentioned before.. no balconies on first floor, so ask for second...
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Apartamentos Florida Plaza, responded to this review, September 4, 2013
Dear Anastasija, thank you very much for being our guest and writing this review. We are glad you were satisfied with your stay and had a good time in Tenerife. It would be a great pleasure if we could welcome you back as our guest again on your next trip to the island.
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Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 12, 2013 via mobile

For what you will pay for staying here you will do very well for your money.slap bang in the middle of town many bars and restaurants very close to hand and yes there may be some noise at night its not enough to be a problem.the rooms are clean and the staff are friendly and helpful.the only small drawbacks I should mention is we where on the first floor so no balcony and a kettle would be nice.going back to Puerto later this year and will consider this hotel again

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Apartamentos Florida Plaza, responded to this review, August 6, 2013
Dear Gary, thank you for being our guests and writing this review about your stay with us. We are glad you enjoyed you holiday in Tenerife and appreciate your feedback on what could be improved. It would be a great pleasure if we could welcome you at our hotel again this year and surprise you with some changes.
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wales
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 12, 2013 via mobile

Loved this apartment for the price paid!

10 minutes from the beach, right in the centre of town, amazing location!

Had breakfast on our balcony every day! Clean rooms, had a triple room and plenty of space. Cleaned regularly, no problems there.

Great little cooking area, which we never used as so many fabulous restaurants nearby! Good little corner shop just near the apartments too.

Pool is on the roof, looked lovely! But we spent all our time at the beach as it was so close.

Staff were friendly, we also hired a car from just across the road. Only a five min walk from the bus stop which runs to take you to either airport.

All in all, we were pleasantly surprised, and delighted with our week holiday!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Apartamentos Florida Plaza, responded to this review, April 19, 2013
Thank you very much for taking the time to write this review about your stay. It is great to know you enjoyed your holiday to the fullest and were satisfied with your room and our facilities. It would be great to welcome you at the Luabay Florida Plaza again soon.
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Aichach, Germany
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 2, 2013

Don't get me wrong you cannot expect much for 30 € a night. But I would never book this place again.
Positive:
Cheap - as you might have guessed
Has cooking facility (which we never used, because eating out is cheap and brilliant in Puerto de la Cruz)
Location: you are more or less in the middle of town

Negative:
Cleaning staff does not respect "do not disturb" sign
Room had a small amount of ants (tiny ants and very few - but still annoying)
You can count the bed springs every night. The beds are very noisy and not too stable.
The room is not cleaned very often, if you do not hit the timing of the cleaning staff. I have the feeling that they pass your room once and then, if it is occupied - they do not care for it anymore on the same day.
If the room is cleaned the cleanliness leaves a bit to be desired. It is roughly clean, but don't look too close. (but this is the case in most 3 star places, I guess)
Noise: the walls are made of wallpaper and the hotel being in the middle of town does not help the matter - bring proper ear plugs.

So all in all it was quite a not so bad experience - but none I would repeat and none I would recommend.

Room Tip: If you really go there - try to get a room in the second floor. They have a proper balcony.
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Apartamentos Florida Plaza, responded to this review, April 12, 2013
Thank you for sharing your feedback with us. We will be sure to look into the negative points you are mentioning and follow up your complaints to improve our guests’ experience at our hotel. We hope that nonetheless you enjoyed your visit and had a relaxing holiday. It would be a great pleasure to welcome you at our hotel again and show you that improvements are being made.
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Brisbane, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 25, 2013

After reading the various reviews for this apartment complex I was a little concerned about what we would find when we arrived there, however this proved to be completely unfounded. Yes it is older but it is located in the old part of Puerto de la Cruz so a little away from the more modern, characterless tourist area but very close to many traditional restaurants, bars, bus station, main square etc. We cannot fault the staff or cleanliness of the rooms and found it to be very quiet (apart from some early morning door banging, which is a common compliant from travellers anywhere). The studio room was basic but adequate to meet our needs. The kitchen area allowed us the freedom to have breakfast when we wanted it and to cook a simple evening meal when we were too tired to venture out. My only criticism would be the very thin pillows but we solved this by placing the spare blankets under them. All in all we found it excellent value for money and would recommend it to anyone who likes to be a little away from the main tourist area.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Apartamentos Florida Plaza, responded to this review, March 7, 2013
Thank you very much for sharing your experience and thoughts about our apartments. We are glad you enjoyed your stay and were satisfied with our staff and overall cleanliness. Your feedback about the pillows is very helpful and we will consider it for improvements. It would be a great pleasure if we could welcome you at our hotel again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apartamentos Florida Plaza

Address: C/ Puerto Viejo 30, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #54 of 83 Hotels in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartamentos Florida Plaza 3*
Number of rooms: 132
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Also Known As:
Apartamentos Florida Plaza Hotel Puerto De La Cruz
Apartamentos Florida Plaza Tenerife/Puerto De La Cruz

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