When initially selecting my stay in Tenerife I wanted an all-inclusive hotel that was reasonably priced and had good Trip Adviser reviews. Based on the amount I wanted to spend it soon became obvious that these two criteria were largely incompatible, however I settled on the Gran Hotel Turquesa Playa as seemed to be the best of a bad bunch.
On the run up to the holiday I noted that some of the reviews criticised the quality of rooms and food (the two main factors in an all-inclusive hotel) so prior to my visit I was not fulfilled with high hopes.
On arrival at the hotel the lobby seemed relatively impressive and the Receptionists were friendly enough. Annoyingly internet access cost €20 for the week or €1 for half an hour. Safe deposit box was also available for €20 for the week.
The hotel has an indoor pool and gymnasium but I was immediately told by receptionist that this is “separate” from the hotel and would cost additional money if I wanted to use these facilities.
As we have a couple of young children I had asked for a ground floor room and on arrival was led to room number one (which apparently is a club room). The room was in the corner of the hotel and had no outlook but a sizable courtyard area surrounded by tall railings. This all seemed a little oppressive but allowed our kids an area outside to play so was happy enough.
The room was a large, dated and slightly tatty, there was a large bathroom with two sinks, a kitchen (even though we were all-inclusive), a lounge which was converted into a twin room and a large bedroom with Air conditioning. Overall I was satisfied with the room which was cleaned daily.
The first thing that became obvious to me at the hotel was the number of older (rude) clientele the hotel had as its core guest base. For most of the stay I felt like I was staying in an old people’s home – however this was most likely due to the time of year we visited (February), but worth bearing in mind if planning on taking children to the is hotel.
The hotel had one main pool and a couple of kid’s pools – these were not heated and given our break was middle of February all pools were very cold.
There was a good sized indoor play area and small outside park by the pool – I suspect in the summer there are many more children at the hotel.
The food was tasty but not particularly varied, there was some rotation but they never seemed to stray far from the basic menu which got fairly repetitive. The kids selection of food was rubbish, having two fussy young children meant they got pasta and bread most days. The all-inclusive element of the hotel felt more like a full board option (with drinks). Over and above the three set means in the one large canteen style restaurant, there was little other food being served.
There was entertainment on most nights but this was largely geared towards the older guests and never started earlier than 9.30pm.
The hotel is based about 100 metres from a black sand beach and on the edge of Puerto De La Cruz. There’s about a 20 minute walk to the slightly more bustling centre of the town and about 10 minutes’ walk from the Loro Park – which is expensive but worth a visit. Puerto De La Cruz (like most of north Tenerife) is surprisingly green with much flora and forna compared to the baron south of the island. Because of this the north of the island is also cooler, and during most of our stay in February was cloudy but warmish. If holidaying the same time of year again in Tenerife I would book in the warmer south of the island.
Overall I found the hotel satisfactory. I think given the price of the hotel and the alternative options I would have struggled to do any better. However next time I will spend a little more money and stay in a hotel that strives to be more than just satisfactory (and in the south of the island).
- Also Known As:
- Gema Turquesa Playa Hotel
- Turquesa Playa Hotel
- Gran Turquesa Playa Hotel
- Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
- Official Description (provided by the hotel):
- Acclaimed Hotel in Puerto de la Cruz and located almost 100 metres from Playa Jardín, one of the last projects by Canarian artist César Manrique. The Gran Hotel Turquesa Playa offers a wide range of services which cover the needs of all our clients. Our Welcoming facilities, including our Wifi spot, will satisfy all kinds of clients, adults and children, since we have all the necessary qualities to make your stay with us comfortable and enjoyable. ... more less
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