This is a beautiful classy hotel. The staff are polite, friendly and very hard working. The food is good and there is a wide selection at the buffets. Tables are allocated in the dining room on the first day for the whole of your stay which I thought was a bit unfair as it would have been nice to sit at the window or outside occasionally.The double/twin room was clean and modern but smaller than we had expected. It was well equipped with TV, mini bar, bath robes etc. I found the beds uncomfortable as they were too firm. This and the noise in the corridor early morning affected my sleep. We tried to change rooms but were told that the hotel was full. We were offered another room in a days time but it was in the same corridor. Otherwise the hotel was very quiet (no music in the hotel or pool area in the day) and I feel the evening entertainment, like 'the 3 tenors' and Canarian folk singers was aimed at the older generations.There was a mix of ages and most of the guests were German. The pools indoor and out were lovely and clean and there were plenty of sun beds. The location of the hotel is out of the main town of Puerto de la Cruz but the hotel provides a free bus during the day and taxis are relatively cheap. Overall I would say that it is a good hotel but a few adjustments could make it an excellent hotel.
- Official Description (provided by the hotel):
- * Located in the La Paz district in Puerto de la Cruz * 4-story building * 300 m from the Botanical Garden * 1 km from the beach and the "Lago Martianez" salt water pools * 1.5 Km from the center of Puerto de la Cruz * Complimentary shuttle service to the center (weekdays and Saturdays until noon. Not available on public holidays) * 600 m from various shops * 110/28 km from the airports to the south/north * 200 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more less
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- Also Known As:
- Riu Garoe Hotel
- Hotel Riu Garoe Tenerife/Puerto De La Cruz