Luabay is a very pleasant hotel but several points need addressing.
We stayed for one week on a half board basis. The breakfasts were good though the small toast machine needs attention.I put my toast through three times and it was still white,however the larger machine is much better. It was quite a challenge some mornings to find things which normally are side by side.e.g.toast and butter/jam,cereals and spoons. Dinner was a disappointment as though the there was plenty of variety and the food was well presented the tastes and flavours were sadly lacking. The soup was appalling,and could best be described as mildly flavoured water!
The Brits were in the minority which is not a problem, but I wonder if people from other European countries had the communication problems we had. The bar and restaurant staff had hardly any English.We had trouble retrieving half a bottle of wine from the previous night and to order a small beer was not easy!
The room was pleasant and very clean though a mirror in the bedroom would have been good.
These matters are things which can easily be addressed but are letting the hotel down at present. We would consider going to the Luabay again in the hope that some of our comments which appear to be general are taken on board. Come on Luabay, with a little more effort you could be elevated to a 5 star!!!
- Also Known As:
- Luabay Tenerife Hotel Puerto De La Cruz
- Luabay Tenerife Hotel
- Florida Tenerife Hotel
- Hotel Florida Tenerife
- Florida Hotel Tenerife
- Luabay Tenerife Puerto De La Cruz
- Official Description (provided by the hotel):
- A new angle on Puerto de la Cruz ...The Luabay Tenerife is located only yards away from the spectacular volcanic beaches at "Playa Jardin" and 5 minutes walk from the town centre.It has completely renovated rooms with fantastic views out to sea or over to Mount Teide and the Orotava Valley. ... more less
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