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“Another fantastic holiday at Botanico” 5 of 5 stars
Review of Hotel Botanico & The Oriental Spa Garden

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Hotel Botanico & The Oriental Spa Garden
5.0 of 5 Hotel   |   Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain   |  
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Hotel amenities
Special Price
10% off room rate
Ranked #1 of 81 hotels in Puerto de la Cruz
Horley, United Kingdom
Top Contributor
59 reviews 59 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
42 helpful votes 42 helpful votes
“Another fantastic holiday at Botanico”
5 of 5 stars Reviewed October 19, 2013

We've just returned from another fantastic holiday at Hotel Botanico, and as always the hotel was clean and immaculate, the Spa was relaxing, the food was fantastic and the staff were friendly and welcoming.

The hotel is refurbishing the bedrooms and we were lucky enough to get one of these rooms - lovely freshly decorated room with a great bathroom - they are fitting walk in shower cubicles with four way adjustable showers - just the thing after a hot day (and there's still a bath if you fancy a soak).

We ate in the Italian restaurant (Il Pappagallo) which is on an outside terrace during the summer months - absolutely fantastic to be sitting outside looking across to the sea. The menu seems to have had a revamp - the food was superb and much better than when we tried it on a previous visit ... it was so good we ended up eating there on three evenings. The manageress and staff were all very friendly and welcoming.

We spent a lot of time in the Spa - fantastic, with a thermal circuit (pool, Jacuzzi, Ice Room, Sauna, Steam Room etc.) and it's all included in the room price - so you can use the Spa facilities as often as you like during your stay. Total relaxation.

I think it's safe to say we'll be returning to Hotel Botanico in the future ......... it's without a doubt our favourite hotel.

Room Tip: Ask for a refurbished room with the new shower cubicle
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, October 21, 2013
Dear guest,

Thank you for taking the time to make such wonderful and extensive review about your stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that you like our refurbish rooms. We are very happy that you appreciate all our services, with special atention to our spa and italian restaurant, we truly believe they are some of our strongest points. It will be a pleasure to have you once again at The Hotel Botanico & The Oriental Spa Garden, we will keep improving our quality service.

Kindest regards,
Hotel Botanico & The Oriental Spa Garden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Telford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013

Visited the Hotel Botanico for our 30th wedding anniversary, what a beautiful hotel in a fantastic setting . Right from the word go All the hotel staff where fantastic. nothing was to much trouble in fact after thanking one of the receptionists for her assistance she said, "Without our guests there is no Hotel Botanico". What a great philosophy and this was carried out throughout our stay. The spa facilities are fantastic something for everyone whether you want to work out, have a relaxing massage or just chill on a sunbed by the pool. Restaurant's serve great food we particularly enjoyed the Italian restaurant on the terrace watching the sunset on our anniversary night "very special". We booked a sea view room and what you see on the hotel web page is exactly what you get, beautiful décor well equipped room. great maid/turn down service.
All in all an anniversary to remember. Thank you all at the Hotel Botanico.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, October 21, 2013
Dear Guest,

In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden on your 30th wedding anniversary. It is always a pleasure to receive positive feedback from our guests and it is great to read you fully enjoyed your stay with us. Thank you for your kind words regarding our excellent team, we will inform them all about your compliments on their attentive service, they will be delighted to hear your wonderfull words. Once again we would like to thank you for your marvelous words and we look forward to welcome you again soon.

Warm regards,
Hotel Botanico & The Oriental Spa Garden
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buckinghamshire
Top Contributor
67 reviews 67 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed October 18, 2013

We have stayed in many 5* top hotels all over the world, with prices to match. We came back here after a visit last year, thinking that Tenerife would probably not be our thing. On the contary, this is a lovely part of the island. The hotel is in a good location and the prices, for what you get are excellent value. The public areas are lovely, fresh flowers and great helpful staff. Breakfast is extensive and just about on a par with The Oriental in Bangkok! Two lovely pools, one by the spa, they have lovely comfortable sun loungers and white thick fluffy towels, water and fruit available. There are complimentary classes in yoga, tai chi, belly dancing and pilates in a lovely purpose built studio, plus a well equiped gym. Gardens are beautifully tended. Food at lunch time is hot and freshly prepared with cloths on the table and silver service but you can sit in casual, covered up, pool wear. The cocktail bar is first class, cocktails are amazing and not expensive, each evening from 8pm they have a different duo, all very professional, singers etc. There is also a small dance floor, it sounds cheesy and old fashioned but it's just not, it's charming. Rooms are well appointed and spotless, turn down with little chocs each night. We don't bother to have a suite, a sea view room with balcony looks over the gardens and sea short distance away. Water provided in rooms complimentary each day and nothing is too much trouble. Taxis ready for service and they even have a nice little bus to take you into town. We don't use the hotel restaurants, they have 3, there are so many good quality offerings locally. Really can't fault it and it is amazingly good value. If you want to get from the airport to hotel, arrange for their merc to pick you up, really nice to have the there waiting for you, parked outside and in 50 mins you are there in a decent car with a nice, quiet driver.

Room Tip: Sea view, floor 3 and above, with balcony, specify non smoking
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, October 21, 2013
Dear Guest,

In the name of The Hotel Botanico & The Oriental Spa Garden team, I want to thank you for choosing our hotel for your vacation and for sharing your good experience on Tripadvisor with this great review. We are very happy that a so experienced traveller, enjoyed The Hotel Botanico, that means we are achieving high standards. Our activities program is full of great artist, that ,have been to your liking, that we believe create a wonderfull ambient. Such good feedback as yours, make us keep working as hard as we do to maintain the level, and to improve in other aspects that can be even better. We would like to thank for your remarkable words and we hope to see you again at The Hotel Botanico & The Oriental Spa Garden.

Best Regards
Hotel Botanico & The Oriental Spa Garden
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Northampton
Top Contributor
61 reviews 61 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 11, 2013 via mobile

We have just returned from a very enjoyable week at the Botanico and would echo all the positive comments made by other reviewers. Having opened in 1975 it is an older style hotel but has obviously undergone numerous upgrades and renovations. Our room was spacious, very well appointed and spotlessly clean, with a nice balcony overlooking the town and ocean beyond. The facilities are of a very high standard and I doubt if you will find another Spa to rival the Oriental Spa and the beautiful facilities there. It is great to be able to have the option of relaxing there in addition to the main pool. We ate in three of the four restaurants and found them all excellent. Dining on the terrace of the Italian restaurant was really special. While we were there there was a special Russian style six course taster menu on offer, prepared by a top chef from St Petersburg. This was a really excellent meal and given that the €60 included wine to accompany all the courses, was excellent value.
What makes the hotel really special is the excellent staff. Without exception they were all extremely welcoming and friendly.

We happened to be there on my birthday and I was most surprised, without either my husband or I mentioning it, to be wished Happy Birthday by several members of staff and to be given two glasses of bubbly at breakfast. When we returned to our room later in the afternoon, we were even more delighted to find a beautiful heart-shaped display on the bed with red roses and chocolates, a bottle of bubbly chilling on the side with more roses and a birthday card from the staff and management. This kind if caring personal attention does speak volumes about the ethos of the management which is reflected throughout all the staff. We will certainly be back to this lovely hotel.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, October 14, 2013
Dear guest,

Thank you for taking the time to post such a wonderfull review, about your stay at our hotel on Tripadvisor. We are delighted to read how much you have enjoyed the exquisite and prestigious gastronomy we offer, as well as "Russian Flavours" gastronomy experience, that was being held during your stay. It is a pleasure to read how much you enjoyed your holidays, and that we have been able to made of your birthday a wonderfull day. All our staff strive for excellence, we try to have a service at the level of the our facilities. It would be a great pleasure to welcome you again.

Kind regards,
Hotel Botánico & The Oriental Spa Garden
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Huddersfield
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 7, 2013

My husband and I recently returned from our 7th visit to the Botanico , we are not octogenarians and have just turned 50 but have enjoyed visiting here for the last ten years .

We love the friendliness of all the staff at this hotel and the wonderful spa facilities , having stayed at many 5 star hotels all over the world we think that it compares favourably .

We ate at all the restaurants and particularly enjoyed our meal on the terrace of the Italian restaurant .

Breakfast is wonderful with so much choice . The treatments in the spa are reasonably priced , lunch is really lovely and yes you may get slightly cheaper away from the hotel but the service and wine list are worth the extra few euros .

Evening entertainment isn't good but this is a minor criticism of what always delivers a perfect relaxing holiday

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, October 9, 2013
Dear guest,

First of all we would like to thank you for your incredible review about your recently stay at Hotel Botanico & The Oriental Spa Garden. In the name of our team, I want to thank you for choosing our hotel for 7th occasion and for sharing your experience on Tripadvisor. We are very happy that you appreciate all our services, with special atention to our spa and restaurants, we try to offer the best quality in every single aspect. We would like to thank you once again for your remarkable words and we will learn from your comments to offer you a better experience in your next stay at The Hotel Botanico & The Oriental Spa Garden.

Best Regards
Hotel Botanico & The Oriental Spa Garden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2013

The Hotel Botanico exceeded all our expectations. The rooms were extremely comfortable, clean and had everything you needed. The staff were very friendly and helpful, any questions were answered and dealt with promptly, they could not do enough for you. The spa was divine and the gardens perfect to sit and relax in. I will definitely be going back.

Room Tip: We had a room with a garden view which was lovely and peaceful
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, October 9, 2013
Dear Wendy,

In the name of The Hotel Botanico & The Oriental Spa Garden team, I want to thank you for making such wonderfull review about your stay with us, on Tripadvisor. We are very please to find out that we exceed the expectations you had on us, and that you enjoyed our gardens and spa as great places to relax. We appreciate your positive feedback and we would love to meet you again in the near future.

Kindest regards,
Hotel Botanico & The Oriental Spa Garden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2013

Recently spent two weeks at the Hotel Botanico on a bed and breakfast basis and really enjoyed the experience. The staff were excellent and provided the type of service I would expect of a high quality hotel. The spa was first class, with good facilities and an impressive range of massages and treatments. Made full use of the excellent swimming pools and jacuzzis. Breakfasts were excellent, with a large variety of food on display, as well as a chef making the perfect omlettes.

Unable to comment on the hotel restaurants as we used Trip Advisor to guide us to some great eateries in the town, however other guests stated the food in all its three restaurants was very good.

The hotel's grounds and gardens were beautiful and included a small pond with two beautiful black swans.
The Botanical Gardens and Orchid Garden are close by and both worth a visit.

Would recommend this hotel as a place to relax, enjoy a high quality spa and being close to all the attractions the town has to offer. We will return.

Room Tip: Ask for a higher room for amazing views.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, October 2, 2013
Dear guest,

In first place we would like to thank you for your friendly comment and for choosing once again Hotel Botanico & The Oriental Spa Garden for your stay in Tenerife. It is a great pleasure to read that you enjoyed your two weeks stay and that you were very satisfied with the facilities. We will keep working hard to offer you a great and relaxing stay every time. It will be a pleasure to welcome you once again.

Kind regards,
Hotel Botánico & The Oriental Spa Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Puerto de la Cruz
#1 Spa Hotel in Puerto de la Cruz
#1 Romantic Hotel in Puerto de la Cruz
#2 Family Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Official Description (provided by the hotel):
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz

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