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“Fine place and friendly service” 4 of 5 stars
Review of Maritim Hotel Tenerife

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Maritim Hotel Tenerife
4.0 of 5 Hotel   |   El Burgado 1, 38417 Puerto de la Cruz, Tenerife, Spain   |  
Hotel amenities
Ranked #34 of 81 Hotels in Puerto de la Cruz
Druten, Gelderland, Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fine place and friendly service”
4 of 5 stars Reviewed November 2, 2012

The hotel worked out as planned. We stayed for a week for leisure and to explore the island, for which we rented a car. The hotel is clean and service is good. I had a number of inquiries regarding restaurants in the area, bike hire, and so forth and the staff was very friendly in sorting us out.
I would also say that the hotel management is genuinely interested in the guest experience. I crossed the lobby with a racing bike in my hand, and the general manager took notice, followed me and invited us for a chat at the bar to learn about our experience in the hotel.
The rooms do not have Wifi, but there's good coverage for free in the reception area. If I would have to list the biggest plus, I would say it's the outside area, with some very nice pools and many sports options. There's a fully equipped gym, tennis and soccer courts, and the like.

Room Tip: We had a room with a garden view, which basically gives you a nice view on the northern mountain ran...
See more room tips
Stayed October 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonja A, Manager at Maritim Hotel Tenerife, responded to this review, April 2, 2013
Dear guest:

Thank you for your positive feedback on Tripadvisor regarding the MARITIM Hotel Tenerife. We are pleased that you enjoyed your stay with us. Thank you also for the nice comments about the staff and the hotel location. We are looking forward to welcome you again as our guest.

Best regards,
MARITIM Hotel Tenerife
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    30
    58
    28
    9
    3
See reviews for
23
67
5
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Bath, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed January 16, 2012

First the good - the hotel was clean and the staff polite and attentive. The gardens were lovely and the pools spotless. There was a good hot and cold buffet selection for breakfast. Our first room had no heating despite being told that it would warm up after 5 mins and we froze that night even with blankets. The next day the hotel admitted the heating was broken and moved us to another room where the heating also didn't work but had the added problem of a balcony door which rattled and banged all night in the wind. There was no mini bar and no room service. The first room didn't even have a fridge. We ate in the hotel restaurant one night out of the five we were thee and the buffet food was very poor.
On New Years Eve we returned to the hotel after a day out and found that the outside bar was closed and the main bar wouldn't be open for another hour. All we wanted was a coffee! With no mini bar, room service, or even vending machine we couldn't believe that we would have to take a taxi back in to town to get a drink. After much complaining we were given some water. Later that night after a meal out we returned at 11.30 for a drink in the bar to see in the New Year. We were then told that we could only have a drink if we paid 45 euros each as they had an open bar! We only wanted one drink and, as with earlier, they had absolutely no facilities for any other refreshments to be served. Again, after much complaining and assertiveness we were allowed to order a drink at the usual cost. Although the room was spacious, the decor was quite dated. TV was a little challenging as only a couple of buttons on the remote worked which was fine ..... as all the channels were either german or spanish with the exception of the news channel!

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 21, 2011

Recent new manager has made a big difference. Bar and food pricing much more realistic Cleanliness and service improved dramaticially . Area around hotel has had a upgrade making the stay a much more pleasant experience. Still very German focused with only cnn and bbc world available.

  • Stayed May 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRankfurt / M
2 reviews
5 of 5 stars Reviewed October 26, 2010

We have been staying at Maritim for the second time and have felt improvements recently. Seems they must have changed the manager, as the staff there were quite switched on this time. Also public areas were in good shape and guest we spoke to were happy too. The hotel has a rocky beach, with a stunning view. It's away from those cheap places in Tenerife and has a nice pool and wonderful garden. We shall be back. Klaus

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed April 26, 2010

Great positioning fabulous sea views. It must be one of the only properties that is literally on the sea. There is nothing between the room and the sea not even a passageway. It may have been a 4 star in the 70's but now should be a well priced 3 star now. It is not modern 4 star standard even though its food and bar prices are still, hence it is pretty deserted except for some elderly Germans. If it was operated by a canny operator like solmelia it would be the stunning bargain of Tenerife. Nice grounds and gardens.

  • Stayed February 2010, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 21, 2008

The hotel was marvelous. CLEAN! The Staff was superb. VERY HELPFUL. Food was excellent. The gardens and extra services (like free transport to the city and back) were outstanding.

  • Liked — the staff
  • Disliked — nothing was wrong
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tappan, New York
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 10, 2008

Stayed at the Maritim many years ago. It was very, very clean, the food was great (breakfast was included) and I loved the sound of the ocean. The pool area was lots of fun, with activities for everyone. Wasn't crazy about the beach. The town offered lots of great dining. The food was excellent - even the salads were crisp and tasty. I loved the north part of the island. Wasn't crazy about Playa de las Americas as it was too commercial. We loved the Salsa festival, and the nightlife in general. We rented a car to get there, and nearly lost our lives with the crazy drivers on the road. The camel ride was a lot of fun. Wish we went over to Morocco, but since it was just me and another woman, we were advised against it. I would love to go again someday!

  • Liked — Views cleanliness
  • Disliked — Beach access
  • Stayed May 2004, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Maritim Hotel Tenerife

Address: El Burgado 1, 38417 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Maritim Hotel Tenerife 4*
Number of rooms: 70
Official Description (provided by the hotel):
Located on an extraordinary spot on the impressionable cliff line and view to the peak of mount Teide with its 3700m.40.000sqm tropically planted garden, 3 pools, fitness centre and more sport facilities.Free internet hot spot.Just a few hundred mtr away the famous animal zoo "Loro Parque" and the beach "Playa Jardin" ... more   less 
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Also Known As:
Maritim Hotel Tenerife Puerto De La Cruz

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