This hotel had been strongly recommended by someone who visits here frequently so we expected to be 100% satisfied. Sad to say we weren't, it all looks a bit tired. The staff were courteous enough but they seemed less than enthuisiastic on many occasions. The gym was very poor with limited well worn equipment. It seemed like big savings were being made with regards to the food that was on offer. Poor quality and the menu was boring and almost the same every night and quite often tasteless. Although we booked for dinner we often ate out.
The entertainment was at a level you would get in a poor holiday camp, quite depressing really and we avoided the lounge as a consequence.
when the sun shines, which was rare during our stay as Puerto was under a black cloud for most of our 2 week stay, there is a fight for space as everyone grabs a bed. Same old problem were people of certain nationalities grab a bed, chuck a towel down on it and disappear until the afternoon.
I really think anyone with dodgy knees or a weak heart should avoid this hotel as the steps into town our a bit ardous. This doesn't seem to be an issue for the main clients of this hotel as most seemed over 60+. Not a place for those of a lesser age really.
Overall we were disappointed with the standard and quality of this hotel and won't stay again.
- Also Known As:
- Gran Hotel El Tope Tenerife/Puerto De La Cruz
- Official Description (provided by the hotel):
- Welcome to the Gran Hotel El Tope where you will be made to feel at home during your stay with us.Our philosophy is to create a warm and enjoyable atmosphere where all our guests are considered to be our friends.Enjoy the calmness and the facilities provided in a warm and cosy family-like atmosphere where our kind staff members will be on hand to assist you at all times.Our hotel reflects the hospitality typical of the area as acknowledged by our guests.Our guests will enjoy free Wireless DSL Internet access throughout the hotel.The Gran Hotel El Tope is magnificently located with a panoramic view of Puerto de La Cruz and the fabulous Valle de la Orotava. In addition, it is also adjacent to the Martíanez Shopping Centre, which is less than five minutes walk from the Atlantic Ocean beach and next to the fabulous swimming pool complex, Lago Martíanez. The hotel is only 25 and 90 kilometres from the airports Tenerife North and Tenerife South, respectively. Each room is spacious and bright with a unique and elegant character, where every detail makes a difference. Our en suite facilities included fully equipped bathrooms, hair dryer, T.V., telephone, wall-to-wall carpet and air-conditioning, as well as an optional safe and a mini bar.Their balconies are overlooking the sea or offer a view to the mountains.The swimmingpool is located in a unique setting surrounded by green vegetation and magnificent gardens. ... more less
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