Having arrived In Tenerife 3 wks ago to be told by the transfer bus driver our hotel had closed down we were redirected to this hotel by the security guard . On arrival at the Puerto de la Cruz hotel the reception staff knew nothing about our arrival. You can imagine how worried we were but were given a room for the night and told to return to reception next day. The staff couldn't do more for us and we were told we were staying although it was uncertain if our tour company had sorted paying for it!
All the staff in the hotel were very friendly especially, Miguel on reception. We had a lovely relaxing holiday but the brits are defineately in the minority(approx. 12 of us)Mainly Germans who seem to go out all day and stay in there rooms in the evenings.The entertainment was mixed but typical . The food we found varied but needed to be warmer, except for the meat/fish which was cooked as you waited.At lunch it was very quiet as few guests were all inclusive.
My only complaint was the guests that smoke around the pool and in the comfy outdoor seating area, I think it should be a designated smoking area. They don't even ask if it's ok before lighting up...very annoying.
What could have been a disaster of a holiday turned out really well thanks to the staff. The manager was always checking the diningroom and was very visable around the hotel
- Official Description (provided by the hotel):
- The Hotel Puerto de la Cruz is located in the residential area of La Paz of Puerto de la Cruz, with fantastic views towards the sea or towards Mount Teide. The hotel has been recently refurbished and is surrounded by a splendid subtropical garden with a large variety of regional plants.It is situated 10 minutes from the city centre and from the Martiánez swimming pool and artifitial lake complex, creation of the lanzaroteño artist César Manrique.The capital Santa Cruz is 35 km away and the airports Reina Sofía (south) and Los Rodeos (north) are 96 km and 25 km away respectively. ... more less
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- Also Known As:
- Sol Puerto De La Cruz Hotel Puerto De La Cruz
- Puerto De La Cruz Sol
- Hotel Puerto De La Cruz Tenerife