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“lovely hotel in a good position” 4 of 5 stars
Review of Best Semiramis

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Best Semiramis
5.0 of 5 Hotel   |   Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain   |  
Hotel amenities
Ranked #28 of 81 Hotels in Puerto de la Cruz
Porthcawl, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“lovely hotel in a good position”
4 of 5 stars Reviewed March 10, 2013

staff very helpful, large rooms, very clean with wonderful sea views. Breakfast had everything you could want. The hotel was in a good spot near the main town but in a quiet area. The walk into the main shopping area was very pleasant and a taxi back was only 4 euros. we would stay here again.

Room Tip: our room had a seaview which we requested when booking, higher floors are better
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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357 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 1, 2013

We were a family with two kids, 12 and 13 and this hotel is probably not ideal for families. Cant fault the accommodation, the room was great and the view from the balcony was stunning, but don’t expect any sunshine on the balcony as it faces due North. We though the food was good with enough variety every day. We got a good half board deal in what we would consider a quality 4 star hotel. Puerto de la Cruz is really a waiting room for Heaven, all the action is in the South of the island as we now know from previous visits to Tenerife. We don't regret seeing the North of the island as we met some really friendly and eccentric characters at this hotel. The North is definitely photogenic than the South. The main outdoor pool wasn't heated which was a little disappointing but there is a semi outdoor heated pool.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiltshire
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 20, 2013

Return home on 15th February after three weeks all inclusive SAGA holiday. The hotel is not advertised by SAGA as Five Star which is fair but there have been improvements since last year. The food arrangements are acceptable, fresh eggs for Breakfast, at least two grilled choices for Lunch and often three at Dinner. The fish is very good and to be recommended over the red meat dishes. The choice of other items such as salads is extensive. The choice of hot vegetables is limited, but this is Spain and to be expected. The staff are very helpful and react to a bit of conversation rather than scowls. The bar arrangements are good, even if a little slow early in the evening. The evening entertainment is about the same standard as any of the hotels we have stayed in in Spain.
The rooms are clean and of a good size, TV is a bit clapped out and the bathroom towels could do with replacing. The sea view is good but a bit of sun on the balcony would be better, but it is not possible to turn the hotel round 90 degrees!
The walk into town is good and should be experiences and the location gives lots of different walks including the walk to Bololo Beach, about 40 minutes away through a banana plantation.
We shall be returning to this hotel next year, one of several we will be using during 2013/14.

Room Tip: Try to get a room above level 10.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed February 18, 2013

We got a good deal on this hotel, so we can't really complain, but if we had paid full price then I would have been very disappointed. The hotel may have been about four stars in the distant past but is more two star - it is a jaded hotel that caters for pensioners on a budget. Generally the staff are pleasant and helpful. The hotel is fairly clean but not gleaming and generally shabby.

The food is not great and not warm - we avoided most of the meat and chicken as they were of poor quality. The salads were quite good and we found enough to do us -though one week was enough - especially having to queue for food etc as their were a lot of guests in the very large dining room - some of the guests do not understand that they must take their turn - tea and cereal is dreadful.

The hotel is situated outside the town up a fairly steep oceanside hill with no lights at night - the hotel is not accessible via this road after 9pm and the only way in is via the main door up a very steep hill - this does not encourage guests, especially elderly ones , to leave the envrons of the hotel in the evening which can be boring as their is only basic entertainment in the evening - though probably adequate for some of the elderly guests. Beds and pillow very uncomfortable - bring your own toiletries as they are not great

Room Tip: Ask for a room at level 10 or above and away from lifts
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 15, 2013

The room is pretty big with 2 double beds. The facilities in the room are a little old but functional. You have old TV an empty mini bar ( just 2 free mineral water ). No facilities for heating water - tea/coffee... The bathroom big and pretty clean. Big balcony with nice see view ( except 1st floor ) but with no sun at all ( north side ). A + for the winter - they have wooden floor in the room, not cold stone floor. Outside of the room. 4 elevators usually free but very busy at breakfast/lunch time. Floor 14 with heated pool+whirlpool and gym. The pool ok but chlor smell and many old people in it so better go in the ocean/Martianez. Floor 15 outside unheated pool, nice, big, clean but cold in winter times. Restaurant pretty crowded but you find a place at any hour. The food excellent and complete. Nothing bad to say about food execept coffee at breakfast - horrible/instant coffee. The staff tries to be polite but they are a little understaffed and over with the requests of old german&english groups so don't expect to be served on time with all you need. In restaurant take all you need by yourself because it's easy, not wait for the waiter for every little thing; try to clean your table after you eat, it's not hard and will be apreciated.

The big - is that the hotel has 5 stars and doesn't deserve them. It's a pretty good hotel with good value for money, no big complaints from me but the facilities and the services are not 5 stars. So, if you start with this in mind you will have no problems. Also if you are young expect to be a minority of maximum 25% ( we traveled in winter ) but this will be no problem if you come to see the island and enjoy the ocean, not to stay in the hotel.

Room Tip: Try to get a room as high as possible
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
3 of 5 stars Reviewed February 12, 2013

The Best Semiramis is a fine hotel - not fabulous, but not terrible. Certainly not five star though.

We were on the second floor so very close to the road, but this was not an issue for us at all. The more annoying thing was the light in the garden that was at room height! Unless we had the doors open we didn't notice the traffic noise at all - try sleeping in a hotel in London and you'll soon realise how quiet this place is!

We stayed on a B&B basis and were glad not to be all inclusive. There are some lovely restaurants in Puerto de la Cruz and judging by the standards of the breakfast buffet I was glad to be missing out on the evening meal. The breakfast was fine, but nothing more. Some reviews have commented on it being out of the centre, but we found this to be of an advantage - it was a lovely walk down to the town and it helped us find an excuse to eat more of the lovely local Canarian food :)

Our stay at Best Semiramis was perfectly adequate, and as we got it in a last minute offer I feel like we got what we paid for. Otherwise I would have been disappointed with it.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Derby
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 6, 2013

Returned yesterday from a very relaxing stay. Staff were most attentive. For example, we lost touch of the time and arrived at the restaurant too late for our evening meal. everything had been cleared away. A few moments after returning to our room, without us asking, a tray of cold meats, salad, fruit, cakes and a bottle of wine arrived! I was so impressed. Reception staff went the extra mile and were eager to offer a fantastic service with a smile. All rooms, with the exception of the first floor, have a wonderful view of the sea, moutains and town. We choose to stay all inclusive for a few days. This was far cheaper than buying lunch, drinks and snacks independently.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Semiramis

Address: Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Puerto de la Cruz
#15 Luxury Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:5 star — Best Semiramis 5*
Official Description (provided by the hotel):
The Hotel Best Semiramis is a confortable establishment of five stars located in the quiet residential area of “La Paz”, 1.5 km away from Puerto de la Cruz and leisure complex “Lago Martianez”. It offers wonderful views of the sea and the north Coast of Tenerife. ... more   less 
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Also Known As:
Best Semiramis Hotel Puerto De La Cruz
Best Semiramis Tenerife/Puerto De La Cruz

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