This is obviously a hotel meant for business people, which is why it probably didn't work for us on holiday. Some things were very good, and some things were surprisingly poor.

Some of the staff were excellent, including one concierge, one waitress, one waiter and the lovely Housekeeper. Some staff were very poor, including most of the concierges. It was very noisy from traffic and young business people letting off steam. The food at breakfast was good but the coffee and tea facilities dire. Dinner was very good. The downstairs bar was so unobtrusive that you could see people searching for it until they gave up and asked. The extractor fan in the bathroom didn't work. The staff were puzzled when asked for information about local buses etc; and we didn't find out until the last day that there are some folders with tourist brochures in. The view was great and the rooms clean and comfy (if sparse). Irritating not to have tea and coffee making facilities in the rooms.

Lovely hotel room, plenty of space with separate sitting area. Nice pillows, though the bed was much too firm for us. TVs in both bedroom and sitting area, and a balcony (no furniture) going round the two rooms. Couldn't get the air-con to work, perhaps it is switched off in winter, so we did have to sleep with the sliding door open to the balcony.The hotel is a round tower block, and easy to see as you approach along the Avenida Maritima (get off at the Santa Catalina exit or you shoot straight past). To get in the hotel there are a lot of steps to the entrance, but there is a service lift just to the right of the steps and if you buzz they will bring the lift down for you. No parking at the hotel. We parked in the Parking Elder, which is very close to the hotel but cost us €26 for one day. Not easy to get to after pulling up outside the hotel because of the one-way systems, so easier to go straight in there as you come off the motorway. Hotel has free wi-fi in the lobby, which worked very well. A pity they do not extend this free facility to the hotel rooms.Good breakfast buffet. About 5 minutes walk to Las Canteras beach - a number of restaurants there - and about 15 minutes walk to El Corte Ingles on the main shopping street.

What a wonderful place. Great location, great rooms. The service was really good, friendly staff and really helpful and the rooms were brilliantly clean. We had a great view from one of the top rooms looking out to the sea. Highly recommended. I would stay there again in a flash!

I was looking forward to 5 nights in the AC Marriot in Las Palmas. My girlfriend was there on business and persuaded me to join her although I would arrive before her and depart after her. She previously contacted the hotel by email to make the necessary arrangements for me. They were slow and intermittent in replying with little or no clarification. In the end she telephoned 3 times. She was very clear that a double bed would be preferred and was told that it would be granted.
On my arrival via the Courtesy Shuttle bus, I checked in. On opening the door to the room I realised it was 2 beds pushed together. I went back down to reception and told them that they had better change the room or they would have Mrs. P to deal with (Mrs. P is German and no nonsense). They obliged. The room was ok, a tad on the small side. Minimum toiletries supplied, hair and body shampoo, body creme…no conditioner but a shoe cleaning sponge – perhaps this served 2 purposes; nourishes and shines shoes and hair alike. I did have to question my self if it really was a Marriot???? For some reason, house keeping decided not to replenish my now dwindling supply of the above. I pointed this out to reception, of which that evening, 2 of everything was on the floor outside the room?
The noise from traffic and buses woke me at 6am….the balcony door was not closed properly….I latterly discovered the lock was broken, thus not closing properly. I bent it back in to shape although I lost a finger nail.
Breakfast was on the top floor (p.22) – it had great panoramic views. The choice of “COLD FOOD” was minimal and no hot food to be seen.
The swimming pool on the roof was tiny – about a dozen beds around it, many of them broken. These beds seemed mainly taken up by cabin crew from various airlines that were staying there. No pool side service.
Wi-Fi, somewhat intermittent, couldn't get in the room but sparsely in reception. Occasionally it happened as long as the various cabin crews hadn't over run it.
In essence, I am very disappointed with all aspects of this hotel and has put me off ever staying at another Marriot again. I travel a lot and generally tend to use boutique hotels – I find them much more personable and pay more attention to detail. Lesson learned, stay away from the corporates, there always seems to be a degree of arrogance. Also, this was not a cheap hotel.
One final thing, if you don’t like queuing, don’t stay here. There are 3 lifts servicing 22 floors, when its busy you could wait for ages…..all in all…a complete waste of 5 nights (apart from Mrs.P)….