I was looking forward to 5 nights in the AC Marriot in Las Palmas. My girlfriend was there on business and persuaded me to join her although I would arrive before her and depart after her. She previously contacted the hotel by email to make the necessary arrangements for me. They were slow and intermittent in replying with little or no clarification. In the end she telephoned 3 times. She was very clear that a double bed would be preferred and was told that it would be granted.
On my arrival via the Courtesy Shuttle bus, I checked in. On opening the door to the room I realised it was 2 beds pushed together. I went back down to reception and told them that they had better change the room or they would have Mrs. P to deal with (Mrs. P is German and no nonsense). They obliged. The room was ok, a tad on the small side. Minimum toiletries supplied, hair and body shampoo, body creme…no conditioner but a shoe cleaning sponge – perhaps this served 2 purposes; nourishes and shines shoes and hair alike. I did have to question my self if it really was a Marriot???? For some reason, house keeping decided not to replenish my now dwindling supply of the above. I pointed this out to reception, of which that evening, 2 of everything was on the floor outside the room?
The noise from traffic and buses woke me at 6am….the balcony door was not closed properly….I latterly discovered the lock was broken, thus not closing properly. I bent it back in to shape although I lost a finger nail.
Breakfast was on the top floor (p.22) – it had great panoramic views. The choice of “COLD FOOD” was minimal and no hot food to be seen.
The swimming pool on the roof was tiny – about a dozen beds around it, many of them broken. These beds seemed mainly taken up by cabin crew from various airlines that were staying there. No pool side service.
Wi-Fi, somewhat intermittent, couldn't get in the room but sparsely in reception. Occasionally it happened as long as the various cabin crews hadn't over run it.
In essence, I am very disappointed with all aspects of this hotel and has put me off ever staying at another Marriot again. I travel a lot and generally tend to use boutique hotels – I find them much more personable and pay more attention to detail. Lesson learned, stay away from the corporates, there always seems to be a degree of arrogance. Also, this was not a cheap hotel.
One final thing, if you don’t like queuing, don’t stay here. There are 3 lifts servicing 22 floors, when its busy you could wait for ages…..all in all…a complete waste of 5 nights (apart from Mrs.P)….

Stayed here for a business trip for two nights, it's a good location fairly central and close to the beach. Rooms are fairly standard, bizarre sliding bathroom door.

Used the restaurant on the first night and the food was very poor. Nobody else in the restaurant- two fixed menus but poor quality. The first was seriously undercooked for a friend too.

Good location, small rooms, restaurant was poor quality - heated up and not fresh. Breakfast was few options and boring and all cold. Wifi only free in reception and restaurant. Steps at front very steep!! Parking discount was good- half price at Elder parking

I stayed here between Christmas 2012 through Three Kings January 2013.. Read the other recent reviews. I totally agree with ones from reviewers staying at same time. Excellent location and very nice cleaning staff; however, it was only a room - not a Marriott or even an AC. I felt the hotel was understaffed at peak holiday period and totally lacking in simple amenities (ie. coffee in lobby, bar tender at night, sufficient deck chairs at pool.)

Roof top restaurant had beautiful views but guests brought their laptops to dinner to use the free wi-if. Totally no atmosphere. Strangers wandered in to pick up the free lobby wi-fi (guests had to pay 6 euros an hour if they used it in their room.)

The PLUS - great location so if you do stay -- Go out the front door, down steps on left, walk 4 blocks to beach, turn right and walk until you are at La Oliva restaurante or La Marinera. If you turn left, you will have lots of options and fun dining options.

I had an excellent room rate, and my card was charged without my permission when I arrived. That was ok - but I had planned to use my new Marriott card for points. Oh well - Salvador on night duty is fantastic and I loved the room maid - charming and efficient.