4 night stay 18 may - Myself and partner booked this from seeing artist impression pictures with not a lot of info, i guessed with a rating of a 4 star the hotel would be fine. We only had a short night break for 4 nights. We arrived at hotel at 1130am and reception advised our room was not ready so we headed to the pool bar which was basic but did the job. We was then showed to our room we had asked for a double room- the room we was given wasnt double and the patio door did not lock. We asked to change room and was advised we could have a suite but with no view. We accepted the suite and had to wait for the room to be cleaned. Not sure why as we hadnt seen one other guest at this point! Our suite was lovely room 407 very large sitting area and huge king size bed ( very hard) with double patio doors. However not a great view. The bathroom was large with nice shower. We never ate in the hotel as we were room only and we only ever had tea from the bar to take to our room ( 5 euros for 2 teas)!! During our stay never saw one person in the bar it was very dark area and lacked any atmosphere not sure if this is because it hadnt got going yet, the bar shut at 10pm.The bar staff and reception staff were polite and always said hello. The hotel and our suite was very clean and the cleaner came every day. I think the hotel is quite a old fashioned 'spanish' style decor.
The hotel is located in quite a residential area of Portals nous,5 min walk from the marina - not very flat and maybe a struggle for anyone with walking difficulties. Also 5 min walk from Portals village where we ate in the evenings. A taxi to Palma Nova is 6 euros and taxi to airport was 30 euros. Loved the area we would probably stay at the hotel again maybe in a few months when the hotel has found its feet. Best part was sitting on the marina in the afternoon people watching with a sangria!
- Official Description (provided by the hotel):
- The Hotel Is Ideal For People Looking To Relax And Enjoy A Relaxing Holiday, During The Day At The Pool And Solarium Hotel Night And Visit The Environment Of Puerto Portals. By Its Location In The Hotel Grounds Are Short And Golf, Tennis And Paddle, Water Sports, Shops, Supermarkets, Bars / Restaurants And A Football Field With Natural Grass. THE HOTEL IS LOCATED ONLY 200 M FROM PUERTO PORTALS. Directions TO reach the hotel from the airport of Palma, should follow the motorway towards PLAMA-ANDRAITX. PALMA HAPPENING IN THE SAME DIRECTION TOWARDS about 4 miles ANDRAITX ARE signaling (BENDINAT-PORTALS NOUS) must leave the highway and follow the direction through a tunnel until you reach a roundabout. RIGHT ALONG COME TO THE PLAZA Portals Nous. ... more less
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- Also Known As:
- Portals Palace Hotel Palma De Mallorca, Majorca