We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel not got going yet....” 3 of 5 stars
Review of Portals Palace Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added Portals Palace Hotel to your Saves list
Portals Palace Hotel
4.0 of 5 Hotel   |   C/ Torrent, 19 Portal nous | Illes Balears, Palma de Mallorca, Majorca, Spain   |  
Hotel amenities
Ranked #62 of 70 Hotels in Palma de Mallorca
lancashire
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice hotel not got going yet....”
3 of 5 stars Reviewed May 27, 2013

4 night stay 18 may - Myself and partner booked this from seeing artist impression pictures with not a lot of info, i guessed with a rating of a 4 star the hotel would be fine. We only had a short night break for 4 nights. We arrived at hotel at 1130am and reception advised our room was not ready so we headed to the pool bar which was basic but did the job. We was then showed to our room we had asked for a double room- the room we was given wasnt double and the patio door did not lock. We asked to change room and was advised we could have a suite but with no view. We accepted the suite and had to wait for the room to be cleaned. Not sure why as we hadnt seen one other guest at this point! Our suite was lovely room 407 very large sitting area and huge king size bed ( very hard) with double patio doors. However not a great view. The bathroom was large with nice shower. We never ate in the hotel as we were room only and we only ever had tea from the bar to take to our room ( 5 euros for 2 teas)!! During our stay never saw one person in the bar it was very dark area and lacked any atmosphere not sure if this is because it hadnt got going yet, the bar shut at 10pm.The bar staff and reception staff were polite and always said hello. The hotel and our suite was very clean and the cleaner came every day. I think the hotel is quite a old fashioned 'spanish' style decor.
The hotel is located in quite a residential area of Portals nous,5 min walk from the marina - not very flat and maybe a struggle for anyone with walking difficulties. Also 5 min walk from Portals village where we ate in the evenings. A taxi to Palma Nova is 6 euros and taxi to airport was 30 euros. Loved the area we would probably stay at the hotel again maybe in a few months when the hotel has found its feet. Best part was sitting on the marina in the afternoon people watching with a sangria!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank missgx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

108 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Fort William, Scotland
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed May 23, 2013

This hotel has just opened after being transformed from a home for the elderly. Some areas are still in transformation and staff training in all departments requires to be stepped up. Having said that the hotel is in a very good location being close to both Portal Nous and Porta Portals .......... 5/7 minutes walk to both. With double rooms starting from Euros 60 and suites from Euros 120 (breakfast Euros 12 extra) this could be the most reasonably priced accommodation in the area. I found the staff and the owner very pleasant and welcoming if not super efficient. I wish them success as they iron out the teething problems. I look forward to my next stay at Portals Palace and to seeing the progress which has been made. Stayed in room 404, a suite with a glimpse of the sea from the balcony.

Room Tip: Try to reserve a room at the front of the hotel overlooking the marina .......... euros 10 per night...
See more room tips
  • Stayed May 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
9 Thank Stewartmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Palma de Mallorca
0.2 mi away
Salles Hotel Marina Portals
Salles Hotel Marina Portals
#4 of 7 in Portals Nous
4.0 of 5 stars 737 reviews
0.3 mi away
Portals Hills Boutique Hotel
Portals Hills Boutique Hotel
#1 of 7 in Portals Nous
5.0 of 5 stars 59 reviews
0.3 mi away
OD Port Portals
OD Port Portals
#6 of 177 in Calvia
4.5 of 5 stars 189 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Lindner Golf & Wellness Resort
0.5 mi away
Bendinat Hotel
Bendinat Hotel
#3 of 7 in Portals Nous
4.0 of 5 stars 133 reviews
0.3 mi away
Hotel RD Costa Portals
Hotel RD Costa Portals
#74 of 177 in Calvia
4.0 of 5 stars 338 reviews
Show Prices
Show Prices
Show Prices

Been to Portals Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Portals Palace Hotel

Address: C/ Torrent, 19 Portal nous | Illes Balears, Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#45 Luxury Hotel in Palma de Mallorca
Hotel Class:4 star — Portals Palace Hotel 4*
Number of rooms: 110
Official Description (provided by the hotel):
The Hotel Is Ideal For People Looking To Relax And Enjoy A Relaxing Holiday, During The Day At The Pool And Solarium Hotel Night And Visit The Environment Of Puerto Portals. By Its Location In The Hotel Grounds Are Short And Golf, Tennis And Paddle, Water Sports, Shops, Supermarkets, Bars / Restaurants And A Football Field With Natural Grass. THE HOTEL IS LOCATED ONLY 200 M FROM PUERTO PORTALS. Directions TO reach the hotel from the airport of Palma, should follow the motorway towards PLAMA-ANDRAITX. PALMA HAPPENING IN THE SAME DIRECTION TOWARDS about 4 miles ANDRAITX ARE signaling (BENDINAT-PORTALS NOUS) must leave the highway and follow the direction through a tunnel until you reach a roundabout. RIGHT ALONG COME TO THE PLAZA Portals Nous. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia and Hotels.com so you can book your Portals Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Portals Palace Hotel Palma De Mallorca, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing