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“AMAZING HOTEL” 5 of 5 stars
Review of HM Balanguera

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HM Balanguera
4.0 of 5 Hotel   |   Calle Balanguera, 37, 07011 Palma de Mallorca, Majorca, Spain   |  
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Ranked #14 of 66 Hotels in Palma de Mallorca
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“AMAZING HOTEL”
5 of 5 stars Reviewed February 3, 2014

Stayed here from the 24 December - 31st December 2013. This hotel has an amazing design, everything is very clean and well-maintained. All staff we encountered were only too eager to help and ask us if there was anything they could do for us. Brought a bottle of complimentary cava up to the room for my birthday which was a lovely surprise.

The rooftop pool was magic, as was the breakfast buffet (top quality and service to match).

Can't wait to return to this hotel!

Thank you so much for everything, it really made our time in Mallorca that bit more special!

Cheyne Buczek.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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317 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Aberdeen
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2014 via mobile

I stayed here for 1 night in May 2013. It's a very nice boutique hotel - rooms and public areas are all very bright and stylish. The decor is mostly white and everything is impeccably clean and fresh (the bathroom in our room seemed brand new).The room itself was quite compact but had decent storage space.

The street the hotel is on is somewhat less impressive - it didn't feel unsafe in any way but it wasn't exactly scenic and when I arrived, it seemed to be a bit out of the way but actually it was only around a 20 minute leisurely walk down to the Centro Storico.

I would definitely recommend this hotel as it has a much more boutique feel than those on the marina and while the location is not great (though it's not actually bad) that is reflected in the price.

Stayed May 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estelle L, Guest Relations Manager at HM Balanguera, responded to this review, February 5, 2014
Dear Guest, thank you for taking the time to share your positive feedback on TripAdvisor following you recent stay at the HM Balanguera.

We were very pleased to hear that you enjoyed you stay with us and we can only hope that this will have been only the first of many visits.

Thank you again for the encouraging words, we look forward to welcoming you back in Palma soon.

Kind regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mahon, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2014

Just came back from a 4 day stay at the HM Balanguera Palma , it is our first stay at the hotel but not our last ,very modern ,clean and comfortable ,the staff were fantastic and very helpful ,the breakfast was great and the staff were excellent ,everything was spotlessly clean and very quiet ,a 10 minute walk from the centre ,will certainly be back ,many thanks to all the staff
Jim G

Room Tip: higher floors are very good and there is two lifts
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estelle L, Guest Relations Manager at HM Balanguera, responded to this review, February 5, 2014
Dear Guest, thank you very much for sharing your experience with us on TripAdvisor following you recent stay at the HM Balanguera. We look forward to welcoming you back for many years to come!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 21, 2014

Stayed here for 2 nights alone.

Hotel is kept very clean and bright.
Staff is very nice and helpful.
Breakfast is delicious, eating area is comfortable and clean.
Room is clean, hip and has a beautiful window looking out to sunshine.
Bed is comfortable.
Roof top pool is small but good enough, sunbeds are clean and comfortable.
Room rate is reasonable.

Will return to this hotel for sure.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ascot, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2014

The first impression was of a very modern hotel with welcoming staff. I chose this for a short city trip booked because of good reviews on the web. The facilities were good, the staff were brilliant and it could have only been better if we had stayed longer. Everywhere was spotless and the paintwork and general maintenance was all of a high standard. The location being just on the edges of Palma central meant we could still walk to venues and get a feel of the real city. Even at night the area is quiet and seemed safe for visitors. I can't recommend this hotel highly enough, we gelled with it totally.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estelle L, Guest Relations Manager at HM Balanguera, responded to this review, January 10, 2014
Dear guest, thank you very much for sharing your experience with us on TripAdvisor following your recent stay at the HM Balanguera. We look forward to welcoming you back for many years to come!
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Rugby, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2013

First stay at the Balanguera, but not to be my last. For a city hotel this would be hard to beat.
a. Professional, staff and wonderful room maid.
b. Modern and pleasing on the eye.
c. Quiet and peaceful location, yet in fifteen minutes you can be in town.
d. Good, continental breakfast, great coffee.
e. Very comfortable bed.
Felt quickly at home here and we will be staying when we return to Palma next year.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estelle L, Guest Relations Manager at HM Balanguera, responded to this review, January 8, 2014
Dear Mr. Peter,

Thank you for your review and for your feedback. Making our guests feel at home is exactly what we aim for and to see that we have achieved that goal is the best reward. We'll be happy to see you again in the future.

Best regards from HM Balanguera!
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Middlesbrough, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2013

Stayed 4 nights and had a good stay. Very clean cut place with nice helpful front desk staff. Excellent room and slept really well every night. Have to say the breakfast was amazingly good despite the quite small spread. Every item was fresh and delicious, especially the sweet pastries. The shops and tourist attractions are not far away and there are plenty of restaurants within walking distance. For people looking for a straight forward, modern hotel with comfortable beds and good showers, look no further.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estelle L, Guest Relations Manager at HM Balanguera, responded to this review, December 16, 2013
Dear Mrs. Susan,

Thank you staying at the HM Balanguera and for leaving your review. I am glad you had a good time in Palma and that you enjoyed our hotel.

Best regards from Palma.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HM Balanguera

Address: Calle Balanguera, 37, 07011 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Palma de Mallorca
#5 Best Value Hotel in Palma de Mallorca
#9 Business Hotel in Palma de Mallorca
#12 Family Hotel in Palma de Mallorca
#14 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $
Hotel Class:4 star — HM Balanguera 4*
Number of rooms: 40
Official Description (provided by the hotel):
The HM Balanguera Hotel is an urban 4-star hotel built in 2012. Its Mediterranean character and special design make it an attractive option for those seeking accommodation in the city of Palma de Mallorca. Its exceptional location, close to the city center, allows guests to reach the main attractions in a few minutes walk. Museums, historic buildings and shopping areas are easily reached without the need of a car. ... more   less 
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Also Known As:
HM Balanguera Palma De Mallorca, Majorca

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