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“Better the second time around” 5 of 5 stars
Review of HM Balanguera

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HM Balanguera
4.0 of 5 Hotel   |   Calle Balanguera, 37, 07011 Palma de Mallorca, Majorca, Spain   |  
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Ranked #7 of 66 Hotels in Palma de Mallorca
Certificate of Excellence 2014
Burnham-On-Sea, United Kingdom
Top Contributor
192 reviews 192 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
90 helpful votes 90 helpful votes
“Better the second time around”
5 of 5 stars Reviewed December 7, 2013

We first stayed here in April of this year and liked it , so when good flight prices from bristol came up we went back late October. This trip made us appreciate the location , it is really 15mins to almost anywhere when you get your bearings. It was great to see the same front desk staff antonio (nights) and Ines (days) and they remembered us! Still friendly and efficient, the hotel is still well maintained, breakfast good , still think more could be made of the bar area . The room was exactly like last time , the air conditioning does need sorting as it can be uncomfortable if the weather is hot (which it was the week we stayed)
This hotel could be better with thought but we love it , modern, clean , in a quiet area , convenient and with some great staff.

Room Tip: Try for a room not front facing
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estelle L, Guest Relations Manager at HM Balanguera, responded to this review, December 11, 2013
Dear Guest,

Thank you for your choosing our hotel again. We are happy you enjoyed your stay and appreciate the useful insight you provided on your review. We do hope to see you again in your next visit to the city.

Best regards from HM Balanguera.
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340 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2013

Both of us loved this trend setting hotel, we had the pleasure of staying four nights in Palma. It's convenient for walking to the Cathedral, Marina and a bit further to the shops and boutiques. Palma is bursting with individual stores, I saw so many things I wanted to buy and had to control myself. The accommodation was lovely, high standard of housekeeping. Attentive staff and the buffet breakfast was freshly prepared and constantly replenished. This is an excellent place to stay for those who are fed up with samey hotels.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2013

We stayed at Balanguera for four nights and I booked it because of the location. When we arrived the vibe was relaxed yet contemporary and the concierge was really helpful. What's nice about this hotel is that it's close to the city yet not far from the marina. As we'd stayed in central Palma before we found it a bit too hectic, this was a bit further out and more us. The room was light, with modern fittings and we had a comfortable stay. Serious results here, it was a look at the way things should be done in a smaller individual hotel.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estelle L, Guest Relations Manager at HM Balanguera, responded to this review, December 11, 2013
Dear Mr. John,

Thank you for your kind words, we certainly love to see that our costumers leave the hotel with a good experience in mind.

Thank you again and best regards!
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Swansea, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2013

My fiance and I enjoyed it here and felt at home during our stay at the Balanguera and although the weather was not the usual great weather we expected in Majorca we still made the most of it. The combination of great hospitality of a small hotel combined with the contemporary large room we had was excellent. Breakfast is a bit different as you sit next to people you don't know, but it is sort of fun I guess and if you like to meet and chat to new people then you'll like it more than we did. The actual food they serve is really good though. Very nice small hotel and this is a place we are already telling our friends all about.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estelle L, Guest Relations Manager at HM Balanguera, responded to this review, December 11, 2013
Dear Mr. Josh,

Thank your for taking the time to review our hotel, we are happy to see that you enjoyed your stay at HM Balanguera and your visit to Mallorca.

Best regards from Palma.
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Stirling, Scotland
Top Contributor
78 reviews 78 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 24, 2013

Interesting designer/ boutique hotel close to Palma city centre. Liked some of the design (white pueblo style and quirky at times) but as other commentators have said design sometimes gets the better of practicality. We stayed in a standard double on the 2nd floor. Some design issues included having the bed below the window (with a window that had shutters attached and opened in the way meant that when the window was open you could not sit up in bed, the shutters swung open when you opened the window too), also the positioning of the sink and tap meant that there was always water around the sink area, while the wardrobe curtain trailing on the floor meant that it caught in the bathroom door.
Our room looked as though it had had a recent coat of white paint and in general the room was in a good state of maintenance. The bed was very comfortable but the pillows were not, The towels were hard and small (no big fluffy bath towels in this hotel). The shampoos and shower gel were not replenished at all in our 4 day stay.
Breakfast was very good (lots of choice), and reception staff were friendly and helpful.
There was a relaxed atmosphere in the hotel and it was quiet at night. We liked the roof terrace.
Location of the hotel was good a circa ten minute walk to the top of the Ramblas (very much a local area). Airport bus stopped a c 5 minute walk a way at Instituts (Avenue de Portugal)/ The University.
Overall stay was GVFM but there needs to be some more active management of the service levels.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estelle L, Guest Relations Manager at HM Balanguera, responded to this review, November 25, 2013
Dear Mr. Kenneth,

Thank you for taking the time to review our property, we truly value the opinions of our customers and although you enjoyed your stay I am sorry to hear that not everything met your expectations.

I do hope that you were able to enjoy your visit to Palma as well and that we have the opportunity to welcome you back at HM Balanguera.
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Oslo, Norway
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 19, 2013

Recently enjoyed a lovely time staying at the Balanguera. The space has been used to it's best advantage and our room was light and airy, We liked the location, it was still only a fifteen minute walk to the shops, or to get back for a siesta before a night out. Food was very good, we are easy going but found the staff always around and helpful. Palma is an interesting city and it kept us busy. Happy with our stay.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2013

We spent a while choosing a hotel near the city but not in the noise, it worked so well for us. It was well designed, clean, simple and close enough to walk to the sights but far enough away to still be quiet and fell on the outskirts. The views from the roof terrace are beautiful and it is a perfect place to sit with a quiet drink. The staff were helpful and nothing was too much trouble. A grown up holiday, didn't want to leave.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about HM Balanguera

Address: Calle Balanguera, 37, 07011 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Palma de Mallorca
#7 Business Hotel in Palma de Mallorca
#7 Luxury Hotel in Palma de Mallorca
#12 Family Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — HM Balanguera 4*
Number of rooms: 40
Official Description (provided by the hotel):
The HM Balanguera Hotel is an urban 4-star hotel built in 2012. Its Mediterranean character and special design make it an attractive option for those seeking accommodation in the city of Palma de Mallorca. Its exceptional location, close to the city center, allows guests to reach the main attractions in a few minutes walk. Museums, historic buildings and shopping areas are easily reached without the need of a car. ... more   less 
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Also Known As:
HM Balanguera Palma De Mallorca, Majorca

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