My first time in Palma and stayed here with my sister for 3 nights. Staff wonderful and helpful with any questions we had. Paid 27 Euros from the airport to the hotel. Room nice with lots of space and good beds and it was all immaculate. Breakfast excellent and liked that you were free to spill out to eat into the lounge area which was more informal. Takes about 15 mins to stroll into the main shopping area which was fine by us and they have a very nice roof terrace which was a real sun trap.