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“Amaaaaazing” 5 of 5 stars
Review of Puro Hotel

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Puro Hotel
4.0 of 5 Hotel   |   Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain (La Llotja-Born)   |  
Hotel amenities
Ranked #21 of 66 Hotels in Palma de Mallorca
Certificate of Excellence
Lancaster, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Amaaaaazing”
5 of 5 stars Reviewed 2 days ago NEW

OMG I've never stayed in such a trendy hotel as this, it was like being a celebrity . Perfect location right in the middle of Palma, it took me back to my younger days partying in Ibiza. The hotel is so chic and trendy and suits all ages not just for the 'beautiful people'

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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225 reviews from our community

Traveler rating
    124
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    21
    14
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Went here In March for just a quick break. Lovely hotel lovely room. Lovely big bathroom. Bar and restaurant where closed when we were there but that wasn't an issue. As there were bar and restaurants just around the corner.
The staff couldn't do enough for us. From recommending a restaurant. To helping us with directions too switching on the sauna and the steam room just for myself which was free and a bonus. Only little negative was there wasn't a chair in the bedroom to sit on. So you had to sit on the bed. But that's all I can find fault with.

Stayed March 2015, traveled as a couple
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1 review
3 of 5 stars Reviewed 1 week ago

Good hotel for a city location, rooms good standard, a little more attention to detail would make a big difference. Breakfast was ok a good vibe in the evening at the bar. The sun deck very good and great views over the city. Staff very helpful.

Stayed May 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Our stay was far from expected. The room we had was facing the courtyard and it was nosiy specially when there were the smokers gathering at midnight with their glasses of wine chatting regardless of some of us sleeping and even with the doors closed we could smell the smoke. This happened on both of the nights we were staying there so it was not an isolated case.

The room we had was very old for a hotel with so much hype for chic and trendy as they advertise. Also no tea facilities in the room and this is very odd.

  • Stayed April 2015, traveled with friends
    • 2 of 5 stars Value
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
County Durham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right in the centre of the wonderful city of Palma this hotel is a great place to visit, we loved every minute of our stay, we had left the children with their grandparents so we could do a lot of sight seeing and the location of Hotel Puro was perfect. Surrounded by lots of great bars and restaurants. The food was really very good and the cocktails some of the best I have ever tasted. The rooms were clean and really comfortable. A perfect place to stay. Top service, a great city escape.

Stayed April 2015, traveled as a couple
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Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel exceeded my expectations in everyway. We arrived early and the staff checked us in and were so friendly and efficient. The rooms we had were amazing - clean, modern with everything you could need and more.
The hotel was perfectly located - for shopping, the cathedral and art galleries, the marina, coffee shops, restaurants and bars are all within a short walk away.
The Puro has its own kind of cool ethos which may make you think that this is a hotel just for the young beautiful people. Don't be fooled, there is a mix of guests - older couples, families and of course us 40 something women here to chill and shop.
I would definitely recommend this hotel to everyone I know. I had an amazing break in a beautiful place and looked after by some amazing friendly staff.

  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuroHotel, Director General at Puro Hotel, responded to this review, 2 weeks ago
Dear Guest,

Thank you for your compliments and feedback concerning the Hotel.
We are proud that you enjoyed our service and facilities. Our main goal is to provide our Guests with a great experience and we are so pleased we could achieve this during your stay.
We are especially pleased to hear you appreciated the uniqueness of Puro Hotel and its vibes, as well the location.
It would be a pleasure to welcome you back and share with you a new experience such as the Spa and our Opio restaurant. Thank you again and hope to see you soon.

Best regards,
Miguel Barceló
-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Puro. Although a hip urban home base for party people, we decided to come here as a family, with our 8 year old daughter. And if you intend to safe time and refrain from you any further reading: a decent choice (also with a child)!

The hotel infrastructure is urban chic, the beach club is top, the cuisine at the restaurant and at the beach club are amazing. The AAA drinks from 'double A' Alana and Alex at the hotel bar provided for us provide a nice cool after a day full of shopping or beach fun or an excellent warm up and take off point for a night full of party.

Scattered within 800m and reachable on foot are most top restaurants and a very high density of stylish furniture and cloths shops.

The only down point about the place is, that probably in order to keep cost bearable, the place is not really over-staffed and self-organizing to some extent. However, as I said, it is not the typical family hotel and everybody made us feel very welcome and was very motivated to make us happy. We very much enjoyed our stay! Thank you Puro.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Puro Hotel

Address: Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca > La Llotja-Born
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Palma de Mallorca
#10 Spa Hotel in Palma de Mallorca
#14 Romantic Hotel in Palma de Mallorca
#21 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Puro Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Home of the modern and cosmopolitan Traveller.Puro Oasis is a boutique hotel offering barefoot luxury in the heart of the old town of Palma. ... more   less 
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Also Known As:
Puro Hotel Palma De Mallorca, Majorca

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