We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, beautiful rooms and very kind staff !” 5 of 5 stars
Review of Puro Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Puro Hotel to your Saves list
Puro Hotel
4.0 of 5 Hotel   |   Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain (La Llotja-Born)   |  
Hotel amenities
Ranked #14 of 67 Hotels in Palma de Mallorca
Certificate of Excellence 2014
Ghent, Belgium
2 reviews
“Great location, beautiful rooms and very kind staff !”
5 of 5 stars Reviewed 3 days ago NEW

Great location in the center of Palma with very good restaurants nearby. Very good breakfast and amazingly kind staff !
I stayed there with my mother and 2 sisters, we went shopping and enjoyed every minute of our stay at the hotel !

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

208 reviews from our community

Traveler rating
    116
    60
    18
    13
    1
See reviews for
15
109
10
19
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 1 week ago

Small hotel with great atmosphere and surprising architecture. Especially the idea of offering Balinese sun beds in different places on the roof terrace added to the feeling of a very special hotel.
The 360 degree view from the upper terrace is awesome, and the breakfast is very delicious.
Quite some very good restaurants and tapas bars close to the hotel.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I came here for 3 nights for Easter weekend, what a brilliant hotel, fabulous location, friendly staff, gorgeous room, loved the cabana's on the roof, breakfast was good and complimentary wifi, the only complaint I would have is lack of tea/coffee maker in room.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We habe been in Qpuro Hotel for 3 nights at easter 2015 and must say - it was absolutely great. A fantastic room, clean, modern, quiet and a lounge hotel arround - our taste !!!!!

We will come back for sure - we lived it. ❤️

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuroHotel, Director General at Puro Hotel, responded to this review, 2 weeks ago
Dear Guest,

Thanks for taking the time in writing such a nice feedback, clients like you make us to improve in any aspect of our bussiness. Your positive & easygoing attitude makes easy and fantasticf our job.

We look forward to welcoming you soon again in Puro Hotel.

Kind regards,

Miguel Barceló

-General Manager -
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
birmingham UK
Top Contributor
66 reviews 66 reviews
51 hotel reviews
Reviews in 48 cities Reviews in 48 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect location close to Placa de la Reina with dozens of good bars and restaurants within a hundred metres radius. Hotel Puro offers well designed and equipped rooms with comfortable beds,huge flat screen TVs and sound system, sleek shower room with soft towels and robes. Mini bar/fridge but lack of tea and coffee making facility in the room was a definite minus though...couldn't make a wake up drink. Great breakfast buffet.
The roof terrace is a real sun trap.....might get crowded in summer unless most go to the beach.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuroHotel, Director General at Puro Hotel, responded to this review, 2 weeks ago
Dear Guest,

Thank you for taking the time to share your comments in Trip Advisor.
We are so happy that you enjoyed our facilities; we place great importance in providing our guests great experiences.
We truly appreciate your feedback about our facilities in the room and will be sure to share your recommendations with our team.

We strive to constantly improve our products so our guests can feel comfortable and enjoy the atmosphere.

With kind regards,

Miguel Barceló

-General Manager-
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Top Contributor
307 reviews 307 reviews
82 hotel reviews
Reviews in 117 cities Reviews in 117 cities
1,346 helpful votes 1,346 helpful votes
3 of 5 stars Reviewed 4 weeks ago

potentially very good........
but just too many little inconsistencies

The hotel wants so hard to be a chic hip sort of a place, but the level of finish and attention to details lets it down, stupid stuff like lighting that is not fitted flush, or over painting, a room that runs out of toilet paper, and we have to ask TWICE for replacement, key cards not programmed for the whole length of stay, getting charged two different prices for the same drinks at the bar...... i could go on....... the positive stuff, the breakfasts are very good, the roof terrace nice, and the location stunning.
We will definately return to the stunningly beautiful city of Palma, just not sure we could return or recomend Hotel Puro.

Room Tip: Ask for higher floors if music noise at night is an issue for you.
See more room tips
  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lytham St Anne's, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Puro for a long weekend to celebrate a special birthday. We had done quite a bit of research online and it really paid off. Fantastic hotel with a very relaxed vibe with loads of great bars and restaurants within a couple of minutes walk away. Our suite was very comfortable and the staff were very friendly but not in your face. Enjoyed 3 great meals whilst we were there. Tapas at La Cueva just around the corner, best meal ever at Bunkers (must book) and great meal at Koa, again just around the corner. Everything we wanted to see and do was within walking distance and only a short taxi ride from the airport (18E). Will definitely go back to this hotel - struggle to beat it I think.

Room Tip: Ask for a room with a balcony overlooking the narrow street, but not above the bar!
See more room tips
  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuroHotel, Director General at Puro Hotel, responded to this review, 2 weeks ago
Dear Guest,

Thank you for your compliments and feedback concerning the Hotel.
We are proud that you enjoyed our service and facilities. Our main goal is to provide our Guests with a great experience and we are so pleased we could achieve this during your stay.
We are especially pleased to hear you appreciated the uniqueness of Puro Hotel and its vibes, as well the location.
It would be a pleasure to welcome you back and share with you a new experience such as the Spa and our Opio restaurant. Thank you again and hope to see you soon.

Best regards,
Miguel Barceló
-General Manager -
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Puro Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Puro Hotel

Address: Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca > La Llotja-Born
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Palma de Mallorca
#9 Romantic Hotel in Palma de Mallorca
#10 Business Hotel in Palma de Mallorca
#14 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Puro Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Home of the modern and cosmopolitan Traveller.Puro Oasis is a boutique hotel offering barefoot luxury in the heart of the old town of Palma. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Priceline, Splendia, Despegar.com, Escapio, Odigeo and Jetsetter so you can book your Puro Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Puro Hotel Palma De Mallorca, Majorca

Owners: What's your side of the story?

If you own or manage Puro Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.